Learn how to streamline your shipping process by adding custom packages to UPS Worldship.
Tips for UPS Shippers

How to Add Custom Packages to UPS Worldship

Published:
July 1, 2024
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Last Edited:
July 10, 2024
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Read time:
9 minutes
Anthony Robison
CEO & Founder
Anthony Robinson
Founder & CEO @ ShipScience

If you are using UPS Worldship for your shipping needs, you may want to add custom packages to the system. These custom packages can be used to represent any object that you ship regularly but might not be a standard package. For example, you might want to add a custom package that represents a crate or a large box. This article will guide you through the process of adding custom packages to UPS Worldship.

Understanding the Importance of Custom Packages in UPS Worldship

Custom packages are an essential feature of UPS Worldship because they allow you to accurately represent and track unique shipments that you send. If you regularly ship packages that have non-standard dimensions or weights, you can create custom packages to represent these shipments. This allows you to save time and effort in entering shipment details, and ensures that your shipments are properly accounted for in the system.

Another benefit of using custom packages in UPS Worldship is that it allows you to easily identify and track specific shipments. By assigning a unique name or code to each custom package, you can quickly search for and locate specific shipments in the system. This can be especially useful if you need to track down a package that has been lost or delayed in transit.

Additionally, custom packages can help you to streamline your shipping process and improve efficiency. By creating custom packages for frequently shipped items, you can save time by pre-populating shipment details and avoiding the need to manually enter information for each shipment. This can be especially helpful for businesses that ship large volumes of packages on a regular basis.

Creating a Custom Package in UPS Worldship

Creating a custom package in UPS Worldship is a straightforward process. First, open the software and click the 'Packages' tab. Then click the 'Add' button to create a new package. From here, you will be prompted to enter the relevant package details, including the name, dimensions, and weight. Once you have entered these details, click 'Save', and the custom package will be added to your list of available packages.

It is important to note that when creating a custom package, you should ensure that the dimensions and weight accurately reflect the package's size and weight. This will help to avoid any issues or delays during the shipping process. Additionally, you can also add any special handling instructions or requirements for the package, such as fragile or hazardous materials, to ensure that it is handled appropriately during transit.

Once you have created your custom package, you can easily select it when creating a shipment in UPS Worldship. Simply choose the custom package from the list of available packages, and the software will automatically populate the package details for you. This can save you time and effort, especially if you frequently ship items that require the same packaging specifications.

How to Define Package Dimensions and Weight in UPS Worldship

Defining the package dimensions and weight is a crucial step in creating a custom package. To do this, click on the 'Dimensions' tab and enter the length, width, and height of the package. You can also enter the weight of the package in the 'Weight' tab. It's important to ensure that these details are accurate, as they will be used to calculate shipping costs and estimate delivery times.

Additionally, it's important to note that UPS has specific guidelines for package dimensions and weight. Packages that exceed the maximum weight or size limits may incur additional fees or be rejected by UPS. It's recommended to review UPS's guidelines before defining package dimensions and weight in Worldship to avoid any issues or delays in shipping.

Managing Custom Packages in UPS Worldship: Tips and Tricks

Managing your custom packages in UPS Worldship is easy if you follow some simple best practices. First, try to keep your list of custom packages organized and up to date. If you no longer ship a particular item, remove the custom package from the list to avoid confusion later on. Additionally, consider naming your custom packages with descriptive and intuitive names to make them easy to find and select when you need to use them.

Another tip for managing custom packages in UPS Worldship is to create templates for frequently shipped items. This can save time and reduce errors by pre-populating package dimensions and weight. To create a template, simply select the custom package and enter the dimensions and weight. Then, save the package as a template and give it a descriptive name. The next time you need to ship that item, simply select the template and the package information will be automatically filled in.

Finally, it's important to regularly review and update your custom package settings to ensure they are still accurate and relevant. As your business grows and changes, your shipping needs may also evolve. Take the time to review your custom packages periodically and make any necessary updates or additions. This will help ensure that your shipping process remains efficient and effective.

How to Add Custom Packages for Different Shipping Modes in UPS Worldship

In UPS Worldship, you can add custom packages for different shipping modes, such as ground or air. To do this, open the 'Packages' tab and click the 'Add' button. From here, select the shipping mode for which you want to create the custom package. Then enter the relevant package details, including the name, dimensions, and weight, as outlined above. Once you have saved your custom package, it will be available for use with the selected shipping mode.

It is important to note that adding custom packages can save time and improve accuracy when shipping items that do not fit into standard package sizes. Additionally, you can create multiple custom packages for each shipping mode, allowing for greater flexibility in your shipping options. However, it is recommended to test your custom packages before using them for important shipments to ensure they meet your specific needs and requirements.

Using Templates to Add Custom Packages to UPS Worldship

If you frequently ship multiple items that require custom packages, you can save time by using templates in UPS Worldship. To create a template, simply select the 'Templates' tab and click the 'Add' button. Then enter the package details for your template, including the name, dimensions, and weight. Once you have saved your template, you can use it to quickly create custom packages for future shipments.

Additionally, you can also edit and delete templates as needed. This allows you to easily make changes to your custom packages or remove templates that are no longer needed. Templates can also be shared with other users in your organization, making it easier to maintain consistency in your shipping processes. By using templates in UPS Worldship, you can streamline your shipping operations and save valuable time.

Troubleshooting Common Issues when Adding Custom Packages to UPS Worldship

If you encounter issues when adding custom packages to UPS Worldship, there are a few common troubleshooting steps you can try. First, make sure that you are entering accurate and complete information for the package dimensions and weight. Additionally, check that you have selected the correct shipping mode for the custom package. If you are still having issues, you can contact UPS customer support for assistance.

Another common issue that can arise when adding custom packages to UPS Worldship is related to the package labeling. Make sure that you have correctly labeled the package with the necessary information, such as the recipient's address and the tracking number. If the label is missing or incorrect, it can cause delays or even result in the package being returned to the sender.

It is also important to ensure that your UPS Worldship software is up to date. Outdated software can cause compatibility issues with custom packages and result in errors during the shipping process. Check for any available updates and install them before attempting to add custom packages to the system.

Integrating Third-Party Systems with Custom Packages in UPS Worldship

If you use third-party software to manage your shipments, you can still use custom packages in UPS Worldship. The process for integrating third-party systems with UPS Worldship will vary depending on the software you use, but UPS provides comprehensive documentation and support to help you through the process. Once you have integrated your systems, you can create and manage custom packages in UPS Worldship as usual.

It is important to note that not all third-party software may be compatible with UPS Worldship. Before attempting to integrate your systems, it is recommended that you check with both your third-party software provider and UPS to ensure compatibility. Additionally, some third-party software may require additional configuration or customization to work with UPS Worldship, which may incur additional costs or time. However, once the integration is complete, you can enjoy the benefits of using custom packages in UPS Worldship while still utilizing your preferred third-party software for other aspects of your shipping process.

Best Practices for Adding and Managing Custom Packages in UPS Worldship

To ensure that your custom packages are managed effectively in UPS Worldship, there are a few best practices you should follow. First, keep your list of custom packages organized and up to date, as mentioned earlier. Additionally, make sure that you regularly review and update your custom packages to reflect changes in your shipping needs. Finally, consider training your staff on the use of custom packages in UPS Worldship to ensure consistent and accurate entry of shipment details.

In summary, adding custom packages to UPS Worldship is a straightforward process that can save you time and effort when shipping unique items. By following the guidelines outlined in this article, you can create and manage custom packages effectively and efficiently, and ensure that your shipments are accurately represented in the system.

Another important best practice for adding and managing custom packages in UPS Worldship is to ensure that you have the correct dimensions and weight for each package. This information is crucial for accurate shipping rates and delivery estimates. Make sure to measure and weigh your packages carefully, and update the information in the system as needed. Additionally, consider using a scale and measuring tape to ensure consistent and accurate measurements. By following these best practices, you can ensure that your custom packages are managed effectively and efficiently in UPS Worldship.

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