Rakuten Super Logistics vs Flowspace
Choosing the right logistics provider can be a make-or-break decision for any business that relies on shipping and fulfillment. Two popular options in this space are Rakuten Super Logistics and Flowspace. In this article, we’ll explore the similarities and differences between these two services, to help you determine which one is best for your business needs.
What is Rakuten Super Logistics?
Rakuten Super Logistics is a full-service logistics provider that offers end-to-end fulfillment services to businesses of all sizes. The company’s main focus is on helping ecommerce businesses streamline their shipping and fulfillment processes with high-quality technology and automation. Rakuten Super Logistics offers a suite of services to help businesses manage their entire ecommerce supply chain, including order fulfillment, reverse logistics, and transportation management.
In addition to its core services, Rakuten Super Logistics also provides businesses with advanced inventory management tools. These tools allow businesses to track their inventory levels in real-time, set up automatic reorder points, and receive alerts when inventory levels are running low. This helps businesses avoid stockouts and ensures that they always have the products they need to fulfill customer orders.
Rakuten Super Logistics also offers businesses access to its network of warehouses and distribution centers across the United States. This allows businesses to store their inventory closer to their customers, which can help reduce shipping times and costs. Additionally, Rakuten Super Logistics’ warehouses are equipped with state-of-the-art security systems and climate control technology to ensure that products are stored safely and in optimal conditions.
What is Flowspace?
Flowspace is a logistics marketplace that connects businesses with on-demand warehousing and fulfillment services. The company’s aim is to provide businesses with flexible and scalable warehousing solutions to help them optimize their supply chain management processes. Flowspace has a network of warehouses located across the United States, which businesses can leverage to store, manage, and ship their inventory as needed.
In addition to its warehousing and fulfillment services, Flowspace also offers businesses access to a user-friendly online platform that allows them to manage their inventory, track shipments, and view real-time analytics. This platform provides businesses with valuable insights into their supply chain operations, enabling them to make data-driven decisions that can help them reduce costs, improve efficiency, and enhance customer satisfaction. With Flowspace, businesses can streamline their logistics processes and focus on what they do best – growing their business.
How do Rakuten Super Logistics and Flowspace compare in terms of pricing?
Both Rakuten Super Logistics and Flowspace offer different pricing models based on the needs and requirements of individual businesses. Rakuten Super Logistics charges businesses based on their specific storage and fulfillment needs. The company’s pricing structure includes charges for receiving, picking and packing, and shipping the products. On the other hand, Flowspace prices its services on a per-pallet basis. Businesses can pay for storage, picking and packing, and shipping costs separately. Overall, both companies offer competitive pricing models that can be tailored to meet the needs of individual businesses.
However, it is important to note that Rakuten Super Logistics offers volume discounts for businesses that have high order volumes. This means that businesses that have a high volume of orders can benefit from lower prices per order. Flowspace, on the other hand, does not offer volume discounts, but it does offer a price match guarantee. This means that if a business finds a lower price for the same service from a competitor, Flowspace will match that price.
In addition, Rakuten Super Logistics offers a free trial period for businesses to test out their services before committing to a long-term contract. This allows businesses to see if the company’s services meet their needs and expectations before making a financial commitment. Flowspace also offers a free trial period, but it is only for a limited time and is subject to availability.
What are the key features of Rakuten Super Logistics and Flowspace?
Rakuten Super Logistics offers a range of features to help businesses optimize their fulfillment and shipping processes. This includes a proprietary warehouse management system, advanced analytics, and a sophisticated returns management system. Additionally, Rakuten Super Logistics offers shipping discounts to businesses that use its own carrier network. Flowspace, on the other hand, offers flexible warehousing solutions, on-demand access to warehousing and fulfillment services, and transparent pricing. The company’s platform is designed to optimize the supply chain for businesses with seasonal demand, product launches, or other significant changes to their inventory management requirements.
Another key feature of Rakuten Super Logistics is its ability to integrate with a variety of e-commerce platforms, including Shopify, Magento, and WooCommerce. This allows businesses to easily manage their orders and inventory across multiple channels. Additionally, Rakuten Super Logistics offers customizable packaging options, which can help businesses reduce shipping costs and improve their brand recognition.
Flowspace also offers a range of value-added services, such as kitting and assembly, quality control, and labeling and packaging. These services can help businesses streamline their supply chain and reduce their overall costs. Flowspace’s platform also provides real-time visibility into inventory levels and order status, which can help businesses make more informed decisions about their operations.
Which types of businesses are best suited for Rakuten Super Logistics or Flowspace?
Rakuten Super Logistics is best suited for small to medium-sized businesses that are looking for a complete end-to-end fulfillment solution. The company’s technology-driven approach to ecommerce fulfillment is ideal for businesses that want to streamline their operations. Flowspace, on the other hand, is suited for businesses of all sizes that need flexible warehousing solutions. The company’s network of warehouses and on-demand access to fulfillment services is ideal for businesses that experience fluctuations in demand, or that have a need for temporary storage or overflow warehousing.
It’s important to note that both Rakuten Super Logistics and Flowspace offer additional services beyond just fulfillment and warehousing. Rakuten Super Logistics offers value-added services such as kitting, assembly, and returns management, while Flowspace offers transportation and logistics services to help businesses manage their entire supply chain. Ultimately, the best fit for a business will depend on their specific needs and priorities.
How do Rakuten Super Logistics and Flowspace differ in terms of customer support?
Rakuten Super Logistics offers a high level of customer support, including a dedicated account manager and 24/7 customer service. Customers can contact the company by phone, email, or online chat. Flowspace also offers customer support, but it is less comprehensive than Rakuten Super Logistics. Customers can contact the company by phone or email, and there is no dedicated account manager assigned to each customer. However, both companies offer robust online support documentation and resources that businesses can access to get answers to common questions.
Another way in which Rakuten Super Logistics and Flowspace differ in terms of customer support is the level of customization offered. Rakuten Super Logistics provides tailored solutions to meet the unique needs of each customer, including customized reporting and analytics. Flowspace, on the other hand, offers a more standardized approach to customer support, with fewer options for customization.
Additionally, Rakuten Super Logistics has a reputation for going above and beyond to ensure customer satisfaction. They have been known to proactively identify and resolve issues before they become problems, and to provide personalized attention to each customer. Flowspace, while still providing good customer support, may not have the same level of dedication to individual customers.
What are the pros and cons of using Rakuten Super Logistics or Flowspace for your business?
The main pros of using Rakuten Super Logistics are its comprehensive end-to-end fulfillment solutions, high-tech warehouse management system, and excellent customer service. However, one potential downside to using this service is that it may be more expensive compared to other logistics providers. The main pros of using Flowspace are its flexible warehousing solutions, transparent pricing model, and access to multiple warehouses across the United States. That said, one potential downside to using Flowspace is that it may not have the same level of customer support as Rakuten Super Logistics.
Another factor to consider when choosing between Rakuten Super Logistics and Flowspace is the size of your business. If you have a smaller business, Flowspace may be a better option as it offers more flexible warehousing solutions and a transparent pricing model that can be more cost-effective for smaller operations. However, if you have a larger business with more complex fulfillment needs, Rakuten Super Logistics may be the better choice due to its comprehensive end-to-end solutions and high-tech warehouse management system.
Are there any notable case studies or success stories from businesses using Rakuten Super Logistics or Flowspace?
Both Rakuten Super Logistics and Flowspace have a number of successful case studies and success stories from businesses that have used their services. For example, Rakuten Super Logistics has helped businesses like Hugo Naturals, Inc. increase their order accuracy rates to over 99% and reduce their shipping costs by 20%. Flowspace has helped businesses like Bevel increase their warehouse storage by 40% and decrease their inventory errors by 50%. Despite these successes, it’s important to remember that each business has unique needs and requirements, and what works for one business may not necessarily work for another.
Another notable success story from Rakuten Super Logistics is their work with the online retailer, Zulily. Rakuten Super Logistics helped Zulily improve their shipping times by 50%, which led to an increase in customer satisfaction and repeat business. Flowspace has also worked with businesses like Boxed, a wholesale retailer, to help them expand their operations and reach new customers. By using Flowspace’s on-demand warehousing and fulfillment services, Boxed was able to quickly and efficiently fulfill orders and expand their product offerings.
It’s important to note that both Rakuten Super Logistics and Flowspace offer a range of services and solutions to meet the unique needs of each business. From inventory management to order fulfillment, these companies have helped businesses of all sizes streamline their operations and improve their bottom line. By partnering with a trusted logistics provider, businesses can focus on what they do best – creating and selling great products – while leaving the logistics to the experts.
How can you decide which option is best for your business: Rakuten Super Logistics or Flowspace?
The best way to determine which logistics provider is best for your business is to carefully consider your specific needs and requirements. Consider factors like the volume of your orders, the size and frequency of your inventory, and whether your business requires flexible warehousing solutions. Additionally, consider factors like the type of products you sell and any unique shipping requirements you may have. Once you have a clear understanding of your needs, you can compare the features and pricing of Rakuten Super Logistics and Flowspace to determine which provider is the best fit for your business.