If you're tired of being hit with unexpected UPS fees, this article is for you. Learn everything you need to know about UPS fees and how to avoid them.
E-Commerce Shipper Tips

Understanding UPS Fees: What You Need to Know

Published:
July 1, 2024
|
Last Edited:
July 10, 2024
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Read time:
9 minutes
Anthony Robison
CEO & Founder
Anthony Robinson
Founder & CEO @ ShipScience

If you're a business owner who relies on UPS for shipping, it's important to understand the different fees and charges that come along with your shipping orders. To help you navigate this confusing subject, we're breaking down everything you need to know about UPS fees, how they're calculated, and how to avoid them altogether.

The Different Types of UPS Fees

UPS charges a variety of fees depending on the type of shipment, delivery location, and other factors. Some common types of fees include:

  • Accessorial fees, which are charges for additional services like inside delivery or signature confirmation.
  • Fuel surcharges, which are added to cover the cost of fuel.
  • Dimensional weight pricing, which is based on the weight and size of the package.
  • Residential surcharges, which apply to packages that are delivered to residential areas.
  • Peak season surcharges, which may apply during the holiday season or other busy times of the year.

Aside from the fees mentioned above, UPS also charges fees for international shipments. These fees may include customs clearance fees, duties and taxes, and brokerage fees. These fees can vary depending on the destination country and the value of the shipment.

It is important to note that UPS fees can change without notice. It is recommended to regularly check the UPS website or contact customer service to stay up-to-date on any changes in fees or policies.

How UPS Calculates Shipping Costs

UPS shipping costs are calculated based on several factors:

  • Package weight and size
  • Travel distance
  • Delivery location, including whether it's a residential or commercial address
  • Delivery speed
  • Additional services requested, such as signature confirmation or Saturday delivery

To estimate your shipping costs, you can use UPS's online shipping calculator.

It's important to note that UPS also offers discounts for high-volume shippers and for those who use their online shipping tools. Additionally, UPS may adjust their shipping rates during peak seasons, such as the holiday season, due to increased demand. It's always a good idea to check for any current promotions or discounts before shipping with UPS.

What Are Accessorial Fees and How to Avoid Them

Accessorial fees are charges for additional services, like inside delivery or pickup, that aren't included in the standard shipping rate. These fees can quickly add up, so it's important to understand them and how to avoid them if possible.

One way to avoid accessorial fees is to provide accurate and detailed information when setting up your shipment. Make sure to specify any additional services you may need, like inside delivery or pickup, so that the charges are built into the initial quote.

Another way to minimize accessorial fees is to ensure that your shipments are properly packaged and labeled. This can help prevent re-delivery or re-routing fees, which can be costly.

It's also important to note that accessorial fees can vary depending on the carrier and the type of service you choose. For example, some carriers may charge extra for residential deliveries or for deliveries to certain zip codes. It's important to research and compare different carriers and their fees before choosing a shipping option.

Finally, if you do end up with accessorial fees on your shipment, it's important to review the charges carefully. Sometimes, carriers may add fees in error or charge for services that were not actually provided. If you notice any discrepancies, be sure to contact the carrier and dispute the charges.

UPS Fuel Surcharges Explained

UPS imposes fuel surcharges to cover the cost of fuel. The surcharge is based on the average price of jet fuel and can change on a weekly basis. You can check UPS's website for the current fuel surcharge percentage.

It's important to note that the fuel surcharge is not a profit center for UPS, but rather a way to offset the fluctuating cost of fuel. UPS also offers fuel-efficient shipping options, such as UPS SurePost and UPS Ground with Freight Pricing, which can help reduce the impact of fuel surcharges on your shipping costs.

How to Negotiate Better Rates with UPS

As a business owner, you may be able to negotiate better rates with UPS based on your shipping volume and other factors. Consider reaching out to a UPS representative to discuss your options.

You can also explore options like using a third-party shipping service or exploring discounts available through industry associations or trade groups.

Another way to potentially negotiate better rates with UPS is to optimize your shipping practices. This can include consolidating shipments, using more efficient packaging, and choosing the most cost-effective shipping methods for each package.

Additionally, it may be worth considering alternative shipping carriers to compare rates and services. Some popular options include FedEx, DHL, and USPS.

Understanding the Importance of Dimensional Weight Pricing

UPS uses dimensional weight pricing to calculate the cost of shipping larger packages that take up a lot of space but don't weigh very much. This means that a large, lightweight package may be more expensive to ship than a smaller, heavier package.

To avoid paying more than necessary for shipping, make sure to properly package and label your shipments to minimize their size.

It's important to note that dimensional weight pricing is becoming more common among shipping carriers, not just UPS. This is because it allows carriers to charge more accurately for the space a package takes up in their vehicles, rather than just the weight. As e-commerce continues to grow and more packages are shipped, carriers need to optimize their space and resources.

Another factor that can affect dimensional weight pricing is the destination of the package. Shipping to a residential address may be more expensive than shipping to a commercial address, as residential deliveries often require additional handling and resources.

Common Mistakes That Lead to Higher UPS Fees

Some common mistakes that can lead to higher UPS fees include:

  • Inaccurate weight or size measurements
  • Incorrect labels or packaging
  • Incomplete or inaccurate address information
  • Not specifying additional services required

To avoid these fees, take the time to accurately measure and label your packages, double-check all address information, and ensure that any additional service requests are clearly communicated in advance.

Another common mistake that can lead to higher UPS fees is not properly preparing your package for shipment. This includes not securing loose items within the package, not using enough cushioning material, or not sealing the package properly. These oversights can result in damage to the package during transit, which can lead to additional fees or even the loss of the package.

It's also important to be aware of any restrictions or regulations that may apply to your shipment. Certain items, such as hazardous materials or perishable goods, may require special handling or documentation. Failure to comply with these regulations can result in additional fees or even legal consequences.

The Impact of Peak Season on UPS Fees

During peak shipping season, UPS may impose surcharges to help offset the increased demand. This can add up to significant additional costs for business owners, so it's important to plan ahead and consider alternative shipping options if necessary.

It's also worth noting that during peak season, delivery times may be longer than usual due to the high volume of packages being shipped. This can lead to delays in receiving important shipments, which can be frustrating for both businesses and customers. To avoid these delays, it's recommended to schedule shipments as early as possible and to communicate with customers about potential delays.

How to Choose the Right Shipping Method for Your Business Needs

Choosing the most appropriate shipping method for your business needs can help save you money and improve overall efficiency. Consider factors like package size and weight, delivery speed, and delivery location when selecting a shipping method.

You can also explore options like using a third-party shipping service or negotiating directly with UPS to find the most cost-effective solution for your business.

Another important factor to consider when choosing a shipping method is the type of product you are shipping. Fragile or perishable items may require special handling or faster delivery options to ensure they arrive in good condition. On the other hand, less time-sensitive items may be able to be shipped using a slower, less expensive method.

It's also important to keep in mind any shipping regulations or restrictions that may apply to your products. For example, certain items may be prohibited from being shipped internationally or may require special permits or documentation.

Tips for Reducing Your Overall Shipping Costs with UPS

To reduce your overall shipping costs with UPS, consider the following tips:

  • Minimize package size and weight
  • Utilize a third-party shipping service
  • Use a flat-rate shipping option if available
  • Explore discounts available through trade groups and industry associations

Another way to reduce your shipping costs with UPS is to schedule your shipments in advance. By doing so, you can take advantage of UPS's time-definite delivery options, which can be less expensive than their standard delivery options.

Additionally, consider consolidating your shipments. If you have multiple packages going to the same destination, it may be more cost-effective to combine them into one shipment rather than sending them separately.

Understanding the Fine Print in Your UPS Contract

When working with UPS, it's important to carefully review your shipping contract to understand all fees and charges, as well as any terms and conditions that may affect your shipments. Consider working with a legal representative to review and negotiate your contract, if necessary.

One important aspect to consider when reviewing your UPS contract is the liability coverage for your shipments. UPS offers different levels of liability coverage, and it's important to understand what is covered and what is not. You may also want to consider purchasing additional insurance to fully protect your shipments.

Another factor to keep in mind is the delivery time guarantees offered by UPS. While UPS strives to meet their delivery commitments, there may be circumstances beyond their control that can cause delays. It's important to understand the terms and conditions of their delivery time guarantees, and to have a backup plan in case of unexpected delays.

Comparing UPS Fees to Other Shipping Carriers

It's always a good idea to compare shipping rates and services between UPS and other carriers to ensure you're getting the best deal for your business. Consider exploring options like FedEx, DHL, or the United States Postal Service.

What to Do When You Encounter Billing Errors or Disputes with UPS

If you encounter billing errors or disputes with UPS, the first step is to reach out to the company directly to try and resolve the issue. If you're unable to reach a satisfactory resolution, consider seeking legal counsel or working with a third-party mediator to resolve the issue.

The Future of UPS Fees: Trends and Predictions

As shipping demands and technologies continue to evolve, it's likely that UPS fees and charges will also change. Keep an eye on emerging trends and predictions for the industry to stay ahead of potential changes.

Overall, understanding UPS fees is an important part of managing your business and shipping operations. By taking the time to educate yourself and explore cost-saving measures, you can minimize expenses and improve overall efficiency.

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