How to Change Your Address on UPS My Choice

September 27, 2024
by Anthony Robinson

How to Change Your Address on UPS My Choice

UPS My Choice is a great service that allows you to manage your deliveries with more flexibility. It is especially helpful for those who frequently shop online or receive packages at their doorstep. By signing up for UPS My Choice, you can easily change your shipping address, delivery time, or even request to have your package left at a specific location. In this article, we will discuss how to change your address on UPS My Choice, the benefits of doing so, and some useful tips to make the process smoother.

Why Do You Need to Change Your Address on UPS My Choice?

There are many reasons why you might need to change your shipping address on UPS My Choice. Perhaps you are moving houses and need all your packages to be redirected to your new address. Maybe you will be out of town for a while and want your packages delivered to a different location while you are away. Whatever the reason may be, changing your address on UPS My Choice is a quick and easy process that can save you a lot of hassle in the long run.

Another reason why you might need to change your address on UPS My Choice is if you have recently changed your workplace or office location. In this case, you can update your shipping address to ensure that all your packages are delivered to your new workplace. This can save you the trouble of having to travel to your old workplace to collect your packages.

Additionally, if you are a frequent traveler, you can use UPS My Choice to have your packages delivered to a different location while you are away. This can be especially useful if you are on a business trip or vacation and want your packages to be delivered to your hotel or temporary residence. By changing your address on UPS My Choice, you can ensure that your packages are delivered to the right location, even when you are not at home.

Step-by-Step Guide to Changing Your Address on UPS My Choice

Now let’s get into the nitty-gritty of how to change your address on UPS My Choice. Follow these simple steps:

  1. Log in to your UPS My Choice account.
  2. Navigate to the "Preferences" section.
  3. Select "Edit Address" and enter your new address.
  4. Confirm the changes and save your new address.

It’s as easy as that! Once you have updated your address, all your future deliveries will automatically be redirected to the new address. However, it is important to note that any packages that have already been shipped will not be redirected to the new address.

Additionally, if you have any upcoming deliveries that are already scheduled to be delivered to the old address, you can easily redirect them to the new address by selecting the “Manage Delivery” option on your UPS My Choice account. From there, you can choose to have the package held for pickup at a UPS location, delivered to a different address, or rescheduled for delivery on a different date.

How to Update Your Shipping Preferences on UPS My Choice

While changing your address on UPS My Choice, you can also update your shipping preferences. This includes selecting a specific delivery time or requesting that your package be left in a designated safe spot. To update your shipping preferences, follow these steps:

  1. Log in to your UPS My Choice account.
  2. Navigate to the "Preferences" section.
  3. Select "Update Shipping Preferences."
  4. Choose your desired delivery options and save the changes.

It is important to note that some shipping preferences may not be available for all packages. For example, if the package requires a signature upon delivery, you may not be able to request that it be left in a safe spot. Additionally, if you have multiple packages being delivered on the same day, you will need to update the shipping preferences for each individual package.

If you need to make changes to your shipping preferences after the package has already been shipped, you may still be able to do so. However, you will need to contact UPS directly to make these changes. Keep in mind that there may be additional fees associated with making changes to a package that has already been shipped.

What Happens if You Don’t Change Your Address on UPS My Choice?

If you don’t change your address on UPS My Choice, your packages will continue to be delivered to your old address. This can be a major inconvenience especially if you have already moved and won’t be able to receive the package. In some cases, the package might even be returned to the sender, causing further delays and additional expenses. To avoid this, it’s always best to change your address as soon as you know you will be moving.

Additionally, failing to update your address on UPS My Choice can also lead to security concerns. If your package is delivered to your old address, it could end up in the wrong hands and potentially be stolen. This is especially risky if the package contains sensitive or valuable items. By updating your address promptly, you can ensure that your packages are delivered to the correct location and reduce the risk of theft or loss.

Tips for a Smooth Address Change Process on UPS My Choice

While changing your address on UPS My Choice is a straightforward process, there are a few tips you can follow to make it even smoother:

  • Plan Ahead: Change your address well in advance of your move date to avoid any delays in your deliveries.
  • Double-Check Your Details: Ensure that your new address is entered correctly to prevent any delivery mishaps.
  • Notify Important Contacts: Update your address with banks, credit card companies, and subscription services.
  • Update Recurring Deliveries: If you have recurring deliveries or subscriptions, make sure to update your address with those services as well.

How to Track Your Packages After Changing Your Address on UPS My Choice

Once you have changed your address on UPS My Choice, you can easily track your packages using the tracking number provided by the shipper. Simply enter the tracking number on the UPS website or mobile app to see the status of your package and its current location.

It is important to note that it may take some time for your address change to be reflected in the UPS system. During this time, your package may still be routed to your old address. If this happens, you can use the UPS My Choice service to redirect the package to your new address.

Additionally, if you have multiple packages being delivered to your new address, you can use the UPS My Choice service to group them together for delivery on a specific day. This can help you avoid missing deliveries and ensure that all of your packages arrive at the same time.

Common Issues Faced While Changing Addresses on UPS My Choice and Their Solutions

While changing your address on UPS My Choice is a simple process, some issues might arise during the process. Here are some common issues and how to solve them:

  • Address Not Accepted: If your new address is not accepted, double-check for any typos or errors. Contact UPS customer service for assistance.
  • Option Unavailable: If the option to update your address is unavailable, it might be because you recently updated it or have made multiple changes. Contact UPS customer service for manual updates.
  • App Issues: If you encounter errors while updating your address on the UPS mobile app, try logging out and logging back in or reinstalling the app. If the issue persists, contact UPS customer service.

How to Cancel a Package Delivery After Changing Your Address on UPS My Choice

If you need to cancel a package delivery after changing your address on UPS My Choice, you can do so by following these steps:

  1. Log in to your UPS My Choice account.
  2. Locate the package you wish to cancel.
  3. Select "Cancel Delivery" and confirm your cancellation.

Canceling a package delivery is usually free if the package has not already been shipped. It’s important to note that if the package has already been shipped, you may not be able to cancel it through UPS My Choice. In this case, you will need to contact the sender and request that they intercept the package or refuse delivery. Keep in mind that there may be additional fees associated with intercepting or refusing a package.

Conclusion

Changing your address on UPS My Choice is a simple process that can save you a lot of hassle and inconvenience. By following the steps outlined above, you can quickly update your shipping address and preferences, track your packages, and cancel deliveries if necessary. Remember to update your address as soon as possible to avoid any delivery mishaps and double-check your details to ensure they are correct. By doing so, you can enjoy a stress-free delivery experience with UPS My Choice.

It is important to note that UPS My Choice also offers additional features such as delivery alerts, delivery instructions, and the ability to authorize package release. These features can further enhance your delivery experience and provide you with more control over your packages. Take advantage of these options by exploring the UPS My Choice website and customizing your preferences to suit your needs.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

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