How to Add an LTL Account in FedEx Ship Manager

September 27, 2024
by Anthony Robinson

How to Add an LTL Account in FedEx Ship Manager

If you’re looking to expand your shipping capabilities and are considering LTL (less-than-truckload) shipping, FedEx Ship Manager can help simplify the process. Here’s a step-by-step guide on how to add an LTL account in FedEx Ship Manager.

Why Use LTL Shipping?

LTL shipping is often the most cost-effective option for businesses shipping smaller quantities of freight. It’s also a greener option as multiple shipments can be consolidated into one shipment, reducing the number of trucks on the road. Additionally, LTL carriers usually offer additional services such as inside delivery and pickup of residential shipments.

Another advantage of LTL shipping is that it allows businesses to have greater flexibility in their shipping options. With LTL, businesses can choose to ship their freight on a specific day or even at a specific time, which can be especially helpful for time-sensitive shipments. Additionally, LTL carriers often have a wider range of delivery options, including liftgate service and notification of delivery, which can help ensure that shipments are delivered safely and on time.

Understanding FedEx Ship Manager

FedEx Ship Manager is a web-based shipping solution that allows businesses to manage their shipping needs from one platform. The software allows users to print shipping labels, track shipments, and manage payments. LTL functionality can also be added to the platform, making it a comprehensive shipping solution.

One of the key benefits of using FedEx Ship Manager is the ability to easily integrate it with other business systems. This can include e-commerce platforms, inventory management software, and accounting systems. By integrating these systems, businesses can streamline their shipping processes and reduce the risk of errors or delays. Additionally, FedEx Ship Manager offers a range of customization options, allowing businesses to tailor the platform to their specific needs and preferences.

Creating a FedEx Account

In order to add an LTL account to FedEx Ship Manager, you first need to create a FedEx account. This can be done by visiting the FedEx website and following the registration process. Once registered, you can log in to FedEx Ship Manager and begin adding LTL functionality.

When creating your FedEx account, it is important to ensure that all of your information is accurate and up-to-date. This includes your company name, address, and contact information. This will help to ensure that your shipments are delivered to the correct location and that you receive any necessary notifications regarding your shipments.

Additionally, when setting up your FedEx account, you may have the option to choose from different shipping options and services. It is important to carefully review these options and select the ones that best meet your business needs and budget. This can help to ensure that you are getting the most value out of your FedEx account and that your shipments are being handled in the most efficient and cost-effective way possible.

Adding an LTL Account to FedEx Ship Manager

To add an LTL account to FedEx Ship Manager, select the “Admin” tab and then “Add/Remove A FedEx Express Freight Account” from the dropdown menu. From here, you can select “Add New Account” and follow the prompts to input your LTL account information.

It is important to note that adding an LTL account to FedEx Ship Manager may require additional paperwork and approval from FedEx. This process can take several business days, so it is recommended to plan ahead and allow for enough time to complete the setup process before needing to use the LTL account for shipping.

Once your LTL account is added to FedEx Ship Manager, you can easily select it as a shipping option when creating a shipment. This allows you to take advantage of FedEx’s LTL shipping services, which can be a cost-effective option for shipping larger or heavier items that do not require a full truckload.

Selecting the Right LTL Carrier

When adding an LTL account, it’s important to select the right carrier for your shipments. FedEx offers a variety of LTL carriers to choose from, each with different service offerings and pricing. Consider factors such as transit time, service offerings, and cost when selecting a carrier.

Another important factor to consider when selecting an LTL carrier is their coverage area. Some carriers may have limited coverage in certain regions or may not offer service to certain destinations. It’s important to ensure that the carrier you choose can meet your shipping needs and can deliver to all the locations you require. Additionally, it’s important to consider the carrier’s reputation for on-time delivery and customer service. Look for carriers with a proven track record of reliability and responsiveness to ensure that your shipments are delivered on time and any issues are promptly addressed.

Providing Accurate Shipping Information

When setting up your LTL account in FedEx Ship Manager, be sure to provide accurate shipping information. This includes the shipping address, weight and dimensions of the shipment, and any special requirements such as inside delivery. Providing accurate information will ensure that your shipments are delivered to the correct destination on time.

Additionally, providing accurate shipping information can also help you avoid additional fees and charges. If the weight or dimensions of your shipment are incorrect, you may be charged extra fees or your shipment may be delayed. It is important to double-check all information before submitting your shipment to avoid any issues.

Setting up LTL Preferences in FedEx Ship Manager

FedEx Ship Manager allows users to set up LTL shipping preferences to streamline the shipping process. This includes things like default shipping options and packaging preferences. By setting up preferences, the shipping process becomes more efficient and errors are reduced.

Additionally, users can also set up notifications for LTL shipments. This includes notifications for when a shipment is picked up, in transit, and delivered. By setting up these notifications, users can stay informed about the status of their shipments and make necessary adjustments to their operations.

Scheduling LTL Pickups with FedEx

Once your LTL account is set up in FedEx Ship Manager, you can schedule pickups for your shipments. This can be done through the platform and allows you to select the date and time of pickup. Scheduling pickups through FedEx Ship Manager saves time and ensures that your shipments are picked up promptly.

In addition to scheduling pickups through FedEx Ship Manager, you can also schedule pickups by calling FedEx customer service. This option is useful if you need to schedule a pickup outside of the platform’s available times or if you encounter any issues with scheduling online.

It’s important to note that there may be additional fees for scheduling pickups outside of regular business hours or for same-day pickups. Be sure to check with FedEx for any applicable fees before scheduling your pickup.

Managing Your LTL Shipments with FedEx Ship Manager

FedEx Ship Manager allows you to track your LTL shipments from start to finish. You can view tracking information, print labels and invoices, and manage payments. The platform also offers reporting features that allow you to analyze your shipping data and identify opportunities for cost savings and process improvements.

In addition to tracking and managing your LTL shipments, FedEx Ship Manager also provides you with access to a range of shipping options. You can choose from a variety of delivery speeds, including same-day, overnight, and two-day shipping. You can also select from a range of packaging options, including boxes, envelopes, and tubes.

Another benefit of using FedEx Ship Manager for your LTL shipments is the platform’s customer support. If you have any questions or issues with your shipment, you can contact FedEx’s customer service team for assistance. The team is available 24/7 and can help you with everything from tracking your shipment to resolving any delivery issues.

Troubleshooting Common Issues with Adding an LTL Account to FedEx Ship Manager

If you encounter any issues when setting up your LTL account in FedEx Ship Manager, you can contact FedEx customer support for assistance. Common issues include invalid account information or issues with carrier selection.

Another common issue that may arise when adding an LTL account to FedEx Ship Manager is incorrect billing information. Make sure that you have entered the correct billing address and payment method to avoid any billing-related issues.

Additionally, if you are experiencing issues with tracking your LTL shipments, it may be due to incorrect tracking numbers or carrier information. Double-check that you have entered the correct information and contact FedEx customer support if the issue persists.

Conclusion: Simplify Your Shipping Process with LTL and FedEx Ship Manager

Adding an LTL account to FedEx Ship Manager can help simplify the shipping process for your business. By selecting the right carrier, providing accurate information, and setting up preferences, you can save time and reduce errors. Additionally, FedEx Ship Manager’s tracking and reporting features allow you to monitor your shipments and identify opportunities for cost savings and process improvements.

It’s important to note that LTL shipping is not always the best option for every shipment. Factors such as shipment size, weight, and destination should be considered when deciding on the best shipping method. However, for businesses that frequently ship large or heavy items, LTL can be a cost-effective and efficient solution. By partnering with a reliable carrier and utilizing FedEx Ship Manager’s tools, businesses can streamline their shipping process and focus on other important aspects of their operations.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over a decade of expertise in logistics, business development, and operational efficiency to the table.

Since founding ShipScience in 2018, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having established Refund Geeks and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders and staying ahead of the latest trends in e-commerce and logistics.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

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