PrestaShop vs BigCommerce

Running an online store is an increasingly popular way to sell products and services, but choosing the right e-commerce platform can be a daunting task. In this article, we will compare two popular platforms in the industry: PrestaShop and BigCommerce. We will dive into their key features, ease of use, customization abilities, pricing, security, SEO-friendliness, payment and shipping options, integrations with third-party services, and customer support. Finally, we will evaluate the pros and cons of each platform and help you make an informed decision about which one is right for your business.

Introduction to E-commerce Platforms

An e-commerce platform is a software application that allows businesses to create and manage an online store. It provides tools for managing products, processing payments, and tracking orders. There are many e-commerce platforms available, ranging from simple solutions for small businesses to complex platforms for large enterprises.

One of the key benefits of using an e-commerce platform is the ability to reach a wider audience. With an online store, businesses can sell their products to customers all over the world, without the limitations of a physical storefront. Additionally, e-commerce platforms often offer features such as search engine optimization and social media integration, which can help businesses attract more customers and increase sales.

What is PrestaShop?

PrestaShop is an open-source e-commerce platform that was launched in 2007. It is written in PHP and uses MySQL as its database management system. PrestaShop is highly configurable and can be customized to fit the needs of any business, regardless of its size.

One of the key features of PrestaShop is its extensive library of add-ons and modules, which allow users to easily add new functionality to their online store. These add-ons range from payment gateways and shipping modules to marketing and SEO tools. Additionally, PrestaShop offers a user-friendly interface and a wide range of design templates, making it easy for businesses to create a professional-looking online store without the need for extensive technical knowledge.

What is BigCommerce?

BigCommerce is a cloud-based e-commerce platform that was launched in 2009. It is designed for businesses of all sizes and provides a wide range of features and tools to help them grow and succeed online. BigCommerce is a fully hosted solution, meaning that it is managed and maintained by the platform provider.

One of the key benefits of using BigCommerce is its scalability. As your business grows, you can easily upgrade your plan to access more advanced features and support. Additionally, BigCommerce offers a range of integrations with popular third-party tools and services, such as payment gateways, shipping providers, and marketing platforms, to help streamline your operations and improve your online presence.

Key Features of PrestaShop

PrestaShop offers a variety of features that make it a popular choice among small and medium-sized businesses. Some of its key features include:

  • Free and open-source software
  • User-friendly interface
  • Advanced product management
  • Effortless store customization
  • Built-in SEO features

In addition to the above features, PrestaShop also offers a wide range of payment and shipping options, making it easy for businesses to manage their transactions. It also has a robust community of developers and users who contribute to its continuous improvement and offer support to each other. Furthermore, PrestaShop provides detailed analytics and reporting tools, allowing businesses to track their sales and customer behavior, and make informed decisions to improve their online store’s performance.

Key Features of BigCommerce

BigCommerce offers many features that make it a popular choice among businesses of all sizes. Some of its key features include:

  • Powerful and easy-to-use website builder
  • Advanced product management
  • Flexible tax and shipping rules
  • Built-in SEO features
  • Integration with leading payment gateways

In addition to the above features, BigCommerce also offers:

  • Multi-channel selling capabilities, allowing businesses to sell on various platforms such as Amazon, eBay, and Facebook
  • Abandoned cart recovery, which sends automated emails to customers who have left items in their cart without completing the purchase

Furthermore, BigCommerce provides excellent customer support, with 24/7 live chat, phone, and email support available to all users. This ensures that businesses can get the help they need, whenever they need it, to keep their online store running smoothly.

Ease of Use Comparison

PrestaShop can be a bit overwhelming for users who are not familiar with e-commerce platforms. There’s a learning curve to mastering its advanced features and functionalities. In contrast, BigCommerce provides a user-friendly interface that is extremely easy to navigate and requires minimal technical knowledge.

However, it’s worth noting that PrestaShop offers more flexibility and customization options compared to BigCommerce. This means that users who are willing to invest time in learning the platform can create a more tailored and unique online store. On the other hand, BigCommerce’s simplicity may be a better fit for users who prioritize ease of use over customization options.

Customization Capabilities Comparison

Both PrestaShop and BigCommerce offer a high degree of customization. PrestaShop allows store owners to customize everything from the appearance of their store to the functionality of their shopping cart. BigCommerce, however, takes customization to a whole new level with its visual page builder and intuitive customization options.

One of the key advantages of PrestaShop’s customization capabilities is its extensive library of themes and modules. These can be easily installed and customized to fit the specific needs of a store owner. Additionally, PrestaShop’s open-source nature allows for even further customization through the use of custom code and development.

On the other hand, BigCommerce’s visual page builder allows for easy drag-and-drop customization of pages and product listings. This feature is particularly useful for those without coding experience, as it allows for quick and easy changes to be made to the store’s layout and design. Furthermore, BigCommerce’s customization options extend beyond just the appearance of the store, with features such as custom checkout flows and shipping rules.

Pricing Comparison

Pricing for PrestaShop is quite straightforward as it is a free and open-source software. However, there may be additional costs associated with hosting, themes, and add-ons. BigCommerce, on the other hand, offers a range of pricing plans starting at $29.95 per month, with various features and functionalities included in each plan. While the price may seem steeper, it does include hosting and support.

It is important to consider the long-term costs of using either platform. While PrestaShop may have lower upfront costs, the cost of maintaining and updating the website may add up over time. On the other hand, BigCommerce’s pricing plans may be more expensive, but they offer a more comprehensive solution that includes hosting, security, and support. Ultimately, the decision on which platform to use should be based on the specific needs and budget of the business.

Security Comparison

Security is of utmost importance when it comes to online transactions. Both PrestaShop and BigCommerce take security seriously and provide a range of built-in security features such as SSL certificates and PCI compliance. Additionally, both platforms offer a variety of third-party security apps to enhance the security of their online stores.

However, it is important to note that while both platforms offer strong security measures, the responsibility of maintaining the security of the online store ultimately falls on the store owner. It is important for store owners to regularly update their software, use strong passwords, and implement additional security measures such as two-factor authentication to ensure the safety of their customers’ information.

SEO-Friendliness Comparison

Search engine optimization (SEO) plays a crucial role in driving traffic to online stores. Both PrestaShop and BigCommerce offer built-in SEO features such as customizable URLs and meta tags. BigCommerce, however, takes SEO to a whole new level with its built-in Google AMP feature that enhances mobile performance and SEO.

In addition to the built-in SEO features, BigCommerce also offers a range of SEO apps and plugins that can further improve your store’s search engine rankings. These include apps for keyword research, backlink building, and content optimization. With these tools, you can easily identify the keywords and phrases that your target audience is searching for and optimize your content accordingly, ensuring that your store appears at the top of search engine results pages.

Payment and Shipping Options Comparison

Flexible payment and shipping options are crucial for any online store. PrestaShop offers a range of payment and shipping options, with the option to add additional payment and shipping methods through third-party integrations. BigCommerce, on the other hand, offers greater flexibility in this regard, with a range of built-in payment and shipping options as well as integrations with leading carriers such as FedEx and UPS.

It is important to note that while PrestaShop may not have as many built-in options as BigCommerce, it does offer a wider range of third-party integrations. This means that if you have specific payment or shipping needs that are not covered by the built-in options, you may be able to find a third-party integration that meets your requirements.

Another factor to consider is the cost of using these payment and shipping options. While both platforms offer some free options, there may be additional fees associated with certain integrations or carriers. It is important to carefully review the pricing structure of each platform to ensure that you are getting the best value for your money.

Integrations with Third-Party Services Comparison

Both PrestaShop and BigCommerce offer a wide range of integrations with third-party services such as email marketing providers, accounting software, and social media platforms. However, BigCommerce provides a greater selection of built-in integrations and does a better job of integrating with third-party applications.

Customer Support Comparison

Customer support is critical, especially for businesses that are new to e-commerce platforms. Both PrestaShop and BigCommerce offer various support options such as email and phone support, help centers, and community forums. However, BigCommerce provides more comprehensive support options, including 24/7 live chat and premium support services.

Pros and Cons of Using PrestaShop


  • Free and open-source software
  • High level of customization
  • Built-in SEO features


  • Overwhelming for beginners
  • Additional costs for hosting, themes, and add-ons
  • Limited customer support options

Pros and Cons of Using BigCommerce


  • User-friendly interface
  • Built-in SEO features
  • Flexible payment and shipping options


  • Relatively higher pricing
  • Less customizable than PrestaShop
  • Less built-in language options

Which E-commerce Platform is Right for Your Business?

If you’re looking for a free and open-source platform with a wide range of customization options and built-in SEO features, then PrestaShop might be the way to go. However, if you’re looking for an easy-to-use platform with robust built-in features and greater flexibility in payment and shipping options, BigCommerce may be the right choice for you.

Conclusion: Final Thoughts on PrestaShop vs BigCommerce

Ultimately, the right e-commerce platform for your business will depend on your unique needs and budget. Both PrestaShop and BigCommerce are solid platforms that offer a range of features and tools to help businesses succeed online. We hope that this comparison has helped you make an informed decision about which platform is best suited for your business. Happy selling!

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