DEAR Inventory vs Fishbowl Inventory

May 8, 2023
by Anthony Robinson
DEAR Inventory vs Fishbowl Inventory

DEAR Inventory vs Fishbowl Inventory

If you're managing inventory for your business, you've likely come across the two popular inventory management systems, DEAR Inventory and Fishbowl Inventory. Choosing the right system can make all the difference in improving your operations and growing your business. In this article, we'll explore the features, benefits, pricing, user reviews, integration options, customer support, pros and cons, and final verdict of both systems, enabling you to make an informed decision for your business needs.

Introduction to Inventory Management Systems

Inventory management is a critical process for businesses to maintain proper stock levels, track inventory movements, manage orders, and maximize profitability. Companies that do not manage inventory effectively may face stockouts, overstocked inventory, delayed orders, reduced revenue, and lost customers. Fortunately, inventory management systems help businesses automate and streamline their inventory management processes, providing real-time visibility and control over their inventory operations.

Overview of DEAR Inventory and Fishbowl Inventory

DEAR Inventory and Fishbowl Inventory are cloud-based inventory management systems offering a wide array of features and functionalities to businesses of all sizes and industries. DEAR Inventory was founded in 2012 in Sydney, Australia, and has since gained a global presence. Fishbowl Inventory was founded in 2001 in Orem, Utah, and has become one of the leading inventory software solutions for QuickBooks users. While both systems are designed to help businesses manage their inventory operations, they have distinct differences that can influence your choice.

One key difference between DEAR Inventory and Fishbowl Inventory is their pricing models. DEAR Inventory offers a subscription-based pricing model, where users pay a monthly fee based on the number of users and features they need. Fishbowl Inventory, on the other hand, offers a perpetual license pricing model, where users pay a one-time fee for the software and can use it indefinitely. This can be a significant factor for businesses with different budget constraints and preferences.

Features and Benefits of DEAR Inventory

DEAR Inventory offers a comprehensive suite of features and benefits tailored to the needs of small and medium-sized businesses. The system integrates with a range of popular business tools, such as Xero, QuickBooks Online, Shopify, WooCommerce, Amazon, and eBay, among others. Some of the key features of DEAR Inventory include:

  • Multi-warehouse management
  • Inventory tracking and reporting
  • Order management and processing
  • Manufacturing and assembly management
  • Dropshipping support
  • Built-in CRM
  • Barcode scanning
  • Automated purchase ordering

DEAR Inventory's benefits include:

  • Intuitive and easy-to-use interface
  • Flexible and customizable to suit different business needs
  • Real-time inventory data and insights
  • Automated workflows and processes
  • Powerful integrations with other business tools

In addition to the above features and benefits, DEAR Inventory offers exceptional customer support. Their support team is available 24/7 to assist with any questions or issues that may arise. They also provide extensive documentation and training resources to help users get the most out of the system. With DEAR Inventory, businesses can have peace of mind knowing they have access to reliable and responsive support.

Features and Benefits of Fishbowl Inventory

Fishbowl Inventory is a robust inventory management system that offers a plethora of features and functionalities to businesses of all sizes. The system specializes in providing inventory solutions for QuickBooks users, making it easy for businesses to manage their inventory operations from within QuickBooks. Some of the key features of Fishbowl Inventory include:

  • Multi-location inventory management
  • Order management and processing
  • Manufacturing and assembly management
  • Warehouse management and tracking
  • Shipping and receiving management
  • Barcode scanning
  • Real-time inventory data
  • Customizable reports and dashboards

Fishbowl Inventory's benefits include:

  • Seamless integration with QuickBooks
  • Catered to the needs of different industries
  • Real-time tracking of inventory levels and movements
  • Advanced reporting and analytics
  • User-friendly interface

In addition to the features and benefits mentioned above, Fishbowl Inventory also offers:

  • Lot and serial number tracking
  • Inventory forecasting and planning
  • Mobile inventory management
  • Integration with popular e-commerce platforms
  • Automated purchasing and replenishment
  • Multi-currency support
  • Customizable user permissions and access levels

Furthermore, Fishbowl Inventory provides excellent customer support and training resources to ensure businesses can fully utilize the system's capabilities. The company offers online training courses, webinars, and a knowledge base with helpful articles and tutorials.

Overall, Fishbowl Inventory is a comprehensive inventory management solution that can help businesses streamline their operations, reduce costs, and improve efficiency.

Comparison of DEAR Inventory and Fishbowl Inventory

When comparing DEAR Inventory and Fishbowl Inventory, some key differences to consider include:

  • Deployment: DEAR Inventory is cloud-based, allowing access from anywhere with an internet connection. Fishbowl Inventory is on-premise software, requiring installation on local servers.
  • Integrations: DEAR Inventory has a more extensive integration library, while Fishbowl Inventory focuses mainly on QuickBooks and other add-ons.
  • Feature Set: DEAR Inventory offers a wider range of features, including CRM and dropshipping support, whereas Fishbowl Inventory has more advanced warehouse management capabilities and emphasizes manufacturing.
  • Interface: DEAR Inventory boasts a more intuitive and modern interface, while Fishbowl Inventory has a steeper learning curve but offers more customization options.

Another important difference is the pricing structure. DEAR Inventory offers a subscription-based pricing model, with monthly fees based on the number of users and required features. In contrast, Fishbowl Inventory uses a perpetual licensing model, where users pay a one-time fee for the software and additional costs for upgrades and support.

Additionally, DEAR Inventory provides a mobile app for both iOS and Android devices, enabling inventory management on-the-go. Fishbowl Inventory does not offer a dedicated mobile app but includes a mobile-responsive web interface accessible from any device with an internet connection.

Pricing Plans for DEAR Inventory and Fishbowl Inventory

The pricing models for DEAR Inventory and Fishbowl Inventory differ slightly:

  • DEAR Inventory:
    • Starter: $249 per month for up to two users and 1,000 transactions per month.
    • Business: $599 per month for up to five users and 5,000 transactions per month.
    • Pro: $1,499 per month for up to 20 users and unlimited transactions per month.
  • Fishbowl Inventory:
    • Fishbowl Manufacturing: $4,395 for a perpetual license, allowing unlimited users and inventory items.
    • Fishbowl Warehouse: $4,395 for a perpetual license, supporting one user and up to 10 concurrent users.
    • Fishbowl Go: $999 per user for mobile inventory tracking.

Both DEAR Inventory and Fishbowl Inventory offer additional features and add-ons to enhance their software's functionality. DEAR Inventory provides integrations with popular e-commerce platforms such as Shopify and WooCommerce, as well as accounting software like Xero and QuickBooks. Fishbowl Inventory offers add-ons for advanced manufacturing and barcoding capabilities, as well as integrations with shipping carriers like UPS and FedEx. It is recommended to carefully consider these additional features when selecting a pricing plan that best suits your business needs.

User Reviews and Feedback for DEAR Inventory and Fishbowl Inventory

User reviews and feedback are essential when evaluating inventory management systems. According to G2 Crowd, a popular software review site, DEAR Inventory has a rating of 4.5 out of 5 stars based on 91 reviews. Users praise the system's ease of use, advanced features, and excellent customer support. Fishbowl Inventory holds a rating of 4.0 out of 5 stars based on 91 reviews. Users appreciate the software's integration with QuickBooks and robust inventory management capabilities.

However, some users have reported issues with DEAR Inventory's mobile app, citing slow loading times and limited functionality. Conversely, Fishbowl Inventory has been criticized for its steep learning curve and complex setup process.

Despite these criticisms, both DEAR Inventory and Fishbowl Inventory have a loyal user base and are considered reliable inventory management solutions. Ultimately, the choice between the two depends on the specific needs and preferences of the user.

Integration with Other Business Tools - DEAR Inventory vs Fishbowl Inventory

Both DEAR Inventory and Fishbowl Inventory offer integrations with other business tools to enhance your inventory management processes. DEAR Inventory integrates with more than 40 popular applications, including Xero, QuickBooks Online, Shopify, WooCommerce, Amazon, and eBay, among others. Fishbowl Inventory provides a range of add-ons and integrations with leading software solutions, including QuickBooks, Salesforce, Magento, and ShipStation.

Customer Support and Training for DEAR Inventory vs Fishbowl Inventory

Customer support and training are crucial for successfully implementing inventory management software. DEAR Inventory offers comprehensive help center resources, email and phone support, as well as training webinars and video tutorials. Fishbowl Inventory provides phone and email support, along with in-person training and online webinars. Both companies offer extensive documentation and tutorials to assist users.

Pros and Cons of Choosing DEAR or Fishbowl for Your Business

Here are some of the pros and cons of choosing DEAR Inventory or Fishbowl Inventory for your inventory management needs.

Pros of DEAR Inventory:

  • Cloud-based and accessible from anywhere with an internet connection
  • Integrates with a wide range of other business tools
  • User-friendly and intuitive interface
  • Comprehensive features for small and medium-sized businesses

Cons of DEAR Inventory:

  • May not cater to the advanced inventory needs of some industries (such as food and beverage or automotive)
  • Higher cost compared to some other inventory management systems

Pros of Fishbowl Inventory:

  • Specializes in providing inventory management solutions for QuickBooks users
  • Robust features for manufacturing and warehouse management
  • Scalable for businesses of all sizes
  • Customizable reports and dashboards

Cons of Fishbowl Inventory:

  • On-premise software requires installation on local servers
  • Steep learning curve to effectively use the tool
  • Modifications often require technical assistance

Final Verdict - Which is Better for Your Business?

Choosing between DEAR Inventory and Fishbowl Inventory depends on your business needs and priorities. If you are looking for a cloud-based system with extensive integrations and an intuitive design that caters to small and medium-sized businesses, DEAR Inventory is an excellent choice. On the other hand, if you are a QuickBooks user and need a robust inventory management solution with a focus on manufacturing and warehouse management capabilities, Fishbowl Inventory may better serve your needs.

Conclusion - Make the Right Choice for Your Business Needs

Whether you choose DEAR Inventory or Fishbowl Inventory, both systems offer top-of-the-line inventory management capabilities to help you streamline your inventory operations and boost your efficiency, productivity, and profitability. Evaluate your business needs, compare features, explore pricing and customer support options, and consider user reviews and feedback before making your final decision. With the right inventory management system, you can take control of your inventory and grow your business with ease.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelors Degree in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.
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