How to Use a FedEx Door Tag for Signature

May 20, 2023
Written by
Anthony Robinson
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How to Use a FedEx Door Tag for Signature

Are you tired of missing important packages because you weren't home when they arrived? Or perhaps you want to authorize someone else to sign for your delivery? FedEx's Door Tag service can help you with that and more. In this comprehensive guide, we'll explore everything you need to know about using a FedEx Door Tag for signature, ensuring your packages are delivered securely and conveniently.

Benefits of Using a FedEx Door Tag

Enhanced Delivery Control

Using a Door Tag allows you to take control of your delivery by providing specific instructions on where to leave your package and when to deliver it. Options include:

  • Leaving the package at your doorstep
  • With a neighbor
  • At a nearby FedEx location for convenient pick-up
  • Authorizing someone else to sign for the package on your behalf

Prevention of Package Theft

Door Tags help prevent package theft by allowing you to specify a secure location for delivery. This is particularly beneficial if you live in an area with high foot traffic or if you cannot be home to receive the package.

Time and Hassle Savings

Instead of rearranging your schedule to be home for delivery, you can leave clear instructions for the package to be placed in a secure location. This is especially helpful for those with busy schedules or those unable to take time off work.

What is a FedEx Door Tag?

A Door Tag is a physical label that FedEx drivers leave on your door if they're unable to deliver your package. It contains a unique tracking number that allows you to manage your delivery and leave specific instructions for the next attempt.

With a Door Tag, you can:

  • Request a hold at a FedEx location
  • Schedule a delivery for a specific date and time
  • Redirect the package to a different address
  • Authorize the driver to leave the package without a signature

For more information, visit the FedEx Delivery Manager.

How to Request a FedEx Door Tag

You can request a Door Tag through the following methods:

Online

Sign in to your FedEx account on the FedEx website and select the package you want to manage. Follow the prompts to request a Door Tag.

By Phone

Call FedEx customer service at 1-800-GoFedEx (1-800-463-3339) and request a Door Tag over the phone. Ensure you have your tracking number and delivery address ready.

Note:

Door Tags can only be requested for packages that are already in transit and have not yet been delivered. They are available for certain delivery options, such as FedEx Ground and FedEx Express. For package eligibility, contact FedEx customer service.

When to Use a FedEx Door Tag

A Door Tag is applicable for any FedEx package delivery that requires a signature, including:

  • High-value items
  • Packages requiring adult signatures
  • Undeliverable packages on the first attempt

By signing and dating the Door Tag and placing it in a visible location, you grant the FedEx driver permission to leave the package without requiring a signature. Alternatively, you can use the Door Tag to schedule a more convenient delivery time or request a package hold at a FedEx location.

How to Fill Out a FedEx Door Tag

Upon receiving a Door Tag, fill out the necessary information to facilitate the next delivery attempt:

  • Your name
  • Signature
  • Address
  • Phone number
  • Specific delivery instructions (e.g., package location, authorized recipient)

Ensure all information is accurate and legible. For assistance, contact FedEx customer service.

Tips for Properly Filling Out a FedEx Door Tag

  • Accuracy: Double-check all information for correctness.
  • Clarity: Use clear and concise language to avoid confusion.
  • Visibility: Place the Door Tag in a visible location on your door.
  • Contact Information: Include your phone number or email for any delivery issues.
  • Special Instructions: Highlight any specific requirements, such as security concerns or handling instructions.

Leaving Detailed Instructions on a FedEx Door Tag

Utilize the instructions section on the Door Tag to provide comprehensive delivery guidelines:

  • Specify the exact location on your property for package placement
  • Identify authorized individuals for signing
  • Request specific delivery dates or times
  • Ask to hold the package at a local FedEx facility for pick-up

Ensure instructions are clear and easily understandable to facilitate smooth delivery.

Post-Door Tag Actions

Redelivery

After leaving a Door Tag, FedEx will follow your instructions for redelivery. If you chose to hold the package at a FedEx location, you'll receive a notification once it's ready for pick-up.

Tracking Your Package

Use the unique tracking number on the Door Tag to monitor your package's status via the FedEx tracking tool or mobile app.

Changing Delivery Details

If you need to alter the delivery address or date, update your preferences online or through the FedEx app using your tracking information. You can also authorize a shipment release online for unattended delivery.

Tracking Your Package with the Door Tag Number

To track your package using the Door Tag number:

  1. Visit the FedEx Tracking page.
  2. Enter the Door Tag number in the tracking field.
  3. View your package's status, estimated delivery time, and any additional instructions.

If you encounter issues, contact FedEx customer service for assistance.

Managing a Missing FedEx Door Tag

Should your Door Tag go missing, you can still manage your delivery by:

  • Signing into your FedEx account to update delivery instructions or request a new Door Tag
  • Contacting FedEx Customer Service for assistance in updating your delivery preferences

Maintaining access to your FedEx account or keeping your contact information updated ensures smooth management of your deliveries even if the Door Tag is misplaced.

Changing Delivery Options with a FedEx Door Tag

Yes, you can modify your delivery options using a Door Tag. To do so:

  • Fill out the required information on the Door Tag
  • Leave it for the FedEx driver
  • Alternatively, update your delivery preferences online or via the FedEx app

These options provide flexibility in managing your package deliveries according to your convenience.

Validity Period of a FedEx Door Tag

A Door Tag remains valid for one week from the date it is left by the FedEx driver. If the package isn't delivered or picked up within this timeframe, it will be returned to the sender. To avoid delays, ensure you manage your delivery preferences promptly.

Using a FedEx Door Tag for International Shipments

FedEx Door Tags can also be utilized for international shipments, provided the delivery requires a signature. Keep in mind that international deliveries may involve different customs requirements and fees. For detailed information, refer to FedEx's international shipping guidelines.

Avoiding Common Mistakes with FedEx Door Tags

To ensure effective use of FedEx Door Tags, avoid these common mistakes:

  • Incorrect Information: Double-check all filled details for accuracy.
  • Vague Instructions: Provide clear and detailed delivery instructions.
  • Unsafe Package Placement: Choose secure locations to prevent theft or damage.

By adhering to these guidelines, you can enhance the efficiency and security of your package deliveries.

With these tips and guidelines, you can confidently use a FedEx Door Tag for signature and maintain complete control over your package deliveries. Say goodbye to missed deliveries and hello to convenient and secure package management!

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelors Degree in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.
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