Cin7 vs Stitch Labs (now part of Square)

May 8, 2023
Written by
Anthony Robinson
Cin7 vs Stitch Labs (now part of Square)

Cin7 vs. Stitch Labs (Now Part of Square)

When it comes to managing inventory, businesses need a reliable and efficient solution. With numerous software options available, Cin7 and Stitch Labs (now part of Square) stand out as top contenders. This article compares and contrasts these two platforms across several key areas to help you determine which is the best fit for your business.

What is Cin7 and How Does It Work?

Cin7 is a cloud-based inventory management software designed to streamline operations across multiple sales channels. It offers a centralized platform for managing inventory, orders, and fulfillment processes. Cin7 integrates with popular sales platforms such as Amazon, Shopify, and WooCommerce, among others. Additionally, Cin7 provides features like POS, B2B e-commerce, and comprehensive warehouse management.

One of Cin7's key advantages is its ability to offer real-time visibility into inventory levels and sales data, enabling businesses to make informed decisions about purchasing, production, and sales strategies. Its automation capabilities reduce manual data entry and minimize errors, saving both time and money. Furthermore, Cin7's user-friendly interface and customizable reporting options make it a powerful tool for optimizing inventory management processes.

What is Stitch Labs and How Does It Work?

Stitch Labs, now part of Square, is a cloud-based inventory management software that helps businesses manage their inventory, orders, and fulfillment processes across multiple sales channels. It integrates seamlessly with platforms like Amazon, Shopify, and eBay. Key features include POS, B2B e-commerce, and robust order management.

Stitch Labs excels in providing real-time inventory tracking, allowing businesses to monitor inventory levels across all sales channels and receive alerts when stock levels are low. This feature helps prevent stockouts and ensures that businesses can meet customer demand consistently.

Additionally, Stitch Labs offers powerful reporting and analytics tools that provide insights into sales performance, inventory levels, and customer behavior. Analyzing this data enables businesses to refine their inventory and sales strategies, optimizing operations for maximum efficiency and profitability.

The Benefits of Using Cin7 for Inventory Management

Cin7 provides several benefits for businesses managing their inventory:

  • Comprehensive Features: Includes POS, B2B e-commerce, and warehouse management.
  • Scalability: Suitable for businesses of all sizes, from small enterprises to large corporations.
  • Advanced Reporting and Analytics: Offers in-depth insights into inventory performance.
  • Seamless Integrations: Integrates with accounting software and shipping providers to streamline processes.
  • Cloud-Based Access: Allows remote management of inventory data from anywhere.

These features make Cin7 a robust solution for businesses looking to optimize their inventory management and enhance operational efficiency.

The Benefits of Using Stitch Labs for Inventory Management

Stitch Labs, now integrated with Square, offers numerous benefits for inventory management:

  • Seamless Integration with Square: Integrates with Square Point of Sale and Square Online Store for unified management of inventory, orders, and payments.
  • Robust Reporting and Analytics: Provides valuable insights into inventory performance.
  • Automation: Automates tasks such as purchase orders and stock alerts, reducing manual workload.
  • Customizable Workflows and Permissions: Allows businesses to tailor the software to their specific needs and control user access.
  • Excellent Customer Support: Offers dedicated support to assist businesses with any issues.

These advantages make Stitch Labs a comprehensive solution for businesses aiming to streamline their inventory management and gain greater operational visibility.

Pricing Plans Comparison: Cin7 vs. Stitch Labs

Pricing is a crucial factor when choosing inventory management software:

  • Cin7: Offers a modular pricing system, allowing businesses to select only the features they need. This flexibility can be cost-effective, especially for small businesses. Cin7 also provides a free trial period for businesses to test the software before committing.
  • Stitch Labs: Utilizes a flat-rate pricing system that includes all features, which can be advantageous for larger businesses requiring comprehensive functionality. However, Stitch Labs does not offer a free trial, though it does provide software demos.

Additionally, Cin7 offers 24/7 customer support via phone, email, and live chat, whereas Stitch Labs provides support during business hours. Businesses should consider their specific needs and budget constraints when evaluating these pricing plans.

Integrations Offered by Cin7 vs. Stitch Labs

Both Cin7 and Stitch Labs offer integrations with several popular sales channels, including Amazon, eBay, and Shopify. However, there are notable differences:

  • Cin7: Extends integrations to a broader range of e-commerce platforms such as Magento and BigCommerce, providing more flexibility for diverse business needs.
  • Stitch Labs: Offers seamless integration with Square's suite of products, creating an all-in-one solution for managing inventory, orders, and payments.

Customer Support Comparison: Cin7 vs. Stitch Labs

Customer support is essential for resolving issues and ensuring smooth operations:

  • Cin7: Provides 24/7 customer support via phone, email, and live chat. Additionally, larger businesses have access to dedicated account managers and a comprehensive self-service knowledge base.
  • Stitch Labs: Offers customer support during business hours through email and phone. While effective, it lacks the 24/7 availability and dedicated account managers that Cin7 provides.

User Interface Comparison: Cin7 vs. Stitch Labs

An intuitive user interface enhances user experience and efficiency:

  • Cin7: Features a customizable dashboard that allows users to create their own workflows and shortcuts, tailored to their specific needs.
  • Stitch Labs: Offers a clean and simple interface that is easy to navigate, suitable for businesses of all sizes.

Security Features Comparison: Cin7 vs. Stitch Labs

Security is paramount in inventory management software:

  • Cin7: Implements SSL encryption, multi-factor authentication, and IP restrictions to prevent unauthorized access.
  • Stitch Labs: Provides SSL encryption, multi-factor authentication, and PCI compliance for secure payment processing.

Pros and Cons of Using Cin7 for Inventory Management

Pros:

  • Comprehensive suite of features
  • Scalability for businesses of all sizes
  • Advanced reporting and analytics
  • Customizable dashboard

Cons:

  • Pricing can be expensive for larger businesses
  • Steep learning curve for new users

Pros and Cons of Using Stitch Labs for Inventory Management

Pros:

  • Seamless integration with Square's suite of products
  • Flat-rate pricing
  • Robust reporting capabilities

Cons:

  • Fewer features and integrations compared to Cin7
  • Limited customer support hours

Case Studies: Companies Successfully Using Cin7

Several companies have benefited from implementing Cin7:

  • Klipsch: Experienced a 30% increase in order volume and a 35% reduction in stockouts after adopting Cin7.
  • Sea to Summit: Reported accurate inventory counts, streamlined order processing, and increased sales post-implementation.

Case Studies: Companies Successfully Using Stitch Labs (Now Part of Square)

Businesses leveraging Stitch Labs have seen significant improvements:

  • The Grommet: Achieved a 30% reduction in fulfillment time and a 20% increase in order volume.
  • The Hundreds: Noted a 70% reduction in inventory inaccuracies and a 10% decrease in operational expenses.

Choosing Between Cin7 and Stitch Labs for Your Business

For Small Businesses

Both Cin7 and Stitch Labs are viable options for small businesses. Cin7's modular pricing can be more cost-effective, allowing businesses to select only the necessary features. On the other hand, Stitch Labs' seamless integration with Square provides an all-in-one solution for managing inventory, orders, and payments, which can simplify operations for small businesses.

For Large Businesses

Larger businesses may find Cin7 more suitable due to its scalability and extensive feature set. The broader range of integrations and advanced reporting capabilities support complex inventory management needs. However, businesses heavily reliant on e-commerce sales channels might prefer Stitch Labs for its robust integration with Square's ecosystem.

Key Features Offered by Both Software: A Comparative Analysis

Both Cin7 and Stitch Labs provide essential inventory management features:

  • POS Integration
  • B2B E-commerce
  • Order Management

Additional features include:

  • Cin7: Warehouse management, advanced reporting, and extensive e-commerce platform integrations.
  • Stitch Labs: Seamless integration with Square's products, providing a unified solution for inventory, orders, and payments.

Is Square's Acquisition of Stitch Labs a Game Changer? A Review

Square's acquisition of Stitch Labs has significantly enhanced its inventory management capabilities. By integrating Stitch Labs with Square's suite of products, businesses now have access to a unified system for managing inventory, orders, and payments across multiple sales channels. This consolidation simplifies operations for businesses that rely heavily on e-commerce, making the acquisition a notable advancement in inventory management solutions.

Comparison of Reporting Capabilities between Cin7 and Stitch Labs

Effective reporting is crucial for informed decision-making:

  • Cin7: Offers advanced reporting capabilities, including custom report creation and sales forecasting, providing deeper insights into inventory performance.
  • Stitch Labs: Provides standard reporting functionalities that meet basic inventory management needs.

Conclusion

Cin7 and Stitch Labs (now part of Square) are both robust inventory management solutions, each with its strengths. Cin7 offers a comprehensive feature set, scalability, and advanced reporting, making it ideal for businesses with complex inventory needs. In contrast, Stitch Labs excels with its seamless integration with Square, flat-rate pricing, and user-friendly interface, suitable for businesses seeking an all-in-one solution. Carefully evaluating your business's specific needs and budget will help you choose the best software to streamline operations, optimize inventory performance, and drive sales growth.

Additional Resources

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelors Degree in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.
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