Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

June 1, 2023
Understanding Ecommerce Retention Metrics to Improve Customer Loyalty

Enhance your ecommerce business by understanding key retention metrics like CLV, repeat purchase rate, and customer retention rate. Discover strategies to boost customer loyalty and increase lifetime value.

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June 1, 2023
Creating a Customer Retention Chart: A Step-by-Step Guide

Create effective customer retention charts with our step-by-step guide. Discover key metrics and strategies to boost loyalty, drive sustainable growth, and ensure your business success.

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June 1, 2023
Understanding the Cost of Customer Retention: Examples and Strategies

Customer retention drives business success and profitability. Discover cost-effective strategies to enhance loyalty, reduce churn, and maximize customer lifetime value, ensuring sustainable growth and long-term revenue.

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June 1, 2023
Crafting an Effective Customer Retention Questionnaire

Boost your business growth with effective customer retention questionnaires. Learn to gather valuable feedback, enhance satisfaction, and build lasting loyalty through strategic survey design and insightful data analysis.

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June 1, 2023
Unlocking the Power of Customer Retention Cohort Analysis

Discover how customer retention cohort analysis empowers businesses to understand behavior, reduce churn, and boost lifetime value. Unlock sustainable growth with data-driven retention strategies today!

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June 1, 2023
Maximizing Customer Retention Through Digital Marketing

Maximize customer retention with strategic digital marketing. Discover key metrics, personalization, data analytics, and innovative approaches to foster loyalty and drive business growth in the competitive digital age.

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June 1, 2023
Strategies for Customer Retention and Development

Learn essential customer retention and development strategies like personalization, data analytics, and loyalty programs. Boost satisfaction, loyalty, and revenue to ensure sustainable business growth and enhance your brand's reputation.

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June 1, 2023
Creating a Customer Retention Framework for Maximum Success

Build a customer retention framework to boost loyalty, satisfaction, and revenue. Explore strategies like personalization, trust-building, and technology use to foster long-term, profitable customer relationships.

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June 1, 2023
Maximizing Customer Retention with Loyalty Programs

Boost your business’s customer retention with effective loyalty programs. Discover strategies, types, and best practices to maximize engagement and profitability. Learn how to implement programs that keep customers coming back.

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June 1, 2023
Developing Essential Customer Retention Skills

Discover essential customer retention strategies to boost lifetime value and loyalty. Learn how personalized communication, rewards programs, and exceptional service enhance customer experience and drive sustainable growth.

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