How to Get DG to Print in FedEx Ship Manager

September 27, 2024
by Anthony Robinson

How to Get DG to Print in FedEx Ship Manager

Shipping dangerous goods (DG) with FedEx requires that all necessary information is accurately provided and properly labeled. One of the common challenges encountered when processing DG shipments in FedEx Ship Manager is having the DG information fail to print correctly. This can cause delays in shipping and jeopardize the safety of the shipment. In this article, we will uncover how to address printing issues in FedEx Ship Manager to ensure that you are fully equipped to handle all your DG shipments.

Understanding the Importance of DG in Shipping

Dangerous goods are materials that pose a significant risk to health, safety, or property when transported by air, ground, or sea. Shipping DG requires extensive knowledge and expertise to ensure these materials are transported safely and legally. Any mistake in handling DG materials such as incorrect labeling, inadequate packaging, or inaccurately reported shipment information can result in dire consequences such as fines, delays, or injuries.

It is important to note that not all materials classified as DG are obvious hazards. For example, lithium batteries, which are commonly used in electronic devices, are considered DG due to their potential to ignite or explode if not handled properly. This highlights the need for proper training and awareness when it comes to shipping DG materials, as even seemingly harmless items can pose a risk if not handled correctly.

Common Reasons for DG Printing Issues in FedEx Ship Manager

The first step towards resolving DG printing issues in FedEx Ship Manager is identifying the reasons. Some of the common reasons that may cause DG information to fail to print include:

  • Outdated software
  • Incomplete or inaccurately entered shipment data
  • Misconfigured printer or label settings
  • Poor internet connection

If the internet connection is weak or unstable, the DG information may fail to transmit to the printer, resulting in printing issues. It is important to ensure that the internet connection is strong and stable before attempting to print DG information in FedEx Ship Manager.

How to Ensure Your DG Information is Accurate and Up to Date

The accuracy and completeness of the shipping information for DG materials are critical in ensuring their safety during transport. FedEx has stringent rules and regulations that must be followed when shipping DG. It is advisable to use a fully integrated transportation management system (TMS) that has automated DG shipping tools to help manage and update the latest DG regulations. This can help you stay up-to-date with the latest shipping regulations and minimize errors in the shipping information.

Another important factor to consider when ensuring the accuracy and up-to-date nature of your DG information is to regularly train your employees who handle DG materials. This training should cover the latest regulations, proper handling procedures, and emergency response protocols. By keeping your employees informed and trained, you can reduce the risk of accidents and ensure that your DG shipments are handled safely and efficiently.

It is also important to maintain accurate records of your DG shipments, including the type of DG material, the quantity, and the destination. This information can be used to track your shipments and ensure that they are delivered to the correct location. Additionally, accurate records can help you identify any potential issues or errors in your shipping information, allowing you to take corrective action before any problems arise.

Step-by-Step Guide to Configuring FedEx Ship Manager for DG Printing

Configuring FedEx Ship Manager to print DG labels accurately is a critical aspect of shipping DG. FedEx Ship Manager makes it possible to create and print DG labels, but this process must be set up correctly. Follow these steps to configure FedEx Ship Manager for DG printing:

  1. Ensure FedEx Ships Dangerous Goods is selected in the shipment options.
  2. Enter all the required DG data during shipment processing.
  3. Configure the printer settings. You need to ensure that you select the correct printer and label type to use.
  4. Test the printer settings by printing a test label.

If you encounter any issues during the configuration process, you can contact FedEx customer support for assistance. They have a team of experts who can guide you through the process and help you troubleshoot any problems that may arise. Additionally, it is recommended that you regularly check for updates to the FedEx Ship Manager software to ensure that you are using the latest version and have access to all the latest features and improvements.

Troubleshooting Tips for DG Printing Problems in FedEx Ship Manager

If you are still experiencing DG printing issues after following the above steps, here are some troubleshooting tips to help you resolve the problem:

  • Verify that your shipping information is accurate and well entered.
  • Check that you have updated FedEx Ship Manager to the latest version.
  • Double-check your printer settings and make sure it is connected and functioning correctly.
  • If none of the above steps have resolved the issue, try restarting your computer and printer. Sometimes a simple restart can fix the problem.

Best Practices for Shipping Dangerous Goods with FedEx

Shipping DG comes with significant risks, and it is vital to follow the best practices to ensure safe transport. Here are some of the best practices for shipping DG with FedEx:

  • Stay up to date with the latest DG regulations.
  • Provide accurate shipment information, including accurate DG classification.
  • Use packaging materials that are approved for shipping DG.
  • Provide adequate labels and markings on the packaging to indicate DG content and provide handling instructions.

It is also important to properly train employees who handle DG shipments. This includes providing them with the necessary knowledge and skills to handle DG safely and effectively. Additionally, it is recommended to have a contingency plan in place in case of an emergency or accident involving DG during transport. By following these best practices, you can help ensure the safe and efficient transport of dangerous goods with FedEx.

Compliance Requirements for Shipping Dangerous Goods with FedEx

FedEx has specific compliance requirements that must be met when shipping DG. These requirements include proper labeling and marking of the packages to indicate the type of DG being shipped and any special handling instructions. Failure to comply with these regulations could lead to severe financial penalties and potential legal action.

In addition to proper labeling and marking, FedEx also requires shippers to provide accurate and complete documentation for all DG shipments. This documentation includes a Shipper’s Declaration for Dangerous Goods, which outlines the contents of the package, the classification of the DG, and any necessary emergency response information. It is important to note that different countries may have their own specific requirements for DG shipments, and shippers should always check with local authorities to ensure compliance.

How to Label DG Packages Correctly to Avoid Printing Issues

Labeling DG packages correctly is essential in avoiding printing issues. The labels must be clear and legible with proper markings that indicate the type of DG being shipped. You should also include emergency contact information to be used in case of an emergency.

The labels should be placed on a flat surface of the package and should not be covered by any other labels or markings. Additionally, the labels should be affixed securely to the package to prevent them from falling off during transit. Failure to properly label DG packages can result in delays, fines, and even safety hazards. Therefore, it is crucial to follow the regulations and guidelines set forth by the relevant authorities when labeling DG packages.

Tips for Proper Packaging of Dangerous Goods with FedEx

The proper packaging of DG is vital to ensure that the materials are safely transported to their intended destination. Here are some tips for proper packaging of DG:

  • Use packaging materials recommended by FedEx.
  • Ensure that packages are correctly sealed with appropriate tape.
  • Include shock-absorbing material to minimize the risk of damage during transport.

In conclusion, successfully shipping DG requires thorough preparation and compliance with regulations to achieve a safe and speedy delivery. Follow the steps outlined in this article to configure FedEx Ship Manager for accurate printing of DG labels and practice the best packaging and labeling practices to ensure safe shipment of hazardous materials.

Different types of dangerous goods require different packaging and labeling requirements. Some materials may require additional labeling or markings on the outside of the package. It is important to research and understand the specific requirements for the type of dangerous goods being shipped to ensure compliance with regulations and safe transport.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

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