FinancialForce ERP vs SAP Business One

Enterprise Resource Planning (ERP) systems are the backbone of modern businesses, digitizing processes, streamlining workflows, and unifying data management. FinancialForce ERP and SAP Business One are two top-rated ERP systems that offer extensive capabilities and features. In this article, we’ll take a comprehensive look at both platforms, comparing and contrasting their functionality, pricing, implementation, customization, integration, user interface, security features, and industry-specific benefits.

Introduction to the two ERP systems

Before diving into the details, let’s review what FinancialForce ERP and SAP Business One are.

FinancialForce ERP is a cloud-based ERP system that is designed for mid-sized businesses. Built on Salesforce, FinancialForce ERP provides an all-in-one solution for finance, accounting, billing, revenue recognition, project management, inventory, and procurement. It is highly customizable and adaptable to specific industry needs, including professional services, non-profit, education, healthcare, and manufacturing.

SAP Business One, on the other hand, is a comprehensive ERP system that caters to both small and mid-sized companies. Available as an on-premise or cloud-based model, SAP Business One provides a complete suite of solutions for financial management, inventory tracking, sales and customer management, production planning, and procurement. It comes with pre-built industry-specific templates that can be customized to fit companies’ unique requirements.

History and background of FinancialForce ERP and SAP Business One

FinancialForce ERP was founded in 2009 by Unit4 and Salesforce, with the mission of delivering a next-generation ERP system that combines the power of cloud computing and CRM. Since then, FinancialForce has established itself as a leading ERP provider, serving more than 1,200 customers worldwide.

SAP Business One, in contrast, has a longer history. It was first introduced in 2002 by the German software corporation SAP. As one of the fastest-growing ERP systems, it has now become a popular choice for small and mid-sized businesses, with over 70,000 customers in 170 countries.

Key features of FinancialForce ERP and SAP Business One

Both FinancialForce ERP and SAP Business One offer extensive suites of solutions that cater to various business operations. Here are the key features of each system:

  • FinancialForce ERP: financial management, accounting, billing, revenue recognition, project management, inventory, supply chain management, procurement, and PSA (professional services automation).
  • SAP Business One: financial management, accounting, inventory management, sales and customer management, production planning, procurement, and service management.

Comparison of pricing models for FinancialForce ERP and SAP Business One

Pricing is always a significant consideration when choosing an ERP system.

FinancialForce ERP pricing is based on subscription models and varies depending on the company size and required functionality. The subscription fees are typically calculated per user per month and start at $450 per user/month. There is no need for additional hardware or software, and all upgrades and customer support are included in the subscription fee.

SAP Business One, on the other hand, offers both perpetual and subscription-based models. The perpetual license includes an upfront payment, annual maintenance fee, and additional charges for updates and support. The subscription model is based on a per-user per month basis and starts at $94 per user/month. Additional costs can be incurred depending on add-on modules and deployment options.

Overall, FinancialForce ERP appears to be more expensive than SAP Business One, but the pricing model for both systems can vary significantly depending on business requirements.

Ease of implementation for FinancialForce ERP and SAP Business One

Another critical consideration when choosing an ERP system is how easy it is to implement. Both FinancialForce ERP and SAP Business One come with different deployment options.

FinancialForce ERP is cloud-based, which means that it is quick and easy to set up and run and requires minimal hardware and IT resources. Additionally, FinancialForce has a unique architecture that allows ERP to perform tasks and data analysis from anywhere, enabling companies to largely streamline the deployment and operation processes.

SAP Business One offers both on-premise and cloud deployment options. The on-premise implementation can be more complex and require more resources to set-up. The cloud deployment of SAP Business One is relatively simple, but data migration, customization, and integrations can take longer.

Both systems offer different deployment models, depending on a company’s requirements. However, the FinancialForce approach is more straightforward with minimal technical involvement, while SAP Business One requires more planning, technical knowledge, and expertise.

Customization options for FinancialForce ERP and SAP Business One

Every business operates differently and has specific requirements, which an ERP system should accommodate. Thus, customization options are essential when choosing the right ERP system.

FinancialForce ERP is highly customizable and easy to modify to accommodate unique business requirements. FinancialForce developers can build customizations and applications using Apex programming language and Apex data loader. FinancialForce AppExchange also offers a wide range of pre-built applications, which are easy to integrate with ERP.

SAP Business One also offers customizable features, but they can take more time to implement. SAP Business One provides a Software Development Kit (SDK), enabling businesses to build customizations with programming language. For advanced customization projects, there is the SAP Business One Studio 2.0, which requires knowledge of C#, Crystal Reports and other technical skills.

FinancialForce ERP provides easier customization than SAP Business One, and it is less cumbersome when building or modifying customizations. However, the customization depth depends on the business requirements, and SAP Business One offers extensive customization options for companies looking for more advanced features.

Integration capabilities with other software for both ERP systems

ERP systems are the heart of an ecosystem of software applications and solutions. Thus, integration capabilities are essential when selecting an ERP system.

FinancialForce ERP has a built-in integration with Salesforce, allowing businesses to leverage CRM and ERP data together. For external integrations, FinancialForce offers standard API, ensuring seamless cooperation with adjacent software tools such as marketing automation, project management, BI, and supply chain management.

SAP Business One also provides extensive integration capabilities via its web services API, allowing integration with different software solutions such as CRM, accounting, payroll systems. It also provides a development kit, enabling developers to build custom API and integrations to third-party software systems.

Both FinancialForce ERP and SAP Business One provide extensive integration capabilities, enabling users to connect various software solutions and data sets for more holistic business insights and automation.

User interface comparison between FinancialForce ERP and SAP Business One

User interface and user experience (UX) are essential components of an ERP system, as they directly impact the users’ adoption, efficiency and productivity.

FinancialForce ERP has an intuitive and user-friendly interface, with role-specific dashboards and real-time reporting. It is fully customizable, enabling users to adapt the dashboards to their preferences. Additionally, FinancialForce also offers a mobile app, providing on-the-go access to ERP data and functions.

SAP Business One has a simple and easily navigable interface, with a few advanced features. The dashboard is customizable, and the system provides industry-specific templates. SAP Business One also offers a mobile application, enabling users to access data on-the-go.

Both ERP systems provide a user-friendly interface. However, FinancialForce ERP offers more modern, comprehensive and customized features than SAP Business One.

Mobile access options for FinancialForce ERP and SAP Business One

Mobile access options are essential for businesses that have employees working remotely. Both FinancialForce ERP and SAP Business One offer mobile access options.

FinancialForce ERP provides a mobile application available on iOS and Android devices. The app enables users to access ERP data on-the-go, such as approvals, work orders, and collaboration tools.

SAP Business One also provides a mobile application on iOS and Android devices, with limited functions. Users can access sales orders, price quotes, inventory management, and alerts, but not all features are accessible from the mobile app.

Both ERP systems provide mobile access options. Still, FinancialForce ERP offers a more comprehensive mobile solution, and users can perform more functions and tasks without needing to access the platform through a web browser.

Support and training resources available for users of both systems

ERP systems can be challenging and complex, requiring extensive training resources and dedicated support teams.

FinancialForce ERP offers various training resources, from online self-paced training, on-demand webinars, and dedicated training sessions to access different learning styles. Additionally, there’s the FinancialForce Professional Services Automation (PSA) program, providing clients with personalized guidance throughout their ERP implementation journey.

SAP Business One provides a knowledge base and training options for customers and partners. The SAP Business One Academy offers various courses, and there is also the SAP Learning Hub, a comprehensive library of e-learning materials.

Both ERP systems provide various support and training resources tailored to their customers’ needs, aiming to make the implementation journey smoother.

Customer reviews and satisfaction ratings for FinancialForce ERP and SAP Business One

Customer reviews and satisfaction ratings are essential factors when selecting an ERP system, indicating the ERP systems’ overall performance and user perception.

FinancialForce ERP has a 4.2-star user review rating on G2 Crowd and is considered a Leader in the ERP market. FinancialForce users praise its scalability, ease of use, customization options, and integration capabilities. However, some users criticize the system’s high pricing and complexity.

SAP Business One has an overall rating of 4.0 stars on G2 Crowd and is also considered a Leader in the ERP market. SAP Business One users appreciate the system’s simplicity, intuitive interface, and extensive features. However, some users criticize the system’s customization options and its steep learning curve.

Both FinancialForce ERP and SAP Business One are highly rated, with customers providing positive feedback for both products’ functionality and value. However, it’s essential to read and compare reviews to find a product that precisely meets your business requirements.

Industry-specific benefits of using each system

ERP systems provide industry-specific benefits and features. Here are examples of the sectors where FinancialForce ERP and SAP Business One are commonly deployed:

  • FinancialForce ERP: Professional Services, Financial Services, Education, Non-profit, Healthcare, Manufacturing.
  • SAP Business One: Retail, Wholesale and Distribution, Manufacturing, Services, Professional Services, Healthcare, and Non-profit.

The choice between FinancialForce ERP and SAP Business One depends not only on the size of the company and the preferred deployment model but also on the specific business needs and requirements.

Security features comparison between the two systems

Data security is a critical consideration when selecting an ERP system. Both FinancialForce ERP and SAP Business One provide essential security measures to safeguard sensitive data.

FinancialForce ERP advocates for robust data security, ensuring that client data is always protected and meets EU regulatory requirements. The solution has a dedicated team that monitors potential security threats and works tirelessly to provide timely updates to the software in case of any security-related issues.

SAP Business One offers advanced security features, including user authentication, access control, encryption, and secure remote access. SAP Business One also has a security compliance team that ensures the platform is up to date, with regular updates based on industry standards and regulatory requirements.

Both systems emphasize security, and users can rest assured knowing their data is safeguarded and meets security standards compliant to regulatory requirements.

Future outlook for FinancialForce ERP and SAP Business One in the market

The ERP market is continually evolving and shifting with changes in technology and business trends. Both FinancialForce ERP and SAP Business One are Outlook bright in the foreseeable future as industry leaders in the ERP market.

FinancialForce ERP aims to be a leader in ERP innovation, looking forward to investing in AI and predictive analytics capabilities to deliver more business value to users.

SAP Business One’s focus is on providing a comprehensive suite of solutions that cater to businesses of all sizes, enabling them to grow and succeed in the competitive market.

Both FinancialForce ERP and SAP Business One have a bright future made available through ongoing investment in innovation to ensure they continue to stay ahead of the curve in the ERP market for years to come.


In summary, FinancialForce ERP and SAP Business One are leading ERP solutions for the mid-sized and small business market. The decision between the two solutions mainly depends on business requirements, budget, and the preferred deployment model. FinancialForce ERP provides better customization options, security, and user interface, while SAP Business One offers a more straightforward deployment model and more industry templates. Whatever solution you choose, both promise to digitize your operation and centralize data management, bringing sustained benefits to your business; there is no doubt about that.

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