Learn how to easily track your FedEx SurePost package with our step-by-step guide.
E-Commerce Shipper Tips

How to Track Your FedEx SurePost Package

Published:
July 1, 2024
|
Last Edited:
July 11, 2024
|
Read time:
9 minutes
Anthony Robison
CEO & Founder
Anthony Robinson
Founder & CEO @ ShipScience

FedEx is a world-renowned package delivery and courier company with years of experience in providing top-notch delivery services. One of their shipping options is FedEx SurePost, a service that's designed to offer affordable shipping solutions to customers. If you've sent a package via FedEx SurePost, then you'll need to track it to ensure it gets to its destination on time. In this article, we'll show you how to track your FedEx SurePost package with ease.

What is FedEx SurePost and How Does it Work?

FedEx SurePost is a shipping service that's designed to offer affordable and reliable shipping solutions. The service is a partnership between FedEx and the United States Postal Service (USPS), which means that FedEx handles the initial leg of the delivery, while the USPS handles the final delivery to the destination address.

The partnership between FedEx and USPS allows for cost-effective shipping solutions that are ideal for customers looking to send lightweight packages. FedEx SurePost is an excellent option for e-commerce businesses looking to fulfill orders or individuals seeking to send packages across the country.

One of the benefits of using FedEx SurePost is that it offers tracking information for your package. You can easily track your package from the moment it's picked up by FedEx until it's delivered by USPS. This allows you to keep an eye on your package and ensure that it arrives at its destination on time.

Another advantage of using FedEx SurePost is that it offers delivery to all 50 states in the US, including Alaska and Hawaii. This makes it a convenient option for individuals and businesses looking to send packages to any location within the country.

The Benefits of Using FedEx SurePost

Using FedEx SurePost for your shipping needs comes with a host of benefits. Firstly, the service is affordable and ideal for customers looking to send lightweight packages. Additionally, FedEx SurePost offers customers excellent tracking features that allow them to track their packages from the point of origin to the destination address.

Furthermore, FedEx SurePost is reliable and offers customers timely delivery solutions. The service is also flexible, and customers can choose to have their packages delivered to their homes, businesses, or P.O. boxes.

Another benefit of using FedEx SurePost is that the service is eco-friendly. The company has implemented various sustainability initiatives to reduce its carbon footprint and promote environmental responsibility. For instance, FedEx SurePost uses fuel-efficient vehicles and alternative fuel sources to power its delivery trucks. Additionally, the company has implemented paperless billing and shipping labels to reduce paper waste.

How to Find Your FedEx SurePost Tracking Number

Your FedEx SurePost tracking number is a crucial piece of information that helps you monitor the progress of your package throughout the shipment process. You can find your tracking number by accessing your FedEx account, checking your email confirmation, or by contacting the shipper. Once you have your tracking number, you can use it to track your package through the shipping process.

It is important to note that your FedEx SurePost tracking number may not be immediately available. It can take up to 24 hours for the tracking number to become active and for your package information to be updated in the system. If you have recently shipped a package and are unable to locate your tracking number, it is recommended to wait a few hours and try again. If you still cannot find your tracking number, contact FedEx customer service for assistance.

Using the FedEx Website to Track Your Package

The FedEx website is a valuable tool that you can use to track your FedEx SurePost package. To track your package using the FedEx website, navigate to the tracking page, and enter your tracking number in the search bar. The website will provide you with real-time updates on your package's delivery status, including the expected delivery date and time.

In addition to tracking your package, the FedEx website also allows you to customize your delivery options. You can choose to have your package delivered to a different address, hold it at a FedEx location for pickup, or even schedule a specific delivery time that works best for you.

Another useful feature of the FedEx website is the ability to sign up for delivery notifications. You can receive updates via email, text message, or even through the FedEx mobile app, so you always know when your package is on its way and when it has been delivered.

Tracking Your FedEx SurePost Package on the Go with the Mobile App

If you're always on the move, then you can use the FedEx mobile app to track your package. The app is available on iOS and Android devices and allows you to track your package's delivery status from anywhere and at any time. Access your package's tracking information from the palm of your hand and get notifications on updated statuses for your package.

In addition to tracking your package's delivery status, the FedEx mobile app also allows you to customize your delivery options. You can choose to have your package delivered to a different address or held at a FedEx location for pickup. You can also request a delivery time that works best for you.

Another useful feature of the FedEx mobile app is the ability to schedule a pickup for your package. If you need to send a package, but don't have time to drop it off at a FedEx location, you can schedule a pickup from your home or office. This saves you time and makes shipping your package more convenient.

Common Issues with Tracking Your FedEx SurePost Package and How to Resolve Them

While tracking your FedEx SurePost package is generally a hassle-free process, you may encounter some issues when tracking your package. For instance, your tracking information may not be updated in real-time, or you may not receive any updates at all.

If you experience any issues when tracking your package, the first step is to contact FedEx customer support. The support team will help you resolve the issue and provide you with any necessary updates on your package's delivery status.

Another common issue that you may encounter when tracking your FedEx SurePost package is a delay in delivery. This can happen due to various reasons such as weather conditions, customs clearance, or incorrect address information. In such cases, it is advisable to contact the recipient and inform them about the delay.

Additionally, if you have opted for any special delivery instructions or services such as signature confirmation or hold at location, make sure to check the status of these services along with the package tracking information.

What to Do if Your FedEx SurePost Package is Delayed or Lost in Transit

If your FedEx SurePost package is delayed or lost in transit, then you need to take the appropriate steps to resolve the issue. The first step is to track your package's delivery status to determine its last location. If the package is lost, then contact FedEx customer support for assistance.

If your package is delayed, then you can contact the shipper to request a refund or a new shipment. Additionally, you can contact FedEx customer support for any updates on your package's delivery status.

It is important to note that FedEx SurePost packages may experience delays during peak shipping seasons, such as holidays. In these cases, it is recommended to allow for additional time for your package to arrive. However, if your package has been delayed for an extended period of time, it is best to contact FedEx customer support for further assistance.

Understanding the Different Status Updates on Your FedEx SurePost Tracking Page

When tracking your FedEx SurePost package, you may encounter different status updates on your tracking page. Here are some common status updates:

  • Shipment Information Sent to FedEx: This means that FedEx has received your package from the shipper and is preparing it for shipment.
  • In Transit: This means that your package is on its way to the destination address and is being handled by the FedEx transportation network.
  • Out for Delivery: This means that your package is out for delivery and will be delivered to the destination address shortly.
  • Delivered: This means that your package has been successfully delivered to the destination address.

It is important to note that sometimes there may be delays in the delivery of your package due to unforeseen circumstances such as weather conditions or transportation issues. In such cases, the tracking page may show a status update indicating that the package is delayed. If you encounter such a status update, it is recommended to contact FedEx customer service for further assistance.

Tips for Ensuring Smooth Delivery of Your FedEx SurePost Package

To ensure the smooth delivery of your FedEx SurePost package, consider the following tips:

  • Ensure that the shipping information is accurate and up-to-date.
  • Choose a reliable shipping option that suits your needs.
  • Label your package with clear and visible address information.
  • Ensure that the package is securely packaged to prevent damage during transit.
  • Be available to receive your package during the scheduled delivery window.

Additionally, it is recommended to track your package regularly to stay updated on its delivery status. You can easily track your FedEx SurePost package by using the tracking number provided to you at the time of shipment. This will allow you to anticipate any potential delays or issues and take necessary actions to ensure a smooth delivery.

Comparing FedEx SurePost Tracking with Other Shipping Options

While FedEx SurePost is an excellent shipping option, there are other shipping options available that offer similar services. It's essential to compare different shipping options to determine the one that best suits your needs. Some of the factors to consider when comparing shipping options include shipping rates, tracking features, and delivery times.

By following the steps outlined above, you can easily track your FedEx SurePost package and receive real-time updates on its delivery status. Remember to contact FedEx customer support if you encounter any issues when tracking your package.

One shipping option that is similar to FedEx SurePost is UPS SurePost. This service is a collaboration between UPS and the United States Postal Service (USPS) and offers similar delivery times and tracking features. However, UPS SurePost may have different shipping rates compared to FedEx SurePost, so it's important to compare the rates before making a decision.

Another shipping option to consider is USPS Priority Mail. This service offers faster delivery times than FedEx SurePost and may be a better option if you need your package to arrive quickly. However, USPS Priority Mail may have higher shipping rates compared to FedEx SurePost, so it's important to weigh the cost versus the delivery time.

Revolutionize your parcel shipping strategy.

Get a free analysis