How to Fix the UPS WorldShip HTTPcomm Error: DNS Lookup Failure 31670

September 27, 2024
by Anthony Robinson

How to Fix the UPS WorldShip HTTPcomm Error: DNS Lookup Failure 31670

If you use UPS WorldShip regularly, the HTTPcomm Error 31670 can be a frustrating issue to deal with. This error prevents you from connecting to the UPS server through the WorldShip application, and it often appears alongside the “DNS Lookup Failure” message. Fortunately, there are a few steps that you can take to troubleshoot and fix this problem on your computer.

Understanding the UPS WorldShip HTTPcomm Error: DNS Lookup Failure 31670

The UPS WorldShip HTTPcomm Error 31670 can occur when the WorldShip application is unable to connect to the UPS server via the HTTP communication protocol. This issue is often caused by problems with the Domain Name System (DNS), which is responsible for translating domain names into IP addresses. When the UPS server cannot be resolved through DNS, the WorldShip application cannot establish a connection, leading to the HTTPcomm Error 31670.

To troubleshoot this error, you can:

  • Check your internet connection
  • Ensure that your DNS settings are configured correctly
  • Flush your DNS cache or use a different DNS server

If the issue persists, you may need to contact your IT department or UPS technical support for further assistance.

Causes of the UPS WorldShip HTTPcomm Error: DNS Lookup Failure 31670

Several factors can lead to the UPS WorldShip HTTPcomm Error 31670. Here are some of the most common causes:

  • Issues with your internet connection
  • Incorrect DNS settings
  • Temporary issues with the UPS server

In addition to the above causes, another reason for the HTTPcomm Error 31670 could be an issue with the UPS server itself. If the server is down or experiencing technical difficulties, it can prevent the WorldShip application from establishing a connection and result in the error message. In such cases, it is recommended to wait for some time and try again later or contact UPS customer support for assistance.

Common Symptoms of the UPS WorldShip HTTPcomm Error: DNS Lookup Failure 31670

If you are experiencing the UPS WorldShip HTTPcomm Error 31670, you may notice some of the following symptoms:

  • Inability to connect to the UPS server
  • Receiving the “DNS Lookup Failure” message
  • Slow or delayed processing times in the WorldShip application

If you continue to experience these symptoms, it is recommended to contact UPS technical support for further assistance.

Troubleshooting Steps for the UPS WorldShip HTTPcomm Error: DNS Lookup Failure 31670

If you are experiencing the UPS WorldShip HTTPcomm Error 31670, there are several steps you can take to troubleshoot and resolve the problem. Here are some of the most effective methods:

Check Your Internet Connection to Fix the UPS WorldShip HTTPcomm Error: DNS Lookup Failure 31670

The first step in troubleshooting the UPS WorldShip HTTPcomm Error 31670 is to ensure that your internet connection is stable and functioning properly. Here’s how to do it:

  1. Ensure all cables are securely connected.
  2. Restart your modem and router.
  3. Test your connection by visiting a website.

Updating Your Network Settings to Resolve the UPS WorldShip HTTPcomm Error: DNS Lookup Failure 31670

If the previous solution did not work, you can attempt to change your computer’s DNS settings to fix the UPS WorldShip HTTPcomm Error 31670. Follow these steps:

  1. Open the Control Panel and go to Network and Sharing Center.
  2. Click on "Change adapter settings".
  3. Right-click your network connection and select "Properties".
  4. Select "Internet Protocol Version 4 (TCP/IPv4)" and click "Properties".
  5. Manually enter a public DNS server, such as Google DNS (8.8.8.8, 8.8.4.4).

Resolving the UPS WorldShip HTTPcomm Error: DNS Lookup Failure 31670 by Clearing Cache and Cookies

If outdated cache and cookies are causing the UPS WorldShip HTTPcomm Error 31670, clearing them can help resolve the issue. Follow these steps:

  1. Open your browser and go to settings.
  2. Find the option to clear browsing data.
  3. Select "Cookies and other site data" and "Cached images and files".
  4. Click "Clear data".

Updating Your Browser to Resolve the UPS WorldShip HTTPcomm Error: DNS Lookup Failure 31670

If you are using an outdated browser, updating it may help resolve the UPS WorldShip HTTPcomm Error 31670. Here’s how:

  1. Open your browser and go to settings.
  2. Find the option to check for updates.
  3. Download and install any available updates.

Reinstalling Your Browser to Fix the UPS WorldShip HTTPcomm Error: DNS Lookup Failure 31670

If updating your browser did not work, you can try uninstalling and reinstalling it to resolve the UPS WorldShip HTTPcomm Error 31670. Follow these steps:

  1. Uninstall your current browser.
  2. Download the latest version from the official website.
  3. Install the new browser.

Resolving the UPS WorldShip HTTPcomm Error: DNS Lookup Failure 31670 by Disabling Firewall and Antivirus Programs

Firewall and antivirus programs can sometimes interfere with the WorldShip application and cause the HTTPcomm Error 31670. If all other solutions fail, disabling these programs temporarily can help diagnose the issue. Here’s how to do it:

  1. Open your firewall or antivirus software settings.
  2. Find the option to disable the program temporarily.
  3. Try reconnecting to the UPS server.

Contacting Technical Support for Assistance

If you have tried all of the recommended solutions and still cannot fix the UPS WorldShip HTTPcomm Error 31670, you may need to contact technical support for additional assistance. They will be able to help you identify the root cause of the issue and find a solution that works for your specific case.

Conclusion

In conclusion, the UPS WorldShip HTTPcomm Error 31670 can be a frustrating problem to deal with, but it is usually fixable. There are several steps you can take to diagnose and resolve the problem, including checking your internet connection, updating your browser, clearing your cache and cookies, and disabling firewall and antivirus programs. If all else fails, contacting technical support may be your best bet for resolving the issue. With some persistence and patience, you should be able to get your WorldShip application up and running smoothly once again.

It is important to note that the UPS WorldShip HTTPcomm Error 31670 can sometimes be caused by issues with your computer’s DNS settings. If you suspect this may be the case, you can try resetting your DNS settings to their default values. This can usually be done by opening the Command Prompt and typing in the command ipconfig /flushdns.

Another potential solution to the HTTPcomm Error 31670 is to uninstall and reinstall the WorldShip application. This can help to ensure that any corrupted files or settings are completely removed and replaced with fresh, working ones. However, be sure to back up any important data before uninstalling the application, as this process will delete all data associated with the program.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over a decade of expertise in logistics, business development, and operational efficiency to the table.

Since founding ShipScience in 2018, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having established Refund Geeks and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders and staying ahead of the latest trends in e-commerce and logistics.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

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