How to Negotiate Better Shipping Rates with OnTrac Using Better Packaging

May 8, 2023
by Anthony Robinson

How to Negotiate Better Shipping Rates with OnTrac Using Better Packaging

The success of an e-commerce business largely depends on how efficiently it manages its shipping operations. Shipping rates play a crucial role in determining the overall profitability of an e-commerce business. Shipping costs can make up a significant portion of the expenses, and therefore, it is important to negotiate better shipping rates. One key way to do this is by using better packaging to reduce costs associated with shipping. In this article, we will discuss the importance of shipping rates for e-commerce businesses and how to negotiate better rates with OnTrac using better packaging.

Understanding the Importance of Shipping Rates for E-commerce Businesses

Shipping rates are a crucial factor in determining the overall profitability of e-commerce businesses. High shipping rates can result in an increase in operational expenses, which can directly affect the bottom line. In today's competitive marketplace, it's important to offer affordable shipping rates to attract and retain customers. Customers are increasingly looking for fast and cost-effective shipping options. Therefore, e-commerce businesses must focus on shipping rates as a key factor to succeed in the competitive marketplace.

One way e-commerce businesses can reduce shipping costs is by negotiating better rates with shipping carriers. This can be achieved by leveraging the volume of shipments and establishing a good relationship with the carrier. Another way to reduce shipping costs is by optimizing the packaging and shipping process. This includes using the right size and weight of packaging materials, as well as implementing efficient shipping practices to reduce the time and cost of handling and processing orders.

Moreover, offering free shipping can be a powerful marketing tool for e-commerce businesses. While it may seem counterintuitive to offer free shipping, it can actually increase sales and customer loyalty. Customers are more likely to make a purchase if they know they won't have to pay for shipping. Additionally, offering free shipping can help businesses stand out from their competitors and attract new customers who are looking for a good deal.

How OnTrac Shipping Services Work

OnTrac is a leading regional shipping carrier that offers fast and reliable delivery services. OnTrac's services cover the eight western states, including California, Arizona, Colorado, Idaho, Oregon, Utah, Washington, and Nevada. OnTrac offers a range of services, including same-day delivery, overnight delivery, and two-day delivery. OnTrac uses a hub and spoke model that enables them to provide efficient and cost-effective shipping services.

One of the key features of OnTrac's shipping services is their advanced tracking system. Customers can track their packages in real-time, from the moment they are picked up to the moment they are delivered. This provides peace of mind and allows customers to plan accordingly.

In addition to their standard shipping services, OnTrac also offers customized solutions for businesses. This includes specialized handling, warehousing, and distribution services. OnTrac's team of experts work closely with businesses to develop tailored solutions that meet their unique needs and requirements.

Identifying the Factors that Affect Shipping Rates

Multiple factors determine the shipping rates for e-commerce businesses. These factors include weight, dimension, distance, shipping speed, and packaging. Understanding these factors is essential to negotiate better shipping rates. For example, lighter packages are usually cheaper to ship than heavier packages. Similarly, smaller packages are cheaper to ship than larger ones. Therefore, by optimizing the packaging and reducing the weight and size of the package, businesses can save on shipping costs.

Another factor that affects shipping rates is the shipping destination. Shipping to remote or rural areas can be more expensive than shipping to urban areas. This is because carriers have to cover longer distances and may have to use different modes of transportation to reach remote areas. Additionally, international shipping rates can vary significantly depending on the destination country and the customs regulations of that country. Therefore, businesses should consider the shipping destination when calculating shipping costs and adjust their pricing accordingly.

How to Choose the Right Packaging Materials for Your Shipment

Choosing the right packaging materials is essential to reduce shipping costs. The packaging materials used can directly affect the weight and size of the package, which determines the shipping cost. Businesses should choose the packaging material based on the product's weight, size, and fragility. Choosing the right packaging material can help to reduce the likelihood of product damage during shipping while also minimizing shipping costs. It is important to choose the right packaging materials to provide adequate protection to the product while in transit.

One important factor to consider when choosing packaging materials is the environmental impact. Businesses should opt for eco-friendly packaging materials that are biodegradable or recyclable. This not only helps to reduce the carbon footprint but also enhances the brand's image as a socially responsible entity.

Another consideration is the type of shipping method used. For example, air freight requires lightweight packaging materials to reduce the overall weight of the package, while sea freight allows for heavier packaging materials to be used. It is important to choose the right packaging materials based on the shipping method to ensure that the product arrives at its destination safely and cost-effectively.

Tips for Efficiently Packing Your Products to Reduce Shipping Costs

E-commerce businesses should adopt efficient packing practices to reduce shipping costs. Efficient packing practices include:

  • Using the right packaging material
  • Optimizing the package size
  • Using packaging materials that provide maximum protection during transit

In addition, businesses can use volume-based packaging that is designed to accommodate multiple products in a single shipment, thus reducing the overall cost of shipping. Efficient packing practices can help businesses reduce costs and improve customer satisfaction by ensuring that products arrive in good condition.

Another important factor to consider when packing products for shipping is the weight of the package. Shipping carriers charge based on the weight of the package, so it's important to keep the weight as low as possible without compromising the safety of the products. Businesses can use lightweight packaging materials such as bubble wrap, air pillows, or foam inserts to protect the products while keeping the weight down. Additionally, businesses can consider using flat-rate shipping options offered by carriers, which can be more cost-effective for heavier packages. By keeping the weight of the package in mind, businesses can further reduce their shipping costs and improve their bottom line.

Negotiating with OnTrac: Dos and Don'ts

Once businesses have optimized their packaging and packing practices, they can begin negotiations with OnTrac to get better shipping rates. Negotiating with OnTrac can be challenging, but following certain dos and don'ts can make the process smoother and more successful.

One important "do" when negotiating with OnTrac is to come prepared with data and information about your shipping needs and volume. This can include historical shipping data, projected growth, and any unique shipping requirements. OnTrac is more likely to offer favorable rates to businesses that can demonstrate a consistent and significant shipping volume.

How to Leverage Volume Discounts and Other Incentives

Volume discounts and other incentives such as pre-payments and contractual agreements can help businesses save on shipping costs. These incentives require businesses to enter into long-term agreements with shipping carriers, providing a stable source of revenue for the carrier and cost savings for the businesses. Businesses can also save on shipping costs by using automated shipping solutions that can streamline the shipping process.

Another way businesses can save on shipping costs is by optimizing their packaging. By using the right size and type of packaging, businesses can reduce the weight and dimensions of their shipments, which can lead to lower shipping costs. Additionally, businesses can consider using eco-friendly packaging materials, which not only help the environment but can also reduce shipping costs by being lighter and more compact.

Finally, businesses can negotiate with shipping carriers to get better rates. By comparing rates from different carriers and leveraging their shipping volume, businesses can negotiate better rates and terms with their preferred carrier. This can lead to significant cost savings over time and help businesses stay competitive in their industry.

How Automation can Help Streamline Your Shipping Process

Automated shipping solutions can help businesses to streamline their shipping processes, reducing the likelihood of errors and delays. Automated shipping solutions can help businesses to manage their orders, create shipping labels, and track shipments in real-time. Automated shipping solutions can help businesses to reduce their shipping costs by providing real-time information about the most cost-effective shipping options.

Another benefit of automated shipping solutions is that they can help businesses to improve their customer service. With real-time tracking information, businesses can provide their customers with accurate and up-to-date information about the status of their shipments. This can help to reduce customer inquiries and complaints, and improve overall customer satisfaction.

Furthermore, automated shipping solutions can help businesses to scale their shipping operations more efficiently. As a business grows and its shipping volume increases, manual shipping processes can become overwhelming and time-consuming. Automated shipping solutions can help businesses to handle larger volumes of orders without the need for additional staff or resources.

Tracking Your Shipments and Managing Delivery Expectations

Tracking shipments and managing delivery expectations is important for e-commerce businesses to ensure customer satisfaction. Tracking shipments in real-time provides customers with timely information about their order's location and expected delivery time. This information can help businesses to manage customer expectations and reduce the likelihood of shipping-related issues.

Additionally, providing customers with the ability to manage their delivery expectations can also improve their overall experience. This can include options such as selecting a specific delivery date or time, choosing a delivery location, or even opting for contactless delivery. By offering these options, businesses can cater to the individual needs and preferences of their customers, ultimately leading to higher levels of satisfaction and repeat business.

Common Mistakes to Avoid When Negotiating Shipping Rates

Businesses should be cautious when negotiating shipping rates with their shipping providers. Common mistakes to avoid include:

  • Not doing enough research
  • Not having a clear understanding of the shipping provider's pricing structure
  • Not having a clear understanding of the shipping provider's service offerings

Case Studies: Successful Examples of Businesses that Negotiated Better Shipping Rates with OnTrac

There are many successful examples of businesses that have negotiated better shipping rates with OnTrac. These businesses have optimized their packaging, adopted efficient packing practices, and have negotiated effectively with OnTrac to get better shipping rates.

Best Practices for Maintaining a Good Relationship with Your Shipping Carrier

Maintaining a good relationship with the shipping provider is essential for e-commerce businesses to succeed. Best practices for maintaining a good relationship with the shipping carrier include:

  • Paying invoices on time
  • Maintaining accurate shipping records
  • Providing transparent information about the shipment
  • Communicating proactively about any issues that may arise

Conclusion

Overall, e-commerce businesses must focus on optimizing their packaging, adopting efficient packing practices, and negotiating effectively with their shipping providers to reduce shipping costs and remain competitive. By following the dos and don'ts of negotiating with OnTrac, leveraging volume discounts and other incentives, and using automated shipping solutions, businesses can successfully negotiate better shipping rates while maintaining good relationships with their shipping providers.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over a decade of expertise in logistics, business development, and operational efficiency to the table.

Since founding ShipScience in 2018, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having established Refund Geeks and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders and staying ahead of the latest trends in e-commerce and logistics.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

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