Is UPS My Choice Worth It?

September 27, 2024
by Anthony Robinson

Is UPS My Choice Worth It?

When it comes to delivering your packages with UPS, their My Choice service has become quite popular in recent years. The service aims to provide customers with more control over their deliveries, including the ability to reschedule, redirect, or even hold their packages. But with a free and premium option available, is it really worth the cost? In this article, we will explore everything you need to know about UPS My Choice and help you determine if it’s worth the investment.

What is UPS My Choice and How Does it Work?

UPS My Choice is a service offered by UPS that provides customers with a greater sense of control over their package deliveries. It’s free to sign up for the basic service, but there is also a premium option available that includes additional features and benefits. UPS My Choice allows you to:

  • Customize your delivery preferences
  • Receive delivery alerts
  • Reroute your packages to a different address or pickup location

One of the key benefits of UPS My Choice is the ability to schedule your deliveries for a specific date and time that works best for you. This is especially helpful if you know you won’t be home during the day to receive your package. You can also provide specific delivery instructions, such as leaving the package at a particular location or with a neighbor.

In addition to these features, UPS My Choice also offers a delivery planner tool that allows you to view and manage all your incoming packages in one place. This can help you stay organized and ensure that you don’t miss any important deliveries. Overall, UPS My Choice is a valuable service for anyone who wants more control over their package deliveries and wants to make the process as convenient as possible.

Benefits of Using UPS My Choice Service

There are many benefits to using UPS My Choice, including:

  • Avoiding the inconvenience of missed deliveries
  • Having more control over delivery times and locations

In addition to the benefits mentioned above, UPS My Choice also offers a feature called “Leave at Location”. This allows customers to authorize UPS to leave their package at a specific location, such as a back porch or garage, if they won’t be home to receive it. This can be especially helpful for customers who live in areas with high package theft rates or who have busy schedules.

Another benefit of UPS My Choice is the ability to request a hold on package delivery. This feature allows customers to delay the delivery of their package for up to two weeks, giving them more flexibility in when they receive their items. This can be useful for customers who are going on vacation or who need to coordinate their package delivery with their work schedule.

Cost Comparison: Free vs Premium Membership

The basic membership for UPS My Choice is free, but there is a premium option available for $40 annually. Premium membership offers several additional features, such as:

  • Unlimited free delivery rescheduling
  • Delivery to a UPS Access Point location
  • Access to UPS My Choice Deals, offering exclusive discounts and promotions
  • Authorization for shipment release

While the additional features provided with a premium membership may be worth it to some, others may find that the free membership provides enough of the necessary services to meet their needs.

How to Sign Up for UPS My Choice

Signing up for UPS My Choice is easy and can be done online. To sign up, simply visit the UPS website and click the “Sign Up” button. You will then be directed to a page to create your account. Once you have created your account, you will have access to all the available features and benefits of the service, including:

  • Tracking your packages
  • Receiving delivery alerts
  • Rerouting your package to a different address or pickup location

You can also customize your delivery preferences, such as choosing to have your package delivered to a specific location or on a specific day. Additionally, UPS My Choice offers a premium membership option that includes even more benefits.

Understanding the Delivery Options Available with UPS My Choice

UPS My Choice offers several different delivery options to their customers, including:

  • Delivery to a UPS Access Point location
  • Customizable delivery preferences
  • Request for a signature upon delivery
  • Delivery instructions for the driver
  • Delivery alerts via text or email

These delivery options allow customers to pick the option that best suits their needs. Whether you are not home to receive your delivery or need it to be delivered to a specific location, UPS My Choice puts the power back in the hands of the customer.

How to Manage Your Deliveries with UPS My Choice

Managing your deliveries with UPS My Choice is a breeze. By logging into your account, you can view all your upcoming deliveries, track their progress, and make any necessary changes to the delivery preferences. Customers can even reroute a package while it is in transit to avoid any inconvenience. With UPS My Choice, you can make sure that your packages arrive on time and at a convenient location.

Another great feature of UPS My Choice is the ability to receive delivery alerts. You can choose to receive notifications via email, text message, or even push notifications through the UPS mobile app. This way, you can stay informed about the status of your package and know exactly when it will arrive.

Additionally, UPS My Choice offers a delivery planner tool that allows you to schedule your deliveries for a specific date and time that works best for you. This is especially helpful if you know you won’t be home during the day and want to ensure that your package is delivered at a time when you’ll be available to receive it.

Real Customer Reviews and Feedback on UPS My Choice

According to Trustpilot, an independent platform for customer reviews, UPS My Choice has received over 6,000 reviews and has an overall rating of 3.3 out of 5 stars. While some customers have provided negative feedback, most of the reviews are positive. Customers appreciate the ability to customize and control their deliveries, but some have reported issues with delayed deliveries or poor customer service.

One common theme among positive reviews is the convenience of UPS My Choice. Customers appreciate being able to track their packages and receive notifications about delivery times. Some have even mentioned that the service has helped them avoid package theft by allowing them to schedule deliveries for times when they are home.

On the other hand, negative reviews often mention issues with package delivery. Some customers have reported packages being marked as delivered when they have not actually received them, while others have experienced delays or lost packages. Additionally, some customers have reported difficulty reaching customer service to resolve these issues.

Is UPS My Choice Available Worldwide?

UPS My Choice is available in most countries around the world, but there may be some limitations depending on your location. It’s always best to check with UPS to see if the service is available in your area. Additionally, UPS My Choice offers different levels of membership depending on the country. Some countries may have a free basic membership, while others may require a paid premium membership for access to all features. It’s important to review the membership options and pricing for your specific location before signing up for UPS My Choice.

How to Cancel Your UPS My Choice Membership

If you decide that UPS My Choice is no longer right for you, canceling your membership is easy. Simply log in to your account, go to the Membership Information section, and click on the Cancel Membership button.

Frequently Asked Questions about UPS My Choice

Q: How do I sign up for UPS My Choice?

A: Signing up is easy; simply visit the UPS website and follow the sign-up instructions.

Q: What are the main benefits of UPS My Choice?

A: Major benefits include customizable delivery preferences, delivery alerts, and the ability to reroute packages.

Q: How much does the premium membership cost?

A: The premium membership costs $40 annually and offers additional features.

Conclusion

UPS My Choice can be a valuable service for anyone who wants more control over their package deliveries. The free membership offers many benefits, but for those who require additional features, the premium option may be worth the investment. With the ability to customize delivery preferences and track your packages, UPS My Choice makes receiving your packages more convenient and hassle-free.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over a decade of expertise in logistics, business development, and operational efficiency to the table.

Since founding ShipScience in 2018, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having established Refund Geeks and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders and staying ahead of the latest trends in e-commerce and logistics.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

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