Anthony Robinson

Technical Author
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

May 14, 2023
UPS Returns Technology Enabled Services Plus Return Label: A Comprehensive Guide

Discover how UPS Returns Technology Enabled Services and return labels transform e-commerce. Streamline your returns process to enhance customer satisfaction, boost loyalty, and save time and money. Learn to integrate powerful tools for efficient tracking and management, ensuring a seamless experience that meets diverse customer needs and keeps your business competitive in today’s market.

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May 14, 2023
UPS Returns Technology Enabled Services Plus: A Comprehensive Overview

UPS Returns Technology Enabled Services Plus revolutionizes eCommerce returns by streamlining processes, reducing costs, and enhancing customer satisfaction. With features like easy return initiation, real-time tracking, and data analytics, businesses manage returns efficiently and tailor policies to their needs. This technology-driven solution improves operational efficiency, boosts loyalty, and optimizes inventory management and profitability.

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May 14, 2023
Maximizing Your Business Efficiency with UPS Returns Services and Pickup Attempts on Demand

In today’s fast-paced business environment, managing returns efficiently is crucial. UPS Returns Services and Pickup Attempts on Demand provide streamlined solutions that reduce handling time and costs, enhance customer satisfaction, and improve overall operations. By leveraging these services, businesses can optimize their returns process, boost profitability, foster loyalty, and drive sustainable growth.

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May 14, 2023
Understanding UPS Returns Services and UPS Pickup Attempts on the First and Second Day

Discover how UPS Returns Services streamline e-commerce operations by handling customer returns seamlessly. Learn about UPS Pickup options, first and second-day delivery attempts, real-time tracking, and cost-saving strategies. Enhance customer satisfaction and business efficiency with reliable, flexible solutions tailored for online retailers. Optimize your returns process with UPS’s comprehensive services.

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May 14, 2023
Understanding UPS Returns Services and Pickup Attempts Plus

Discover how UPS Returns Services and Pickup Attempts Plus can transform your business’s shipping and return processes. From streamlined label generation and seamless exchanges to efficient pickup attempts that boost operational efficiency, these solutions minimize costs, enhance customer satisfaction, and simplify logistics. Unlock time and money savings with UPS’s comprehensive return management tools.

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May 14, 2023
Understanding UPS Returns Services and UPS Pickup Attempts

Unlock your e-commerce potential with UPS returns services. Streamline returns management, enhance customer satisfaction, and boost loyalty using UPS’s flexible pickup options and advanced tracking. Discover tailored solutions that reduce costs and improve operational efficiency. Learn best practices to ensure seamless returns and drive business growth with UPS’s reliable support.

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May 14, 2023
UPS Returns Services Now Available on Sundays Plus

UPS introduces UPS Returns® Plus, enabling Sunday returns for e-commerce businesses and their customers. This expansion offers enhanced flexibility, boosts customer satisfaction, and reduces abandoned carts by allowing returns initiation on Sundays. Additional services like UPS Returns® Manager and in-store returns streamline the process, fostering loyalty and improving operational efficiency for online retailers.

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May 14, 2023
UPS Offers Returns Services on Sundays: What You Need to Know

UPS's Sunday returns service revolutionizes online shopping by allowing returns any Sunday, enhancing convenience and customer satisfaction. With pre-paid labels, multiple drop-off options, and reliable tracking, it eliminates post office limitations. This service boosts loyalty, reduces costs, and supports sustainability, making UPS a leader in innovative, flexible return solutions for both shoppers and retailers.

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May 14, 2023
UPS Returns Services Now Available on Saturdays

Say goodbye to return hassles! UPS now offers Saturday Returns, allowing online shoppers to return items on weekends. Enjoy flexible scheduling, avoid weekday crowds, and track your packages with ease. This service enhances convenience, boosts customer satisfaction by 15%, and sets UPS apart as a leader in e-commerce returns. Simplify your returns today with UPS.

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May 14, 2023
Experience the Convenience of UPS Returns Services on Demand

Discover the unparalleled convenience and flexibility of UPS Returns Services. Whether you're an individual or business, UPS simplifies returns with multiple initiation options, advanced tracking, and reliable customer support. Enjoy streamlined processes, eco-friendly solutions, and seamless experiences from pickup to delivery. Choose UPS for efficient, hassle-free returns tailored to your specific needs.

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