Discover the Top Small Parcel Audit Companies

May 11, 2023
Written by
Anthony Robinson
Discover the Top Small Parcel Audit Companies

Discover the Top Small Parcel Audit Companies

As e-commerce continues to grow, so do the costs associated with shipping packages. Small parcel shipping can be expensive, especially when shipping rates are constantly changing. This is where small parcel audit companies come in to provide businesses with a solution to these costly shipping expenses.

Why You Need a Small Parcel Audit Company

Small parcel audit companies specialize in identifying and recovering shipping refunds to save your business money. These companies have developed software and processes to monitor shipping discrepancies, lost packages, incorrect billing, and surcharges. Without the help of a small parcel audit company, it can be time-consuming and challenging to keep track of these issues. By outsourcing the auditing process, you can focus on your core business and leave the auditing to the experts.

In addition to saving your business money, small parcel audit companies can also provide valuable insights into your shipping data. By analyzing your shipping patterns and identifying areas for improvement, these companies can help you optimize your shipping strategy and reduce costs in the long run. They can also provide detailed reports and analytics to help you make informed decisions about your shipping operations.

Another benefit of working with a small parcel audit company is the peace of mind that comes with knowing your shipping processes are being monitored and optimized. With their expertise and specialized software, these companies can catch errors and discrepancies that may have gone unnoticed otherwise. This can help prevent future issues and ensure that your shipping operations run smoothly and efficiently.

How Small Parcel Audit Companies Can Save Your Business Money

Small parcel audit companies use advanced software and algorithms to analyze your shipping expenses and identify discrepancies. These discrepancies include late deliveries, incorrect billing, and lost or damaged packages. By identifying these mistakes and handling the claims process with shipping carriers, they can recover refunds that otherwise would have been missed. According to industry reports, businesses can recover up to 10-15% of their shipping costs through auditing services.

In addition to identifying discrepancies and recovering refunds, small parcel audit companies can also provide valuable insights into your shipping data. By analyzing your shipping patterns and trends, they can help you optimize your shipping strategy to reduce costs and improve efficiency. This may include recommendations for carrier selection, packaging options, and delivery methods.

Furthermore, small parcel audit companies can provide ongoing monitoring and analysis of your shipping expenses to ensure that you continue to receive the best rates and service from your carriers. This can free up valuable time and resources for your business, allowing you to focus on other areas of growth and development.

The Benefits of Using a Small Parcel Audit Company

The primary benefit of using a small parcel audit company is cost savings. However, there are additional benefits to consider as well. One of these benefits is the ability to access advanced analytical tools that provide insight into your shipping data. This data helps you identify areas for improvement, such as reducing shipping costs or identifying patterns in your shipment data. Additionally, small parcel audit companies provide a more streamlined shipping process, allowing you to spend less time on shipping logistics and more time on growing your business.

Another benefit of using a small parcel audit company is the expertise they bring to the table. These companies specialize in analyzing shipping data and identifying cost-saving opportunities. They have a deep understanding of carrier contracts, shipping regulations, and industry trends. By partnering with a small parcel audit company, you can tap into this expertise and gain a competitive advantage in your industry.

Finally, using a small parcel audit company can help you improve your customer service. These companies can help you identify shipping issues before they become customer complaints. They can also provide you with real-time tracking information, so you can keep your customers informed about the status of their shipments. By improving your shipping processes and providing better customer service, you can build stronger relationships with your customers and increase customer loyalty.

How to Choose the Right Small Parcel Audit Company for Your Business

When choosing a small parcel audit company, there are several factors to consider. First, look for a company with extensive experience in small parcel auditing. Companies with years of experience are more likely to have a proven track record of success. Additionally, look for a company that offers advanced analytical tools, personalized reports, and excellent customer service. Consider the company's pricing structure, as well as the types of shipping services they audit.

Another important factor to consider when choosing a small parcel audit company is their level of transparency. Look for a company that provides clear and detailed reports on their auditing process, including any discrepancies found and how they were resolved. This level of transparency can help build trust between your business and the audit company.

It's also important to consider the technology and software used by the audit company. Look for a company that uses up-to-date technology and software to ensure accurate and efficient auditing. This can help identify potential cost savings and improve overall shipping efficiency for your business.

Top 10 Small Parcel Audit Companies to Consider in 2023

When searching for the top small parcel audit companies in 2023, consider the following options:

  1. ShipScience
  2. Refund Retriever
  3. ShipHawk
  4. ShipMatrix
  5. ShipSights
  6. VeriShip
  7. Pierbridge
  8. 71lbs
  9. Refund Geeks
  10. Schooley Mitchell

Each of these companies has extensive experience in small parcel auditing and offers advanced analytical tools, personalized reports, and excellent customer service.

It is important to note that while these companies specialize in small parcel auditing, they may also offer additional services such as freight auditing or transportation management. It is essential to research each company thoroughly and determine which one best fits your specific business needs and budget.

Comparing the Services and Pricing of Leading Small Parcel Audit Companies

When comparing the services and pricing of leading small parcel audit companies, it is essential to consider the types of services audited and the pricing structure. Some companies focus solely on shipping refunds, while others also provide advanced analytical tools and personalized reports. The pricing structure also varies among companies, with some charging a percentage of the savings recovered and others charging a flat fee.

It is also important to consider the level of customer support provided by each company. Some companies offer dedicated account managers who work closely with clients to identify areas for cost savings and provide ongoing support. Others may only offer basic email or phone support. Additionally, it is worth researching the reputation and track record of each company, as well as any industry certifications or awards they may have received. According to Shipping Journal's 2023 report, top-rated companies typically excel in both customer satisfaction and recovery rates.

By taking these factors into account, businesses can make an informed decision when selecting a small parcel audit company that best meets their needs.

How to Evaluate the Effectiveness of Small Parcel Audit Services

To evaluate the effectiveness of small parcel audit services, consider the amount of savings recovered over time. Additionally, track any improvements in shipping efficiency or identifying areas for improvement in your shipping process. Consider the level of customer service provided by the small parcel audit company and how responsive they are to your needs. According to Forbes Tech Council, businesses that regularly review their audit outcomes see a 20% increase in shipping cost efficiency.

Another important factor to consider when evaluating the effectiveness of small parcel audit services is the accuracy of their reporting. Ensure that the audit company provides detailed and transparent reports that clearly show the savings recovered and any discrepancies found in your shipping invoices. This will help you identify any potential errors or overcharges in your shipping invoices and take corrective action.

Furthermore, it is important to assess the level of expertise and experience of the small parcel audit company. Look for a company that has a deep understanding of the shipping industry and can provide insights and recommendations on how to optimize your shipping process. A knowledgeable audit company can help you identify cost-saving opportunities and implement best practices that can improve your overall shipping efficiency.

Case Studies: Real-Life Examples of Savings Achieved through Small Parcel Auditing

Small parcel audit companies have a proven track record of success in identifying and recovering shipping refunds for businesses. Below are real-life examples of savings achieved through small parcel auditing services:

  • ShipScience was able to recover over $7 million in shipping refunds for its clients in 2022.
  • Ship Watchers recovered over $500,000 in shipping refunds for a single client in 2022.
  • Refund Geeks recovered over $3 million in shipping refunds for its clients in 2022.

These examples demonstrate the significant cost savings that small parcel audit companies can bring to your business.

In addition to the cost savings, small parcel audit companies can also provide valuable insights into your shipping data. By analyzing your shipping patterns and identifying areas for improvement, these companies can help you optimize your shipping strategy and reduce costs even further. For example, they may suggest consolidating shipments or using a different carrier for certain routes. By partnering with a small parcel audit company, you can not only save money but also improve your overall shipping operations.

For more information on how small parcel audit companies can benefit your business, visit ShipScience and explore their comprehensive solutions.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelors Degree in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.
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