Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

June 1, 2023
Why Is E-Commerce Becoming Increasingly Important?

Explore the growing importance of e-commerce transforming retail landscapes, driving online shopping growth, empowering small businesses, leveraging mobile devices, and addressing security challenges. Discover key trends and future opportunities in digital commerce.

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June 1, 2023
Understanding Customer Retention: A Comprehensive Definition PDF

Discover why customer retention is crucial for business success. Learn key strategies to increase retention rates, reduce churn, and build loyal customer bases through personalized experiences and effective communication.

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June 1, 2023
Maximizing Customer Retention Lifetime Value

Unlock the secrets to maximizing customer retention and lifetime value. Discover effective strategies and data-driven techniques to boost loyalty, enhance revenue, and drive sustainable business growth today.

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June 1, 2023
Understanding Ecommerce Retention Rate Benchmarks

Discover essential ecommerce retention rate benchmarks and strategies to improve customer loyalty, increase CLV, and drive long-term success. Learn effective methods to measure and enhance your retention rates today.

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June 1, 2023
Understanding the Meaning of Customer Retention in Business

Discover why customer retention is crucial for business success. Learn strategies to build loyalty, enhance customer experience, and boost profits by prioritizing your existing customers.

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June 1, 2023
What is the Average Salary of a Customer Retention Manager?

Explore the 2024 average salary for Customer Retention Managers, shaped by experience, industry, and location. Discover key responsibilities, essential skills, and promising career growth in this vital role.

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June 1, 2023
Maximizing Customer Retention with OKRs

Learn how integrating OKRs (Objectives and Key Results) with customer retention strategies can boost business success. Set clear, measurable goals to align teams, enhance loyalty, and drive employee engagement effectively.

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June 1, 2023
How to Leverage Ecommerce Retention Marketing to Increase Customer Loyalty

Ecommerce retention marketing boosts customer loyalty and lifetime value using strategies like personalized emails, loyalty programs, exclusive discounts, and exceptional customer service. Enhance ecommerce success and drive long-term sales growth today.

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June 1, 2023
Maximizing Customer Retention and Deletion Strategies

Learn how customer retention and deletion strategies can enhance profitability. Discover best practices, leverage data and technology, and balance approaches to build a loyal customer base for sustained business success.

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June 1, 2023
How to Write a Resume for a Customer Retention Specialist Job Description

Learn how to craft an effective resume for a customer retention specialist position. Discover essential skills, tailored strategies, and ATS optimization tips to showcase your qualifications and secure your desired job.

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