Carrier Performance

All Carriers, One Powerful View.

Compare time-in-transit and SLA performance across all carriers, all at once, and in real-time. Empower your operational decisions with a unified carrier performance dashboard. Drive efficiency and enhance customer satisfaction effortlessly.

Rank my carriers' performance

Take Charge of Your Deliveries.

Complex carrier management, simplified. Our platform offers clarity and actionable tools to review time-in-transit performance for smarter, faster decisions that directly benefit delivery experience.

All Carriers, One View

No more switching between spreadsheets to manage carrier data. ShipScience automatically unifies your time-in-transit and billing data across all accounts and carriers. Everything is in one place.

Make Smarter Decisions

Use your data, past trends and ShipScience carrier performance data to choose better routes, negotiate contract terms, and ensure on-time deliveries.

Fix Issues Fast

Highlight issues at the origin or destination level, flag problematic routes, and get alerts for delays or problems. Now you can solve problems faster than ever - before they affect your customers.

WHAT’S INCLUDED

Master Your Shipping Strategy.

See the Full Picture

Understand each carrier’s performance metrics, such as delivery speeds and reliability, and use this comprehensive data to enhance your logistical planning.

This deeper insight allows you to make informed decisions, tailoring your strategies to meet both customer expectations and operational goals.

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A table displaying shipping data for FedEx and UPS, covering the start date, total packages, on-time percentage, and average transit time. Dates range from April 26 to April 30, 2023, with varying statistics for each carrier and day.

A dashboard titled Delivery Summary displaying various statistics: 3,313 delivery issues (10.9%), 1 damaged in transit, 255 return labels used, with a pie chart showing delivery breakdown: 22% early, 72% on time, 6% late. Menu on the left.

Tools for Better Shipping

Get actionable insights that empower you to work more effectively with carriers, from negotiating more favorable rates to enhancing delivery times.

Our tools help streamline your shipping processes, enabling a more efficient and cost-effective operation that directly benefits your bottom line.

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Alerts That Matter

Receive custom alerts that focus only on critical issues, allowing you to maintain high operational standards without being overwhelmed by irrelevant data.

These targeted notifications ensure you are always informed of significant events or changes, enabling proactive management of your shipping needs.

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A settings menu for email notifications with options for delivery issues like late deliveries and lost packages. It includes checkboxes for notifications preferences and a dropdown for frequency, set to Weekly. Buttons for Cancel and Save are at the bottom.

How it Works

Simple Steps to Better Shipping.

A digital form titled Connect UPS Account with fields for UPS.com User ID or Email and UPS.com password. It includes icons of two connected services, a cancel button, and a purple connect button.

1. Start with Your Data

Connect your shipping accounts for a full view. You keep direct control; no changes required to your operations.

Chart displaying shipment refund eligibility data. Metrics include 30 impacted shipments, $600 potential savings, and 0.1% of savings opportunity. Includes buttons for Oversized Shipments and Additional Handling.

2. Find What Matters

Our system and team help you spot where you can save money and improve.

A card with a savings opportunity for FedEx/UPS shipments. It mentions $602,892 in correctable errors and fees from January 1, 2024, to May 7, 2024. A red arrow indicates a 1.2% potential savings. A button labeled Take Action now! is at the bottom.

3. Take Action

We recover costs and offer guidance to optimize shipping now and ensure scalability for your future growth.

“The ShipScience team has been a significant asset to Soundproof Cow. The innovative technology and user-friendly portal have been integral to monitoring our shipping charges. Their customer support and diligent auditing processes have yielded significant savings. Working with a team that truly cares about developing new solutions and improving the client experience is refreshing.”

Drew McLaughlin, Product Manager

Revolutionize your parcel shipping strategy.

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