How Much Does a FedEx Address Change Fee Cost?

May 20, 2023
Written by
Anthony Robinson
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How Much Does a FedEx Address Change Fee Cost?

Shipping packages with FedEx requires accurate address information to ensure timely and successful delivery. However, circumstances may arise where you need to change the shipping address after a package has been shipped. FedEx provides an address change service to accommodate such needs, though it involves certain fees. This article delves into the details of FedEx's address change fees, processes, and provides insights to help you manage your shipments effectively.

Understanding FedEx's Address Change Process

FedEx offers a service that allows you to modify the shipping address of a package that is already in transit. This service includes options to reroute the package to a new address or to hold it for pickup at a nearby FedEx location. However, it's important to note that not all packages qualify for an address change, and certain restrictions may apply.

Eligibility Criteria

  • Package must be eligible for rerouting based on its current location and status.
  • The new address must be within FedEx's delivery network.
  • Some specialized services may not support address changes.

Initiating an Address Change

To initiate an address change, you can:

  1. Online: Log in to your FedEx account and navigate to the tracking page of your shipment.
  2. Phone: Contact FedEx customer service with your tracking number and the new address details.

Reasons for Changing Your FedEx Shipping Address

Address changes may become necessary due to various reasons:

Incorrect Initial Address

Sometimes, errors occur during the entry of the shipping address, such as typos or missing information like apartment numbers. Correcting these errors promptly can prevent delivery delays.

Relocation of Sender or Recipient

Whether you've moved to a new location or the recipient has, updating the shipping address ensures the package reaches the intended destination.

Delivery Issues

If the recipient is unavailable to receive the package at the original address, rerouting the package can help avoid missed deliveries and returns.

Step-by-Step Guide to Requesting an Address Change

Changing the shipping address with FedEx involves a straightforward process:

Via FedEx Website

  1. Log in to your FedEx account.
  2. Navigate to the tracking section and select the package you want to update.
  3. Click on 'Manage Delivery' and choose 'Change Delivery Address'.
  4. Enter the new address details and review any applicable fees.
  5. Confirm and submit your request.

Via Phone

  1. Call FedEx customer service at 1-800-GO-FEDEX (1-800-463-3339).
  2. Provide your tracking number and the new address information.
  3. Authorize the address change and confirm any additional charges.

Important Considerations

  • Address changes must be requested before the package is out for delivery.
  • Once the package is delivered, address changes are no longer possible.
  • Ensure all provided information is accurate to avoid further delays.

Costs and Fees Associated with FedEx Address Changes

Changing the shipping address with FedEx incurs specific fees, which vary based on several factors:

Domestic Shipments

  • The address change fee typically ranges from $16 to $20 per package for most domestic shipments.

International Shipments

  • Fees for international address changes are generally higher, varying based on the destination country and service level.

Additional Charges

Besides the basic address change fee, you may encounter other charges such as:

  • Transportation Fees: Costs associated with rerouting the package.
  • Customs Fees: Applicable for international shipments.
  • Expedited Delivery Fees: If you opt for faster delivery after the address change.

Source:

For the most accurate and up-to-date fee information, refer to the FedEx Address Change Fees page.

Comparing FedEx Address Change Fees with Other Shipping Companies

When evaluating address change fees, it's beneficial to compare FedEx's costs with those of other major carriers:

UPS

  • Fee: Approximately $16 per address change.
  • Similar service offerings with slight variations in processing times.

USPS

  • Fee: Around $14.10 for most domestic shipments.
  • USPS offers address correction services, which may differ in process and eligibility.

Key Takeaways

  • FedEx's address change fees are slightly higher compared to USPS but comparable to UPS.
  • Service options and processing times should also be considered alongside fees.

Tips to Avoid or Minimize FedEx Address Change Fees

Preventing the need for an address change is the most effective way to avoid associated fees. Here are strategies to minimize or eliminate the need for address changes:

Double-Check Address Information

Always verify the recipient's address before finalizing the shipment. Ensure that all details, including apartment numbers and ZIP codes, are correct.

Use FedEx Services to Manage Deliveries

  • FedEx FlexDelivery: Allows you to change the delivery location of your package for free.
  • FedEx Delivery Manager: Offers customized delivery preferences, including address changes, date, and time adjustments.

Communicate with Recipients

Coordinate with recipients to confirm their availability and address details before shipping. This proactive approach reduces the chances of delivery issues.

Leverage Technology

Use FedEx's online tools and mobile apps to track shipments in real-time, enabling timely address updates if necessary.

Source:

Learn more about FedEx FlexDelivery and FedEx Delivery Manager.

Potential Consequences of Not Updating Your Address with FedEx

Failing to update the shipping address can lead to several issues:

Package Returned to Sender

If the delivery address is incorrect, FedEx may return the package to the sender, resulting in additional shipping costs and delays.

Delivery Delays

An incorrect address can cause significant delays, especially if the package needs to be rerouted or held for pickup.

Loss of Package

In rare cases, packages with incorrect addresses may never reach the intended recipient and could be lost.

Financial Implications

Additional fees may apply for failed delivery attempts, rerouting, or reshipping, which can increase overall shipping costs.

Impact on Business Operations

For businesses, delayed or lost shipments can disrupt operations, lead to customer dissatisfaction, and harm the company's reputation.

Common Issues and Solutions When Changing Your FedEx Address

While changing an address is generally straightforward, some common issues may arise:

Package Ineligibility

Not all packages qualify for address changes. If ineligible, consider alternative solutions like forwarding or reshipping.

System Errors

Technical glitches may prevent successful address changes. In such cases, contacting FedEx customer service directly is recommended.

Additional Charges

Unexpected fees can occur, especially with international shipments. Always review the fee structure before confirming changes.

Delayed Processing

Address changes requested close to the delivery time may experience delays. Submit requests as early as possible to ensure timely processing.

Source:

For troubleshooting, visit the FedEx Help Center.

Conclusion

Understanding the intricacies of FedEx's address change fees and processes is crucial for managing your shipments effectively. By ensuring accurate address information from the outset and utilizing FedEx's available tools, you can minimize the need for address changes and avoid additional costs. However, when changes are necessary, following the correct procedures and being aware of the associated fees will help ensure your packages are delivered successfully and efficiently.

Additional Resources

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelors Degree in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.
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