How to Find Your FedEx Meter Number in Ship Manager

September 27, 2024
by Anthony Robinson

If you're a regular FedEx shipper, you've probably heard of the Meter Number. It's a unique identification number that helps you track your shipping activity and ensure that your packages are being billed correctly. However, finding your Meter Number in the FedEx Ship Manager can sometimes be a little tricky. In this guide, we'll walk you through the step-by-step process of locating your Meter Number, as well as some troubleshooting tips for common issues you may encounter along the way.

Why the FedEx Meter Number is important for shipping

Before we dive into the specifics of finding your Meter Number, let's take a moment to understand why it's so important for shipping. Essentially, your Meter Number is a digital signature that tells FedEx which account to bill for your shipping charges.

If you're a regular FedEx shipper, having a Meter Number tied to a specific account can help you keep better track of your shipping activity, streamline your billing process, and potentially even qualify for discounts or other perks depending on your usage.

Additionally, having a Meter Number can also help you avoid any potential billing errors or disputes. By having a unique identifier tied to your account, you can easily track and verify all of your shipping charges and ensure that you are only being billed for the services you actually used.

How to access Ship Manager in FedEx

The first step in finding your Meter Number is to log in to your FedEx account and navigate to the Ship Manager. If you're not already signed up for an account, you'll need to do so before proceeding.

Once you're logged in, look for the Ship Manager button or link somewhere on the main dashboard. This will usually be prominently displayed on the left-hand side of the page, but may vary depending on your account settings.

After clicking on the Ship Manager button, you will be directed to a new page where you can access all of the shipping tools and features available to you. From here, you can create new shipments, track existing ones, and manage your account settings.

Step-by-step guide to finding your FedEx Meter Number in Ship Manager

Assuming you've successfully accessed the Ship Manager, the process of finding your Meter Number can vary depending on your account settings and user interface. However, here's a general step-by-step guide that should work for most users:

  1. From the Ship Manager dashboard, click on the "Admin" button near the top of the page.
  2. Scroll down until you see the "Meter Management" section and click on the "View/Add" button.
  3. You should now see a list of all your Meter Numbers associated with your account. Look for the one you want to use and copy it down for future reference.

It's worth noting that if you don't see any Meter Numbers listed, you may need to contact FedEx customer support or apply for a new Meter Number (which we'll cover later in this guide).

Troubleshooting common issues when finding your Meter Number

If you're having trouble finding your Meter Number in the Ship Manager, there are a few potential issues that might be causing the problem. Here are some common solutions to try:

  • Make sure you're logged in with the correct account credentials. If you have multiple FedEx accounts, it's possible that you've accidentally logged in with the wrong one.
  • If you recently applied for a new Meter Number, it may not be synced up with your Ship Manager account yet. Try logging out and back in, or waiting a few hours to see if the problem resolves itself.
  • If none of the above solutions work, you may need to contact FedEx customer support for further assistance.

It's important to note that your Meter Number is a unique identifier that is assigned to your FedEx account. It's used to track your shipping activity and ensure that you're being billed correctly. If you're still having trouble finding your Meter Number, it's possible that there may be an issue with your account or billing information. In this case, it's best to contact FedEx customer support as soon as possible to resolve the issue and avoid any potential delays or complications with your shipments.

How to update or change your Meter Number in Ship Manager

If you need to update or change your Meter Number for any reason, the process is relatively straightforward:

  1. From the Ship Manager dashboard, click on the "Admin" button near the top of the page.
  2. Scroll down until you see the "Meter Management" section and click on the "View/Add" button.
  3. Click on the "Edit" button next to the Meter Number you want to update.
  4. Follow the prompts to change the Meter Number as needed.

Keep in mind that changing your Meter Number may affect your billing and shipping records, so double-check that everything is correct before making any changes.

Understanding the difference between a Meter Number and an Account Number in FedEx

One common source of confusion for FedEx shippers is the difference between a Meter Number and an Account Number. While they look similar and are sometimes used interchangeably, they serve different purposes in the FedEx ecosystem.

Put simply, your Account Number is the overall ID number tied to your FedEx account, which encompasses all of your shipping and billing activity across multiple Meter Numbers (if you have them). Your Meter Number, on the other hand, is tied specifically to a given device or piece of software that you're using to create shipping labels and track packages. Think of it like your personal ID number versus your passport number.

It's important to note that while your Account Number remains the same, your Meter Number can change depending on the device or software you're using. For example, if you switch from using a desktop computer to a mobile device for creating shipping labels, you may need to update your Meter Number to reflect the change.

Additionally, Meter Numbers can be useful for tracking the performance of specific devices or software in your shipping process. By monitoring the shipping activity associated with each Meter Number, you can identify areas for improvement and optimize your shipping workflow.

How to apply for a new FedEx Meter Number

If you don't have a Meter Number yet, or need to apply for a new one, the process is relatively straightforward. Here's what to do:

  1. Log in to your FedEx account and navigate to the "Meter Management" section of the Ship Manager (as described in earlier sections).
  2. Click on the "Add New Meter" button.
  3. Follow the prompts to provide the required information and submit your application.

It's worth noting that there may be additional steps or requirements for applying for a new Meter Number depending on your specific situation (e.g. if you're shipping hazardous materials, operating a fleet of vehicles, or have other specialized needs).

Once you have submitted your application for a new Meter Number, it typically takes 1-2 business days for FedEx to review and approve your request. You will receive an email notification once your new Meter Number has been assigned and is ready to use. It's important to note that your new Meter Number will not be active until you have completed the necessary steps to link it to your FedEx account and any applicable payment methods.

Benefits of using a FedEx Meter Number for shipping

Now that you know how to find and use your Meter Number, you may be wondering what benefits it can provide for your shipping operations. Here are just a few of the advantages:

  • Streamlined billing: By tying your Meter Number to your account, you can receive consolidated billing statements and invoices that make it easier to keep track of your shipping expenses.
  • Faster shipping: With a Meter Number in place, you can quickly and easily create shipping labels and track packages without having to manually enter all your account information each time.
  • Potential discounts: Depending on your shipping volume and other factors, you may be eligible for special discounts or offers through the FedEx Advantage program.
  • Better tracking: With a Meter Number tied to your account, you can access advanced tracking and monitoring features that let you keep tabs on your shipments at all times.

In addition to the benefits listed above, using a FedEx Meter Number for shipping can also help you save time and reduce errors. With your account information already linked to your Meter Number, you can avoid the hassle of manually entering shipping details each time you send a package. This can help you avoid mistakes and ensure that your shipments are processed quickly and accurately.

Another advantage of using a Meter Number is that it can help you better manage your shipping costs. By tracking your shipping expenses through your account, you can identify areas where you may be overspending and make adjustments to your shipping strategy as needed. This can help you save money over time and improve your overall shipping efficiency.

Frequently asked questions about finding and using your FedEx Meter Number

Finally, let's address some common questions and concerns that FedEx shippers often have when it comes to Meter Numbers:

  • Q: Do I need a Meter Number to use FedEx for shipping? A: No, it's possible to use FedEx without a Meter Number, but having one can streamline your operations as noted above.
  • Q: Can I use my Meter Number on multiple devices or software programs? A: Generally, no. Each Meter Number is tied to a specific device or software program, although you may be able to apply for multiple Meter Numbers depending on your account settings.
  • Q: How often do Meter Numbers need to be renewed or updated? A: Your Meter Number should remain valid as long as you continue to use the associated device or software program, but it's always a good idea to double-check periodically and make any necessary updates.

With this guide in hand, you should now be well-equipped to find, use, and manage your FedEx Meter Number with confidence. Happy shipping!

However, it's important to note that Meter Numbers are not the only way to access FedEx shipping services. You can also use FedEx Ship Manager, which is a web-based tool that allows you to create shipping labels, track packages, and manage your shipping history. This tool is available to all FedEx customers, regardless of whether or not they have a Meter Number.

Another benefit of having a Meter Number is that it can help you save money on shipping costs. FedEx offers discounted rates to customers who use a Meter Number to purchase shipping labels, so if you're a frequent shipper, it may be worth considering.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over a decade of expertise in logistics, business development, and operational efficiency to the table.

Since founding ShipScience in 2018, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having established Refund Geeks and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders and staying ahead of the latest trends in e-commerce and logistics.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

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