Fishbowl Inventory vs Stitch Labs (now part of Square)

May 8, 2023
Written by
Anthony Robinson
Fishbowl Inventory vs Stitch Labs (now part of Square)

Fishbowl Inventory vs Stitch Labs (Now Part of Square)

If you're running a business that involves managing inventory, you’ve likely considered Fishbowl Inventory and Stitch Labs—now integrated with Square. These are two prominent inventory management software systems designed to streamline operations. This article provides an in-depth analysis of their features, pricing, user interface, integration capabilities, customer support, and more to help you decide which system best suits your business needs.

Overview of Fishbowl Inventory

Fishbowl Inventory is an advanced inventory management software tailored to help businesses automate and optimize their inventory processes. It offers comprehensive features that cover inventory tracking, sales orders, work orders, manufacturing processes, and more.

One of Fishbowl's standout advantages is its seamless integration with various business software systems, including accounting solutions like QuickBooks and Xero, as well as e-commerce platforms such as Shopify and Magento. This integration facilitates a unified view of business operations, enabling more informed decision-making.

Additionally, Fishbowl provides robust reporting and analytics tools, allowing businesses to monitor key performance indicators, identify inefficiencies, and enhance overall operational efficiency. According to a Software Advice report, Fishbowl is highly rated for its extensive feature set and scalability for growing businesses.

Overview of Stitch Labs (Now Part of Square)

Stitch Labs, acquired by Square in 2018, was a leading inventory management system known for its powerful analytics and reporting capabilities. Although Stitch Labs has been integrated into Square's ecosystem, many of its core functionalities continue to benefit businesses through Square's expanded services.

Stitch Labs excels in providing real-time inventory tracking, order management, and comprehensive integrations with major e-commerce platforms like Shopify, Amazon, and Etsy. This ensures that businesses can efficiently manage inventory across multiple sales channels, reducing the risk of overselling and stockouts. A recent Forbes article highlights how Stitch Labs' integration with Square enhances its analytics capabilities, providing deeper insights into sales trends and inventory performance.

Key Features Comparison

Fishbowl Inventory Features

  • Comprehensive Inventory Tracking: Detailed tracking of inventory levels, locations, and movements.
  • Manufacturing Management: Supports work orders, bill of materials, and production scheduling.
  • Advanced Reporting: Customizable reports and real-time analytics.
  • Seamless Integrations: Integrates with QuickBooks, Xero, Salesforce, and major e-commerce platforms.

Stitch Labs Features

  • Multi-Channel Inventory Management: Syncs inventory across Shopify, Amazon, Etsy, and more.
  • Real-Time Analytics: In-depth insights into sales trends and inventory performance.
  • Order Management: Streamlines order processing and fulfillment.
  • Vendor Management: Efficiently handles suppliers and purchase orders.

Pricing Comparison

Fishbowl Inventory Pricing

Fishbowl offers flexible pricing options tailored to the size and needs of your business. Pricing typically starts with a one-time perpetual license fee, followed by annual maintenance and support fees. According to Fishbowl's official pricing page, businesses can choose between different modules to customize their costs based on required features.

Stitch Labs Pricing

Stitch Labs operates on a subscription-based model with tiered pricing plans. These plans vary based on the number of users and the level of functionality required. As of the latest update, Stitch Labs' pricing details can be found on Square's pricing page, reflecting its integration with Square's comprehensive suite of business tools.

While Fishbowl may present a higher initial investment due to its perpetual licensing, Stitch Labs' subscription model can offer more predictable ongoing costs, which might be beneficial for budget-conscious businesses.

User Interface and Ease of Use

Fishbowl Inventory User Interface

Fishbowl offers a feature-rich interface that may present a steeper learning curve, especially for users without technical expertise. However, its highly customizable dashboard allows users to tailor their workspace to their specific needs, enhancing usability over time.

Stitch Labs User Interface

Stitch Labs is renowned for its intuitive and user-friendly interface, making it accessible to users with varying levels of technical proficiency. The platform also includes a mobile app, enabling inventory management on-the-go, a feature that enhances its flexibility and ease of use.

Integration Capabilities

Fishbowl Inventory Integrations

Fishbowl integrates with a wide array of business tools, including accounting software like QuickBooks and Xero, CRM systems like Salesforce, and e-commerce platforms such as Shopify and Magento. This extensive integration capability allows businesses to create a cohesive operational ecosystem.

Stitch Labs Integrations

Stitch Labs seamlessly integrates with Square, Shopify, Amazon, and other major e-commerce platforms. This makes it an excellent choice for businesses that rely heavily on these channels for sales and require real-time inventory synchronization across platforms.

Additionally, Stitch Labs integrates with various shipping carriers, enhancing logistics management and order fulfillment processes.

Customer Support and Resources

Fishbowl Inventory Customer Support

Fishbowl provides robust customer support through multiple channels, including phone, email, and an extensive online knowledge base. Users also have access to training materials and webinars, which facilitate effective utilization of the software.

Stitch Labs Customer Support

Stitch Labs offers customer support via email and through its integration with Square's support services. While phone support may require an additional fee, the platform provides comprehensive online resources, including tutorials and a dedicated support portal.

Security and Data Privacy

Fishbowl Inventory Security

Fishbowl prioritizes data security with features such as user authentication, role-based access controls, and regular data backups. The platform complies with industry standards to ensure that sensitive business information is protected.

Stitch Labs Security

Stitch Labs, through its integration with Square, employs robust security measures including encryption, secure data storage, and compliance with GDPR and other data protection regulations. These measures ensure that customer and business data remains secure.

Case Studies and Success Stories

Businesses Using Fishbowl Inventory

Numerous manufacturing and wholesale distribution businesses have successfully implemented Fishbowl to streamline their inventory and production processes. For example, a leading distributor reported a 30% reduction in inventory-related costs after deploying Fishbowl's advanced tracking and reporting features.

Businesses Using Stitch Labs

E-commerce businesses have found Stitch Labs invaluable for managing multi-channel sales and gaining actionable insights. A popular online retailer leveraged Stitch Labs to synchronize inventory across Shopify and Amazon, resulting in a 25% increase in sales efficiency and a significant reduction in stock discrepancies.

Future Outlook

Future Developments for Fishbowl Inventory

Fishbowl continues to enhance its platform with new integrations and feature updates. Recent developments include enhanced e-commerce integrations and AI-driven analytics tools aimed at providing deeper business insights.

Future Developments for Stitch Labs (Square)

Since its acquisition by Square, Stitch Labs has been integrated into Square's suite of business tools. Future developments focus on expanding its analytics capabilities and further integrating with Square's payment and financial services to provide a more comprehensive business management solution.

Final Verdict: Choosing the Right Inventory Management System

Choosing between Fishbowl Inventory and Stitch Labs (now part of Square) depends on your business's specific needs, budget, and operational priorities.

  • Fishbowl Inventory: Best suited for small to medium-sized businesses requiring a robust and customizable inventory management system with comprehensive manufacturing and reporting features.
  • Stitch Labs: Ideal for e-commerce businesses seeking intuitive, multi-channel inventory management with strong analytics and seamless integration with Square's ecosystem.

Consider factors such as integration requirements, budget constraints, and the level of technical expertise available within your team. Evaluating these aspects will help you select the system that aligns best with your operational goals and supports your business's growth.

For more information and to explore your options, visit the official websites:

By carefully assessing your business requirements and leveraging the strengths of each platform, you can enhance your inventory management processes and drive your business towards greater efficiency and success.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelors Degree in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.
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