Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

June 1, 2023
The Essential Customer Retention Survey Questions You Need to Ask

Boost loyalty and revenue with essential customer retention survey questions. Learn to design effective surveys, analyze data, and implement feedback to create a customer-centric business and ensure long-term success.

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June 1, 2023
5 Strategies to Improve Ecommerce Retention

Enhance your ecommerce retention with key strategies like understanding customer behavior, personalizing experiences, optimizing user experience, providing exceptional support, strategic marketing, and building loyalty to drive profits.

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June 1, 2023
Achieving Your Customer Retention Objectives

Achieve long-term success with effective customer retention strategies. Boost profitability, reduce marketing costs, and enhance brand reputation by building strong loyalty and lasting relationships, ensuring sustainable growth for your business.

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June 1, 2023
Uncovering the Benefits of Customer Retention

Discover why customer retention is vital for long-term success. Explore strategies like personalization, loyalty programs, and data analytics to enhance lifetime value and reduce acquisition costs. Boost your business today!

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June 1, 2023
Creating a Customer Retention Dashboard: A Step-by-Step Guide

Learn how a customer retention dashboard drives long-term growth by monitoring essential KPIs like churn rate and CLV. Create, implement, and maintain your dashboard to boost customer loyalty today.

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June 1, 2023
Maximizing Customer Retention and Loyalty

Maximize customer retention and loyalty with effective strategies. From personalized rewards and exceptional service to data-driven insights and trust-building, learn how to drive sustained business growth and enhance brand loyalty.

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June 1, 2023
Calculate Your Customer Retention Rate with This Easy Calculator

Learn why customer retention is crucial for business growth. Discover how to calculate retention rates, implement effective strategies, leverage CRM technology, and increase loyalty and customer lifetime value.

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June 1, 2023
Measuring Your Customer Retention KPI: A Guide to Success

Discover essential strategies and metrics for measuring Customer Retention Rate (CRR). Boost loyalty, enhance customer experience, and drive business success with our comprehensive guide.

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June 1, 2023
Exploring the Benefits of Ecommerce Shipping Jobs

Discover the booming ecommerce shipping jobs sector, offering diverse career opportunities and competitive benefits. Explore growth trends, technological advancements, and sustainable practices shaping the future of the global supply chain.

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June 1, 2023
Exploring the Benefits of an E-Commerce Delivery Franchise

Discover how launching an e-commerce delivery franchise offers entrepreneurs low startup costs, high demand, and substantial profitability. Learn key steps, benefits, and strategies to thrive in this booming industry.

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