DEAR Inventory vs Cin7

May 8, 2023
by Anthony Robinson
DEAR Inventory vs Cin7

DEAR Inventory vs Cin7

In the world of ecommerce, inventory management is a crucial aspect of any business. With so many options available, choosing the right inventory management tool for your business needs can be challenging. Two popular options to consider are DEAR Inventory and Cin7. In this article, we take a deep dive into both tools and compare them based on their key features, pricing, ease of use, customer support, integrations, and more. This comparison will help you make an informed decision about which tool is best for your business.

What Is DEAR Inventory?

DEAR Inventory is a cloud-based inventory management software that provides complete control and visibility over your inventory, sales, and purchase orders. The software offers a range of features to help ecommerce businesses manage their inventory and streamline their operations, including inventory tracking, order management, and accounting integration.

One of the key benefits of DEAR Inventory is its ability to integrate with a variety of other software systems. This means that businesses can easily connect DEAR Inventory with their existing accounting, ecommerce, and shipping software, creating a seamless workflow that saves time and reduces errors.

In addition to its inventory management features, DEAR Inventory also offers powerful reporting and analytics tools. These tools allow businesses to track key metrics such as sales trends, inventory turnover, and profit margins, providing the insights needed to make informed decisions about their operations.

What Is Cin7?

Cin7 is an all-in-one cloud-based inventory management solution that helps businesses optimize their inventory across all sales channels and locations. The tool enables businesses to manage their inventory, orders, and production workflows from a single platform. Cin7's features include inventory management, order management, and real-time reporting.

One of the key benefits of using Cin7 is its ability to integrate with a wide range of other business tools and software. This allows businesses to connect Cin7 to their existing systems, such as accounting software, e-commerce platforms, and shipping providers, creating a seamless and efficient workflow.

In addition to its inventory management capabilities, Cin7 offers advanced features such as demand forecasting, automated replenishment, and multi-warehouse management. These features help businesses stay ahead of demand, reduce stockouts, and optimize their inventory levels for maximum profitability.

Key Features of DEAR Inventory

DEAR Inventory is a robust inventory management tool that offers a range of features to streamline your business processes. Some of its key features include:

  • Inventory tracking and management
  • Sales and purchase order management
  • Accounting integration with tools such as Xero and QuickBooks
  • Real-time inventory updates and low stock alerts
  • Multi-location inventory management
  • Batch and expiry date tracking

In addition to these features, DEAR Inventory offers a mobile app that allows you to manage your inventory on the go. The app is available for both iOS and Android devices, providing real-time access to your inventory data. This allows you to make informed decisions no matter where you are. With the DEAR Inventory mobile app, you can easily view and update inventory levels, create and manage purchase orders, and track sales orders from your smartphone or tablet.

Key Features of Cin7

Cin7 is an all-in-one inventory management solution that offers a range of features to help businesses manage their inventory across all sales channels and locations. Some of its key features include:

  • Inventory management across all locations and sales channels
  • Order management and fulfillment
  • Advanced shipping and logistics management
  • Real-time reporting and analytics
  • B2B ordering and EDI compliance
  • Production workflow management

Cin7 also offers a user-friendly interface that makes it easy for businesses to manage their inventory and orders. The software is highly customizable, allowing businesses to tailor it to their specific needs and workflows. Additionally, Cin7 integrates with a wide range of other software, including accounting and e-commerce platforms, making it a versatile solution for businesses of all sizes.

Comparison of DEAR Inventory and Cin7

Let's compare some of the key features of both tools to see how they stack up against each other.

Feature DEAR Inventory Cin7
Inventory Management
Order Management
Accounting Integration
Real-time Inventory Updates
Low Stock Alerts
Multi-location Inventory Management
Batch and Expiry Date Tracking
Shipping and Logistics Management
Real-time Reporting and Analytics
B2B Ordering and EDI Compliance
Production Workflow Management

DEAR Inventory offers a mobile app for both iOS and Android devices, allowing users to manage their inventory and orders on the go. This feature is not currently available with Cin7.

Pricing for DEAR Inventory and Cin7

DEAR Inventory offers a variety of pricing plans starting at $249 per month for up to 2 users. The pricing scales up based on the number of users and additional features. Cin7 offers pricing plans starting at $299 per month for up to 2 users. Like DEAR, the pricing scales up based on the number of users and additional features. Both tools offer a free trial, allowing you to test them out before committing.

When choosing between DEAR Inventory and Cin7, consider the specific needs of your business. DEAR Inventory is known for its robust inventory management features, while Cin7 offers a more comprehensive solution that includes inventory management, point of sale, and e-commerce capabilities.

In addition to pricing and features, consider the level of support and training offered by each tool. DEAR Inventory provides a knowledge base, video tutorials, and email support, while Cin7 offers 24/7 phone and email support, as well as personalized training sessions.

Ease of Use for DEAR Inventory and Cin7

While both DEAR Inventory and Cin7 offer a range of features to help manage your inventory, they differ in terms of ease of use. Some users may find DEAR Inventory's interface to be more complex and less intuitive, while others may prefer its feature-rich platform. On the other hand, Cin7 has a more user-friendly interface with an intuitive layout that makes it easier to navigate.

It's important to note that while Cin7 may have a more user-friendly interface, it may not offer the same level of customization and advanced features as DEAR Inventory. Therefore, consider your specific business needs and preferences when choosing between the two inventory management systems.

Customer Support for DEAR Inventory and Cin7

Both DEAR Inventory and Cin7 offer customer support, but the level of support can vary. DEAR Inventory provides 24/7 live chat and email support, while Cin7 offers 24/7 live chat and phone support. Cin7 also provides access to a dedicated account manager for Professional and Enterprise plan customers.

Both DEAR Inventory and Cin7 have extensive knowledge bases and online resources available to their customers. DEAR Inventory's knowledge base includes articles, videos, and webinars, while Cin7's online resources include a user guide, FAQs, and a community forum where users can ask and answer questions.

In addition to customer support and online resources, both DEAR Inventory and Cin7 offer training and implementation services to help their customers get started and maximize their software usage. DEAR Inventory offers a range of training options, including online courses, on-site training, and custom training packages, while Cin7 provides a dedicated implementation team to guide customers through the setup process and offer ongoing support.

Integrations with Other Tools for DEAR Inventory and Cin7

Both DEAR Inventory and Cin7 offer integrations with other tools, but the number and types of integrations can vary. DEAR Inventory integrates with popular accounting software such as Xero and QuickBooks, as well as other ecommerce platforms like Shopify and WooCommerce. Cin7 integrates with a range of ecommerce platforms, accounting software, and shipping and logistics providers.

Additionally, both DEAR Inventory and Cin7 offer integrations with popular Customer Relationship Management (CRM) software such as Salesforce and HubSpot. These integrations allow for seamless communication between sales, inventory, and customer data, providing a more comprehensive view of the customer journey and improving overall business efficiency.

Pros and Cons of Using DEAR Inventory

Pros:

  • Advanced inventory management features
  • Integrations with accounting software
  • Real-time inventory updates and low stock alerts
  • Batch and expiry date tracking

Cons:

  • Complex interface
  • May require some training to use effectively
  • Less user-friendly than some other tools

Pros and Cons of Using Cin7

Pros:

  • All-in-one inventory management solution
  • User-friendly interface
  • Real-time reporting and analytics
  • B2B ordering and EDI compliance

Cons:

  • Higher pricing plans
  • May not offer as many advanced inventory management features as some other tools

Who Should Use DEAR Inventory?

DEAR Inventory is ideal for ecommerce businesses that need advanced inventory management features and have complex workflows. It is also suitable for businesses that need to integrate with accounting software such as Xero or QuickBooks.

Who Should Use Cin7?

Cin7 is ideal for ecommerce businesses that need an all-in-one inventory management solution that is user-friendly and provides real-time reporting and analytics. It is also suitable for businesses that require B2B ordering and EDI compliance.

Final Verdict: Which Tool Is Best for Your Business?

Both DEAR Inventory and Cin7 are excellent inventory management tools that offer a range of features to help ecommerce businesses manage their inventory and streamline their operations. The choice between the two ultimately comes down to your business needs.

If you need advanced inventory management features and accounting software integration, DEAR Inventory may be the right choice for you. If you need an all-in-one solution with a user-friendly interface, real-time reporting, and B2B ordering and EDI compliance, Cin7 may be the better choice.

Remember, both tools offer a free trial, so you can test them out and see which one suits your business needs best before making a final decision.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelors Degree in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.
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