Parcel Audit

Get Full-Spectrum Savings from Your Audit Partner.

Go beyond late shipment refunds with ShipScience’s comprehensive approach to parcel audit and recovery. We meticulously address rate discrepancies, billing errors, and more — ensuring you reclaim every dollar owed.

Unlock your savings

Redefining Parcel Audit & Recovery.

In the intricate world of parcel shipping, overlooked billing errors and rate discrepancies can drain your resources significantly. ShipScience's Parcel Audit & Recovery service meticulously examines every aspect of your shipping expenses to ensure you're billed correctly and fairly.

Multi-point, Full-featured Auditing

Unlock savings across all fronts, from rate validation to billing error detection, addressing critical operational inefficiencies.

Proactive Recovery Efforts

We don't just identify discrepancies; we actively recover owed amounts, eliminating your time spent researching and filing refund requests.

Insightful Operational Improvements

Leverage our findings for more than recovery—use them to enhance your shipping operations and prevent future losses.

WHAT’S INCLUDED

Digging Deeper: More than just late shipment refunds.

Rate Validation

Ensure you're only paying what you agreed to. We meticulously scrutinize your invoices against contractual rates, reclaiming any overcharges.

This diligent process not only recovers lost funds but also enforces accountability with your carriers, ensuring ongoing compliance and accuracy in billing.

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Screenshot of a software interface showing agreements for FedEx and UPS. Each has an option to upload files and displays details like annualized savings, new annual spend, next renewal date, and effective date, marked as active.

Two stacked panels showing data analytics. The top panel displays 3rd Party Billing Fees with 503 shipments and potential savings of $338. The bottom panel shows Eligible for Refunds with 30 shipments and potential savings of $600.

Billing Error Correction

Identify and rectify billing inaccuracies, from incorrect surcharges to incorrect weights or DIMs, safeguarding your finances.

Our comprehensive checks minimize the risk of paying for errors and help maintain the integrity of your financial operations, ultimately improving your bottom line.

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Operational Insights

Our experts analyze your shipping operations, pinpointing inefficiencies and recommending cost-effective improvements.

By understanding the nuances of your logistic processes, we can suggest targeted changes that reduce costs and enhance service delivery, leading to more streamlined operations and increased customer satisfaction.

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Screenshot of an optimize summary dashboard for FedEx and UPS shipments. It shows a total savings opportunity of $406,891.03 and highlights potential savings of $517 from address corrections. A graph and navigation menu are included.

How it Works

Effortless Recovery in Three Steps.

A digital form titled Connect UPS Account with fields for UPS.com User ID or Email and UPS.com password. It includes icons of two connected services, a cancel button, and a purple connect button.

1. Connect your Carrier Data

One-click connections to major parcel carriers allows you to stream your claims data and populate a unified operations overview, with our team ready to assist.

Chart displaying shipment refund eligibility data. Metrics include 30 impacted shipments, $600 potential savings, and 0.1% of savings opportunity. Includes buttons for Oversized Shipments and Additional Handling.

2. Define Custom Audit Rules

Our system, powered by advanced algorithms and overseen by experts, thoroughly examines your shipments to identify recoverable charges and operational improvements.

A card with a savings opportunity for FedEx/UPS shipments. It mentions $602,892 in correctable errors and fees from January 1, 2024, to May 7, 2024. A red arrow indicates a 1.2% potential savings. A button labeled Take Action now! is at the bottom.

3. Maximize Recovery

Following identification, we initiate the recovery process, automating necessary communications and paperwork, ensuring you receive every dollar you’re due.

“The savings we've realized since partnering with ShipScience have been substantial. The financial benefits alone have been massive. It’s incredible to see such significant savings that directly enhance our profitability at Purple Carrot.”

Nihal Raval, Senior Vice President Operations

Revolutionize your parcel shipping strategy.

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