Are you having trouble changing the declared value on FedEx Ship Manager? Our article explores the reasons why this may be happening and provides helpful tips on how to resolve the issue.
Tips for FedEx Shippers

Why Won't FedEx Ship Manager Let Me Change the Declared Value?

Published:
July 1, 2024
|
Last Edited:
July 11, 2024
|
Read time:
9 minutes
Anthony Robison
CEO & Founder
Anthony Robinson
Founder & CEO @ ShipScience

If you've ever used FedEx Ship Manager, you may have encountered an issue where you're unable to change the declared value of a shipment. This can be frustrating, especially if you need to change the value for insurance purposes, customs declarations, or other reasons. In this article, we'll explore the reasons why FedEx Ship Manager may not let you change the declared value and what you can do about it.

Understanding the Declared Value in FedEx Ship Manager

Before we dive into why you may be unable to change the declared value in FedEx Ship Manager, it's important to understand what the declared value is and why it's necessary. The declared value is the estimated value of a shipment, which helps determine the cost of shipping and the amount of insurance coverage required. The declared value is used for customs declarations, as well as for insurance purposes in case the package is lost, damaged, or stolen.

It's important to note that the declared value should accurately reflect the value of the contents being shipped. Under-declaring the value may result in insufficient insurance coverage, while over-declaring the value may lead to higher shipping costs. Additionally, certain items may have restricted or prohibited declared values, such as hazardous materials or perishable goods. It's always best to check with FedEx or consult their guidelines to ensure that you are accurately declaring the value of your shipment.

Common Reasons Why You May Need to Change the Declared Value

There are several reasons why you may need to change the declared value of a shipment. For instance, you may have initially underestimated the value of the contents, or you may need to adjust the value to meet the requirements of customs or insurance. Additionally, if you're shipping something that's particularly valuable, you may need to increase the declared value to ensure that the package is adequately insured.

The Consequences of an Incorrect Declared Value

If you enter an incorrect declared value for your shipment, there can be serious consequences. For example, if you underestimate the value of the contents, and the package is lost or damaged, you may not receive full compensation for your loss. On the other hand, if you overestimate the value of the contents, you may end up paying more for shipping and insurance than is necessary.

It is important to accurately declare the value of your shipment to avoid any potential issues. In some cases, customs officials may also check the declared value of your package and may impose penalties or fines if they suspect that the value has been intentionally misrepresented. Therefore, it is crucial to take the time to properly assess the value of your shipment and declare it accurately to ensure a smooth and hassle-free shipping process.

How to Change the Declared Value in FedEx Ship Manager

If FedEx Ship Manager is not allowing you to change the declared value, there are a few things you can do. First, make sure that you're authorized to change the declared value for the shipment in question. If you're not authorized, you may need to contact the shipper or the recipient to get permission to change the value.

Assuming you have the necessary authorization, double-check that you're using the correct version of the software. If you're using an outdated version, it may not allow you to change the declared value. Check for updates and install any that are available.

If neither of these steps works, try deleting the shipment and re-entering it with the correct declared value. This should reset the system and allow you to enter the correct value. If this still doesn't work, you may need to contact FedEx customer support for assistance.

It's important to note that changing the declared value may affect the cost of shipping. If the new declared value is higher than the original, you may be charged a higher shipping fee. On the other hand, if the new declared value is lower, you may be eligible for a refund of the difference in cost.

Additionally, it's important to ensure that the declared value accurately reflects the value of the contents being shipped. If the declared value is too low and the package is lost or damaged, you may not receive adequate compensation for the loss. Conversely, if the declared value is too high, you may be overcharged for shipping and insurance fees.

Troubleshooting Tips for When You Can't Change the Declared Value

If you're still having trouble changing the declared value in FedEx Ship Manager, there are a few other things you can try. First, make sure that the shipment is not already in transit. Once a package has been shipped, you may not be able to change the declared value. Additionally, make sure that all the fields in the shipment form are properly filled out and that there are no error messages preventing you from making changes.

If none of these tips work, you may need to contact FedEx customer support for further assistance. They may be able to troubleshoot the issue and help you resolve it.

Another thing to consider is whether the declared value exceeds the maximum allowed for the destination country. Each country has its own regulations regarding the maximum declared value for imports, and exceeding this limit may result in customs issues or additional fees. Make sure to check the regulations for the destination country before attempting to change the declared value.

Avoiding Issues with the Declared Value in Future Shipments

If you want to avoid issues with the declared value in future shipments, it's important to double-check that you're entering the correct value from the outset. Make sure you're using accurate prices and values for all items, and that you're considering the value of packaging and other materials as well. Additionally, if you're shipping something particularly valuable, be sure to add additional insurance coverage as appropriate.

Another way to avoid issues with the declared value is to use a reputable shipping company that has experience handling valuable items. They may have additional measures in place to ensure the safe delivery of your package and accurate declaration of its value.

It's also important to keep in mind that different countries may have different regulations and requirements for declared values. If you're shipping internationally, be sure to research the specific rules and regulations of the destination country to avoid any issues or delays with customs.

FedEx's Policies on Declared Value and Why They Matter

FedEx has strict policies regarding declared value, and for good reason. These policies help ensure that your packages are adequately insured and that customs declarations are accurate. By following these policies, you can help avoid issues with your shipments and ensure that they arrive at their destination safely and securely.

It is important to note that declared value is not the same as actual value. Declared value is the maximum amount that FedEx will pay out in the event of loss or damage to your package. It is up to you to accurately declare the value of your shipment, as this will determine the cost of insurance and the amount of compensation you will receive if something goes wrong. Failure to declare the correct value can result in delays, additional fees, and even legal issues. Therefore, it is crucial to understand and comply with FedEx's policies on declared value to ensure a smooth and hassle-free shipping experience.

The Importance of Accurately Reporting the Declared Value for Insurance Purposes

One of the most important reasons for accurately reporting the declared value of a shipment is for insurance purposes. If your package is lost, damaged, or stolen, you want to make sure that you're able to receive the full value of the contents. By accurately reporting the declared value, you can help ensure that you receive the appropriate amount of compensation if something goes wrong with your shipment.

Another reason to accurately report the declared value is to avoid any potential legal issues. If you undervalue your shipment and it is discovered, you could face penalties or fines for attempting to defraud the insurance company. It's important to be honest and transparent about the value of your shipment to avoid any legal complications.

Additionally, accurately reporting the declared value can help you make informed decisions about the level of insurance coverage you need. If you have a high-value shipment, you may want to consider purchasing additional insurance to ensure that you're fully protected in the event of a loss. By accurately reporting the declared value, you can work with your insurance provider to determine the appropriate level of coverage for your shipment.

Understanding the Relationship between Declared Value and Shipping Costs

Another reason why the declared value is important is its impact on shipping costs. The higher the declared value, the higher the cost of shipping and insurance. By accurately reporting the value of your shipment, you can help avoid overpaying for shipping and insurance, which can help you save money in the long run.

It's also important to note that some shipping carriers have specific rules and regulations regarding declared value. For example, some carriers may require additional documentation or may limit the maximum declared value for certain types of shipments. It's important to research and understand the policies of your chosen carrier to ensure that you are accurately reporting the declared value and complying with their regulations.

In addition, the declared value can also impact the customs clearance process for international shipments. Customs officials may use the declared value to determine the amount of duties and taxes that need to be paid on the shipment. Accurately reporting the declared value can help ensure a smooth customs clearance process and avoid any delays or additional fees.

FedEx vs Other Carriers: Differences in Handling and Reporting of Declared Values

It's important to note that FedEx's policies regarding declared value may differ from other carriers. Before shipping with a new carrier, be sure to review their policies regarding declared value to ensure that you're following their guidelines. Additionally, be aware that some carriers may have different requirements for customs declarations or insurance coverage, so be sure to research these requirements before you ship your items.

In conclusion, there are several reasons why you may be unable to change the declared value of a shipment in FedEx Ship Manager. However, by following the troubleshooting tips outlined in this article and ensuring that you're accurately reporting the declared value, you can help avoid issues with your shipments and ensure that they arrive safely and securely at their destination.

Another important factor to consider when choosing a carrier is their handling of fragile or high-value items. FedEx offers specialized packaging and handling options for these types of items, such as their "Fragile" and "Secure" options. These options provide additional protection and security for your items during transit, which can give you peace of mind when shipping delicate or valuable items.

It's also worth noting that FedEx offers a range of reporting and tracking options for your shipments. Their online tracking system allows you to monitor the progress of your shipment in real-time, and you can receive notifications via email or text message when your package is delivered. Additionally, FedEx provides detailed reporting on your shipping activity, which can help you identify trends and optimize your shipping processes.

Revolutionize your parcel shipping strategy.

Get a free analysis