Anthony Robinson

Technical Author
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

May 11, 2023
Get Your Money Back with FedEx International Economy's Money Back Guarantee

FedEx International Economy's Money Back Guarantee offers businesses peace of mind with refunds for delayed international shipments. Ensure eligibility by meeting specific criteria and understanding terms. Benefit from financial protection, accountability, and enhanced support. File claims easily online and maximize your chances with accurate information. Choose FedEx for reliable, secure global shipping with confidence.

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May 11, 2023
Get Your Money Back with FedEx's File Money Back Guarantee

Discover how FedEx’s File Money Back Guarantee ensures your shipping satisfaction. If your package is delayed, lost, or damaged, you may qualify for a refund. Learn the eligibility criteria, how to file a claim, and tips to maximize your chances of getting your money back. Secure reliable and cost-effective shipping with FedEx’s customer-focused guarantee.

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May 11, 2023
Get Your Money Back with eBay and FedEx Shipping's Money-Back Guarantee

eBay and FedEx Shipping's Money-Back Guarantee protects your shipments against loss or damage. By using an eBay-provided FedEx label, buyers and sellers can qualify for refunds covering purchase and shipping costs. Discover eligibility criteria, how to file claims, and tips to maximize your chances of securing a refund, ensuring peace of mind in every transaction.

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May 11, 2023
Why Was My FedEx Money Back Guarantee Denied for Parades and Events?

Discover why your FedEx money-back guarantee claims for parades and events may be denied. This guide explores common reasons like missed deadlines, package damage, and non-compliance with guidelines. Learn essential tips and best practices to ensure timely, secure shipments, and maximize your chances of successful guarantee claims for your next event.

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May 11, 2023
Get Your Money Back with FedEx's 2018 Holiday Money Back Guarantee

Ship confidently this holiday season with FedEx's 2023 Holiday Money Back Guarantee. Enjoy reliable delivery from Nov 19 to Dec 24, 2023, and receive refunds for delays or issues. Learn eligibility criteria, understand terms, and effortlessly file claims. Trust FedEx to ensure your packages arrive on time, making your holidays stress-free and secure.

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May 11, 2023
FedEx Suspends Money Back Guarantee in 2019

In 2019, FedEx suspended its renowned money-back guarantee amid rising e-commerce demands and pandemic-induced challenges. This shift has unsettled customers and businesses reliant on timely deliveries, urging them to seek alternatives like UPS or DHL. Discover the reasons behind FedEx’s decision, its impact, and how you can navigate your shipping needs without the guarantee.

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May 11, 2023
Get Your Money Back with FedEx International Money Back Guarantee

Protect your business from international shipping delays with FedEx’s International Money Back Guarantee. Ensure on-time delivery or receive a refund on eligible FedEx services. Learn eligibility criteria, how to file claims, and key benefits. Gain peace of mind with reliable shipping, backed by FedEx’s commitment to timely and secure international shipments.

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May 11, 2023
Understanding the FedEx Money-Back Guarantee Policy Section

FedEx's Money-Back Guarantee ensures customer satisfaction by refunding transportation charges if deliveries aren't made on time. Covering FedEx Ground, Express, Home Delivery, and Freight within the US and select international destinations, the policy excludes delays from weather or incorrect shipping info. Claims can be filed online or via customer service, with refunds processed within 7-10 business days.

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May 11, 2023
Understanding the Terms of the FedEx Money Back Guarantee

Shipping with confidence: FedEx Money Back Guarantee ensures your packages arrive on time or you get a refund. Covering services like FedEx Express, Ground, and Freight, this policy helps mitigate shipping costs and delays. Learn the rules, filing claims, and tips to qualify, ensuring smooth deliveries and peace of mind for your business needs.

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May 11, 2023
How Many Days Until the FedEx Money Back Guarantee?

Unlock the full potential of the FedEx Money Back Guarantee with our in-depth guide. Discover how businesses and frequent shippers can secure refunds for late deliveries, understand eligibility criteria, navigate the claims process, and compare FedEx’s reliability with other shipping providers. Gain essential tips to maximize your refund chances and ensure timely shipments every time.

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