Claims Management

Turn Claims into Gains.

Accelerate, automate, and take control of parcel loss+damage claims across all major carriers. Recover millions in lost parcel revenue effortlessly.

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The Only Unified Claims Tool Guaranteed to Recover Every Dollar.

ShipScience revolutionizes how businesses handle your loss and damaged claims. Our platform automates things like claims for shipments without a proof of delivery, carrier-identified loss or damage, payment document attachment. Back that with an easy-to-use, consolidated reporting, ensuring you recover what’s rightfully yours - minus the hassle.

Maximize Recovery

Automatically identify and claim every eligible shipment, boosting recovery.

Streamline Claiming

Reduce time-to-claim by 90% and automate tedious claims-related tasks.

Gain Complete Visibility

Keep track of every claim with clear, actionable insights at your fingertips, all the way through to finance reconciliation.

WHAT’S INCLUDED

Recover More, Work Less.

Automate Your Claims

Automate the process of locating shipments without proof of delivery and shipments that carriers identify as lost or damaged. Once identified, either review or fully automate the claims filing process across all carriers.

Use ShipScience's unified SimpleClaims UX to submit claims manually, or upload claims via SFTP or use the ShipScience API to automate claims initiation.

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Less Claims Followup

Say goodbye to checking the carrier's websites or emailing reps relentlessly for claims updates. Automate your claims process from submission to payment with ShipScience.

ShipScience knows exactly what documentation is required by the carriers to ensure a successful outcome.

Automatically generate payment documents and all other essential documentation required by carriers to qualify for claims payments, effortlessly.

Speed up your claims process and reduce manual errors.

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Insightful Reporting

Empower your strategic decision-making with consolidated, customizable reports that provide deep insights into your claims and actions needed to improve results.

Our reporting tools allow you to tailor data presentation to your specific needs, offering clear visibility into performance metrics, cost savings opportunities, and operational efficiencies.

Utilize these insights to make informed decisions that propel your business forward.

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Beyond Automation

Personalized Support Every Step of the Way.

1. Connect your Carrier Data

One-click connections to major parcel carriers allows you to stream your claims data and populate a unified operations overview, with our team ready to assist.

2. Set your Claims Rules

Enhanced by our team's expertise, set your claims rules to automate as much of your claims process as possible, ensuring thoroughness and accuracy.

3. Level-up Claims Success

ShipScience goes beyond the software. Our Claims Experts will help reduce your claims workload and maximize your success rates with the carriers based on our experience and best practices.

4. Easily Reconcile Payouts

All carrier payments are consolidated and recorded in the Carrier Payments area, including necessary details like amount, Check/EFT payment types, check numbers and payment dates.

“The ShipScience team has been a significant asset to Soundproof Cow. The innovative technology and user-friendly portal have been integral to monitoring our shipping charges. Their customer support and diligent auditing processes have yielded significant savings. Working with a team that truly cares about developing new solutions and improving the client experience is refreshing.”

Drew McLaughlin, Product Manager

Revolutionize your parcel shipping strategy.

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