Anthony Robinson

Technical Author
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

May 11, 2023
Get Your Money Back with FedEx's Guarantee for Late Deliveries

Discover how FedEx’s money-back guarantee for late deliveries can help you reclaim shipping costs. Learn eligibility criteria, the straightforward claims process, and effective tips to prevent delays. Whether using FedEx Ground or Express, this guide ensures you maximize your benefits and maintain reliable shipping practices. Get informed and secure your refunds today!

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May 11, 2023
Get Your Money Back with FedEx's 1-Day Money Back Guarantee

Discover how FedEx's 1-Day Money Back Guarantee ensures timely deliveries or a full refund. Learn about eligible shipments, the claim process, and essential tips to maximize your chances of refund. Whether shipping domestically or internationally, this guide provides everything you need to take advantage of FedEx’s commitment to on-time service and customer satisfaction.

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May 11, 2023
Understanding the FedEx Money Back Guarantee Waiver

FedEx’s Money Back Guarantee offers refunds for delayed shipments on selected services, ensuring timely deliveries. Understanding the Guarantee Waiver is essential, as it can void refunds under conditions like weather or incorrect addresses. Explore eligibility, claim procedures, exclusions, and tips to effectively utilize this assurance, enhancing your shipping experience with confidence.

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May 11, 2023
Does FedEx Priority Overnight Offer a Money-Back Guarantee?

Discover if FedEx Priority Overnight provides a money-back guarantee for timely deliveries. This guide explores FedEx’s guarantee policy, shipping options, claim process, and tips to ensure your package arrives by 10:30 AM the next business day. Gain peace of mind with FedEx’s reliable service and learn how to secure refunds if delivery expectations aren’t met.

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May 11, 2023
Enjoy the Benefits of FedEx International Economy Money Back Guarantee

FedEx International Economy delivers reliable, cost-effective shipping for businesses, ensuring delivery within 2-5 business days to over 220 countries. Benefit from up to 20% savings, real-time tracking, customs clearance, insurance, and a money-back guarantee. Perfect for non-urgent shipments, it supports global growth and enhances customer satisfaction.

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May 11, 2023
FedEx Announces Waived Money Back Guarantee

FedEx has recently waived its money-back guarantee for select US shipping services due to COVID-19-induced delivery delays. This move relieves the company from issuing refunds but leaves customers unprotected against lost or delayed shipments. While exempting premium services like FedEx SameDay, the decision may negatively impact customer trust and harm FedEx's reputation long-term.

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May 11, 2023
Get Your Money Back with FedEx Ground's Money Back Guarantee

Ship with confidence using FedEx Ground's Money Back Guarantee. If your package isn't delivered on time, you'll receive a refund, ensuring peace of mind. Covering US and Canada shipments up to 150 pounds, FedEx Ground offers reliable service with clear terms and easy claim filing. Protect your deliveries and trust FedEx Ground's commitment.

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May 11, 2023
Discovering the Benefits of the FedEx Money Back Guarantee on Reddit

Discover the FedEx Money Back Guarantee and how it ensures timely package delivery or your money back. Learn how Reddit communities provide valuable insights, tips, and real user experiences to maximize your claims. Whether you're an online shopper or e-commerce business, this guarantee offers peace of mind, competitive advantages, and reliable shipping solutions. Explore its benefits today!

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May 11, 2023
Get the Most Out of Your Money with the 2021 FedEx Money-Back Guarantee

Discover how the 2021 FedEx Money-Back Guarantee can maximize your savings and secure your shipments. Whether shipping domestically or internationally, learn to file claims, understand eligibility, and leverage this guarantee for timely, damage-free deliveries. Enhance customer satisfaction, reduce financial risks, and protect your business reputation with FedEx’s reliable shipping solution.

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May 11, 2023
Enjoy a Money-Back Guarantee with FedEx Shipping

Enhance your business’s shipping reliability with FedEx’s Money-Back Guarantee. This promise ensures timely, accurate deliveries through eligible FedEx Express and Ground services within the US and select international destinations, or you receive a refund. Learn how to qualify, understand coverage details, compare with other carriers, and gain essential tips to prevent delays and maintain customer satisfaction.

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