Easyship vs ShipWorks
In the world of eCommerce, shipping is a crucial aspect that can make or break a business. To streamline the shipping process, many online merchants opt for shipping software solutions like Easyship and ShipWorks. These platforms offer a range of features that make it easier for businesses to manage their shipping needs efficiently. In this article, we will compare Easyship and ShipWorks to help you decide which platform is better suited for your business.
What are Easyship and ShipWorks?
Easyship and ShipWorks are two of the most popular shipping software solutions available today. They both offer tools and features designed to help businesses streamline their shipping processes and make them more efficient. While their core functionalities may be similar, they do have some differences that set them apart from each other.
One of the main differences between Easyship and ShipWorks is their pricing model. Easyship offers a pay-as-you-go model, where businesses only pay for the shipments they make. On the other hand, ShipWorks charges a monthly subscription fee, which may be more cost-effective for businesses that make a high volume of shipments. Additionally, Easyship offers a wider range of international shipping options, while ShipWorks is more focused on domestic shipping within the United States.
Features of Easyship
Easyship offers a range of features designed to make shipping easier for businesses. Some of its key features include:
- Automatic import of orders from popular eCommerce platforms like Shopify, WooCommerce, and Magento
- Access to over 250+ shipping carriers and solutions, including USPS, FedEx, and DHL
- Real-time shipping rate comparison between carriers
- Ability to print shipping labels and customs documents
- Automated tracking updates for customers
In addition to these features, Easyship also provides businesses with a dashboard that allows them to track their shipping expenses and optimize their shipping strategies. The dashboard provides insights into shipping costs, delivery times, and carrier performance, allowing businesses to make data-driven decisions and save money on shipping. Easyship also offers a dedicated account manager for businesses that need personalized support and guidance with their shipping needs.
Features of ShipWorks
ShipWorks offers a range of features designed to make shipping easier for businesses. Some of its key features include:
- Automatic import of orders from popular eCommerce platforms like Shopify, eBay, and Etsy
- Access to over 60+ shipping carriers and solutions, including USPS, FedEx, and UPS
- Real-time shipping rate comparison between carriers
- Ability to print shipping labels and customs documents
- Automated tracking updates for customers
In addition to the above features, ShipWorks also offers a powerful reporting tool that allows businesses to track their shipping expenses and identify areas for cost savings. The reporting tool provides detailed insights into shipping costs by carrier, shipping method, and destination, enabling businesses to make informed decisions about their shipping strategy.
Another key feature of ShipWorks is its integration with popular accounting software like QuickBooks and Xero. This integration streamlines the shipping and accounting process, allowing businesses to easily track shipping expenses and reconcile their accounts.
Pricing Comparison of Easyship and ShipWorks
Pricing is an essential factor that businesses consider when choosing shipping software solutions. Let's take a look at how Easyship and ShipWorks price their services:
- Easyship: Easyship offers a free plan with basic features and a pay-as-you-go pricing model for businesses looking for more advanced features. The prices range between $0.05 to $5.00 per shipment, depending on the shipment weight, distance, and carrier.
- ShipWorks: ShipWorks offers a subscription-based pricing model starting from $25 per month for a single user. The price increases based on the number of users and features required.
It's important to note that both Easyship and ShipWorks offer discounts for high-volume shippers. Easyship provides volume discounts for businesses that ship more than 500 packages per month, while ShipWorks offers discounts for businesses that ship more than 1,000 packages per month. Additionally, both companies offer integrations with popular e-commerce platforms such as Shopify, WooCommerce, and Magento, making it easier for businesses to manage their shipping and order fulfillment processes.
Pros and Cons of Easyship
Pros:
- Easy-to-use interface
- Access to a vast network of shippers and carriers
- Excellent customer support
Cons:
- Pay-as-you-go pricing model may not suit businesses shipping in large quantities
- Some users have reported glitches in the shipping label printing process
One additional benefit of using Easyship is their integration with various e-commerce platforms such as Shopify, WooCommerce, and Magento. This allows businesses to easily manage their shipping and fulfillment processes directly from their online store. Additionally, Easyship offers customizable shipping rules and automation options to streamline the shipping process even further.
Pros and Cons of ShipWorks
Pros:
- Robust desktop app with advanced functionality
- Access to a comprehensive range of shipping carriers
- Excellent customer support
Cons:
- Subscription pricing model may not be suitable for small businesses
- Desktop app may not be ideal for remote teams or those who prefer cloud-based solutions
One additional factor to consider when evaluating ShipWorks is its learning curve. While the desktop app offers advanced functionality, it may take some time for new users to become familiar with all of its features. However, once users become proficient with the software, they can benefit from its time-saving automation and streamlined shipping processes.
Which Platform is Better Suited for Small Businesses?
If you're a small business looking for an affordable, easy-to-use shipping software solution, Easyship might be the better option for you. Its pay-as-you-go pricing model allows businesses to ship as much or as little as they need, without paying for features or services they don't use.
In addition, Easyship offers a wide range of shipping options and carriers, including international shipping, which can be a great advantage for small businesses looking to expand their customer base globally. The platform also provides real-time shipping rates and tracking information, making it easier for businesses to manage their shipments and keep their customers informed about delivery status.
Which Platform is Better Suited for Large Businesses?
If you're a large business with high shipping volumes, ShipWorks may be the better option for you. Its desktop app and wide range of features make it a robust and efficient tool for managing shipping operations at scale.
However, if your business is focused on e-commerce and relies heavily on online sales, ShipStation may be the better choice. Its integration with popular e-commerce platforms such as Shopify, WooCommerce, and Amazon allows for seamless order management and fulfillment.
Additionally, ShipStation offers more flexibility in terms of pricing plans, with options for businesses of all sizes and needs. This makes it a more cost-effective solution for businesses that may not have the same high shipping volumes as larger companies.
Customer Support Comparison between Easyship and ShipWorks
Both Easyship and ShipWorks offer excellent customer support, with various channels available for users to get in touch. Easyship offers a dedicated customer support team available via email, chat, or phone. ShipWorks offers a comprehensive knowledge base, phone support, and email support.
However, there is a difference in the availability of customer support between the two platforms. Easyship's customer support team is available 24/7, while ShipWorks' customer support team is only available during business hours. This means that if you encounter an issue outside of business hours, you may have to wait until the next day to receive assistance from ShipWorks' support team.
Integration Capabilities with Popular eCommerce Platforms like Shopify, WooCommerce, etc.
Both Easyship and ShipWorks offer easy integration with popular eCommerce platforms like Shopify, WooCommerce, and Magento. The integrations allow businesses to automatically import orders, sync inventory, and manage shipping efficiently.
In addition to the popular eCommerce platforms mentioned above, Easyship and ShipWorks also offer integration with other platforms such as BigCommerce, Squarespace, and Etsy. This means that businesses using these platforms can also benefit from the streamlined shipping and order management features offered by Easyship and ShipWorks.
User Interface Comparison between Easyship and ShipWorks
Easyship's user interface is clean, modern, and easy to use, even for beginners. The platform's navigation is intuitive, making it easy for businesses to access the tools and features they need. ShipWorks' desktop app is feature-packed, with a wealth of functionalities available at your fingertips. It may take some technical know-how to navigate the platform and make the most of its features.
One of the standout features of Easyship's user interface is its dashboard, which provides users with a comprehensive overview of their shipping activity. From here, businesses can easily track their shipments, view analytics, and manage their account settings. ShipWorks, on the other hand, offers a more customizable experience, allowing users to tailor the platform to their specific needs and preferences.
Another key difference between the two platforms is their mobile capabilities. Easyship offers a mobile app that allows users to manage their shipments on-the-go, while ShipWorks is primarily a desktop application. This may be a deciding factor for businesses that require flexibility and mobility in their shipping operations.
Shipping Carrier Options Available on Both Platforms
Both Easyship and ShipWorks offer access to a vast network of shipping carriers, including popular options like USPS, FedEx, and DHL. Easyship offers access to over 250+ worldwide carriers, while ShipWorks offers access to over 60+ shipping carriers and solutions.
In addition to the popular shipping carriers, both platforms also offer access to regional and local carriers. This allows businesses to choose the most cost-effective and efficient shipping option for their specific needs. Easyship offers access to local carriers in over 220 countries and territories, while ShipWorks offers access to regional carriers in the United States.
Furthermore, both platforms provide users with real-time shipping rates and tracking information. This allows businesses to provide their customers with accurate shipping costs and delivery estimates, improving the overall customer experience. Easyship also offers automated customs documentation and compliance, streamlining the international shipping process for businesses.
How to Get Started with Using Easyship or ShipWorks
To get started with Easyship or ShipWorks, businesses need to sign up for an account on their respective websites. Both platforms offer easy onboarding processes, with step-by-step guidance to help users set up their accounts and integrate their eCommerce platforms.
Once businesses have set up their accounts and integrated their eCommerce platforms, they can start using Easyship or ShipWorks to manage their shipping and fulfillment processes. Both platforms offer a range of features, including automated shipping label generation, real-time tracking, and customizable shipping rules. Additionally, businesses can access discounted shipping rates from a variety of carriers, helping them save money on their shipping costs.
Conclusion: Which Platform is the Right Choice for Your Business?
Choosing between Easyship and ShipWorks ultimately comes down to your business's unique needs and requirements. If you're a small business with relatively low shipping volumes, Easyship may be the better option for you with its affordable pay-as-you-go pricing model. If you're a large business with high shipping volumes and complex shipping requirements, ShipWorks may be the better option for you with its advanced desktop app and wide range of features. Regardless of the platform, both Easyship and ShipWorks offer excellent tools and features that can help businesses manage their shipping operations more efficiently.
