Rakuten Super Logistics vs Outerspace

May 8, 2023
by Anthony Robinson
Rakuten Super Logistics vs Outerspace

Rakuten Super Logistics vs Outerspace

When it comes to ecommerce logistics, there are numerous options to choose from. Two popular choices are Rakuten Super Logistics and Outerspace. In this article, we’ll dive deep into what sets these two competitors apart and help you make an informed decision on which is the better option for your business.

An Introduction to Rakuten Super Logistics and Outerspace

Before we compare Rakuten Super Logistics and Outerspace, it’s important to understand what each one is and what they offer.

Rakuten Super Logistics is a leading provider of ecommerce order fulfillment services. They specialize in helping online retailers streamline their order fulfillment process, from receiving orders to shipping products to customers. Rakuten Super Logistics offers a range of services, including inventory management, order processing, and shipping and delivery. They also provide real-time tracking and reporting, so retailers can stay up-to-date on their order fulfillment status.

What Is Rakuten Super Logistics?

Rakuten Super Logistics is a global logistics and fulfillment company with a focus on providing fast and reliable service. Their services include receiving and inventory management, pick and pack services, shipping and delivery, and returns processing. They also offer integrated technology solutions for end-to-end order fulfillment and inventory management.

One of the key advantages of using Rakuten Super Logistics is their extensive network of fulfillment centers across the United States. This allows them to offer fast and cost-effective shipping options to customers, regardless of their location. Additionally, their advanced technology platform provides real-time visibility into inventory levels and order status, allowing businesses to make informed decisions and optimize their operations.

Rakuten Super Logistics also places a strong emphasis on customer service, with dedicated support teams available to assist with any questions or issues that may arise. They understand the importance of delivering a positive customer experience and work closely with businesses to ensure that their fulfillment needs are met with the highest level of care and attention to detail.

What Is Outerspace?

Outerspace is a technology-driven company that specializes in ecommerce logistics. Their services include warehousing, fulfillment, shipping, and processing returns. They also offer a range of tools to help ecommerce businesses streamline their logistics operations, including a dashboard for managing shipments and an API for integrating with ecommerce platforms.

Outerspace was founded in 2015 by a team of experienced logistics professionals who saw a need for more efficient and cost-effective ecommerce logistics solutions. Since then, the company has grown rapidly and now serves thousands of ecommerce businesses of all sizes. Outerspace's commitment to innovation and customer service has earned them a reputation as a leader in the ecommerce logistics industry.

Understanding the Differences and Similarities between Rakuten Super Logistics and Outerspace

While the broad strokes of the services offered by the two companies are similar, there are some key differences between Rakuten Super Logistics and Outerspace that might make one more appealing depending on your business needs.

Rakuten Super Logistics offers a wider range of fulfillment services, including pick and pack, kitting, and returns processing. Outerspace, on the other hand, specializes in same-day and next-day delivery options, making them a great choice for businesses that prioritize speed and efficiency.

Another important factor to consider is pricing. Rakuten Super Logistics offers competitive pricing for their services, but Outerspace may be more expensive due to their focus on fast delivery options. However, Outerspace's delivery speed may ultimately save your business money by reducing the need for expedited shipping options.

Why Choose Rakuten Super Logistics?

If speed is your top priority, Rakuten Super Logistics might be the better option. They have a network of fulfillment centers strategically located across the U.S. that allow for same-day and one-day shipping options. They also offer a “two-day delivery network” that spans from coast to coast, making it easy to ship to customers anywhere in the U.S. within two days.

Rakuten Super Logistics is also known for their technology integrations. Their platform can integrate with a range of ecommerce platforms, including Shopify, Magento, and WooCommerce. This allows for seamless order management and fulfillment, without the need for manual data entry or other time-consuming processes.

In addition to their speedy delivery and technology integrations, Rakuten Super Logistics also offers exceptional customer service. Their team of experts is available 24/7 to answer any questions or concerns you may have about your orders or fulfillment process. They also provide detailed reporting and analytics, so you can track your inventory and sales in real-time. With Rakuten Super Logistics, you can trust that your customers will receive their orders quickly and accurately, while you focus on growing your business.

Why Choose Outerspace?

If you’re looking for a more customizable fulfillment solution, Outerspace might be the better option. They offer a range of custom packaging options, including branded boxes, balloons, and other inserts. They also offer kitting and assembly services, meaning they can assemble products with multiple components before shipping them out.

Outerspace also offers a more flexible pricing model. Instead of charging flat fees, they offer customized pricing based on your specific business needs. This means that you only pay for the services you actually use.

Another advantage of choosing Outerspace is their advanced inventory management system. They use state-of-the-art technology to track your inventory levels in real-time, ensuring that you never run out of stock. This can save you time and money by preventing stockouts and reducing the need for emergency orders.

Additionally, Outerspace has a dedicated customer support team that is available 24/7 to answer any questions or concerns you may have. They pride themselves on providing excellent customer service and will work with you to ensure that your fulfillment needs are met.

A Detailed Comparison of Rakuten Super Logistics and Outerspace

Here’s a breakdown of the differences and similarities between Rakuten Super Logistics and Outerspace:

Shipping and delivery: Both companies offer fast shipping options, with Rakuten Super Logistics having a larger network of fulfillment centers for same-day or one-day shipping. Outerspace offers more customizable shipping options, including branded packaging and custom assembly.

Technological integrations: Rakuten Super Logistics offers more integrations with ecommerce platforms, but Outerspace also has a range of integrations that can be customized to fit your specific needs.

Pricing models: Rakuten Super Logistics has a more traditional pricing model with flat fees for their services, while Outerspace offers customized pricing based on your specific business needs.

Pros and Cons of Using Rakuten Super Logistics

Here are the main pros and cons of using Rakuten Super Logistics:

Pros:

  • Fast shipping options for customers
  • Large network of fulfillment centers across the U.S.
  • Strong integrations with popular ecommerce platforms

Cons:

  • Flat fees for services may not be as customizable as other options
  • Not as many custom packaging or assembly options

Pros and Cons of Using Outerspace

Here are the main pros and cons of using Outterspace:

Pros:

  • Customizable packaging and assembly options
  • Flexible pricing based on specific business needs
  • Range of integrations that can be customized to fit your business

Cons:

  • Not as many fulfillment centers as Rakuten Super Logistics, making same-day shipping less feasible
  • May not integrate with some smaller or less-popular ecommerce platforms

How to Decide Between Rakuten Super Logistics and Outerspace for Your Business

Choosing between Rakuten Super Logistics and Outterspace depends on your specific business needs and priorities. If speed and scalability are most important to you, Rakuten Super Logistics might be the better option. If you’re looking for more customization options and more flexible pricing, Outerspace might be the choice for you.

Tips for Maximizing Efficiency with Rakuten Super Logistics

Here are a few tips for getting the most out of Rakuten Super Logistics:

  • Ensure your ecommerce platform integrates smoothly with Rakuten Super Logistics by setting up the integration well ahead of time
  • Utilize Rakuten Super Logistics’ technology offerings to maximize efficiency and streamline your logistics process
  • Consider bundling multiple products into a single shipment to save money on shipping costs

Tips for Maximizing Efficiency with Outerspace

Here are a few tips for getting the most out of Outerspace:

  • Take advantage of their custom packaging and assembly options to create a more memorable experience for your customers
  • Regularly review your pricing plan to ensure you’re only paying for services you actually need
  • Ensure your ecommerce platform integrates smoothly with Outerspace to avoid any hiccups in the process

Customer Reviews: Rakuten Super Logistics vs Outerspace

When it comes to choosing an ecommerce logistics provider, it’s important to read reviews from other business owners who have used each service. Here’s what a few customers have to say about Rakuten Super Logistics and Outerspace:

Rakuten Super Logistics

“Rakuten Super Logistics has been an excellent addition to our logistics network. Their same-day and one-day shipping options have drastically reduced our transit times and our customers have been thrilled with the faster delivery. We also appreciate their integration with our ecommerce platform, which has made order fulfillment much simpler.”

- Joe, ecommerce business owner

Outerspace

“We’ve been using Outerspace for about six months now, and we’ve been really impressed with their level of service. The custom packaging options have been a game-changer for our brand, and we love being able to assemble products in-house before they’re shipped out. Their pricing model is also really flexible and has helped us keep costs down.”

- Sarah, ecommerce business owner

Case Study: How One Company Improved Their Shipping Process using Rakuten Super Logistics and Outerspace

To illustrate the benefits of using either Rakuten Super Logistics or Outerspace, here’s a case study of a company that improved their shipping process:

“We were having a lot of trouble with our previous logistics provider, who was often late with shipments and sometimes lost packages. We decided to switch to Rakuten Super Logistics and Outerspace, and it’s been a total game-changer. With Rakuten Super Logistics, our customers are now receiving their orders much faster than they were before. And with Outerspace, we’ve been able to create custom packaging that helps our brand stand out. We’re thrilled with the level of service from both companies.”

- John, ecommerce business owner

Which is More Cost-Effective: Rakuten Super Logistics or Outerspace?

The cost-effectiveness of Rakuten Super Logistics vs Outerspace depends on a variety of factors, including the size and scale of your business and your specific logistics needs. It’s important to closely evaluate the pricing structures of both companies to determine which is the better value for your business.

Future Developments: What’s in Store for the Future of Rakuten Super Logistics and Outerspace?

Both Rakuten Super Logistics and Outerspace are rapidly expanding and evolving to meet the changing needs of ecommerce businesses. Here are a few key developments to keep an eye on:

Rakuten Super Logistics:

  • Continued expansion of their fulfillment center network
  • Investment in innovative technology solutions to improve efficiency and accuracy
  • Further customization options for their packaging and assembly services

Outerspace:

  • Integration with additional ecommerce platforms
  • Further expansion of their custom packaging offerings
  • Continued development of their API to offer more automated and streamlined shipping solutions

Conclusion

Choosing between Rakuten Super Logistics and Outerspace ultimately comes down to your specific business needs and priorities. By evaluating the factors that matter most to your business and referencing feedback from real customers, you can choose the ecommerce logistics provider that best fits your needs.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over a decade of expertise in logistics, business development, and operational efficiency to the table.

Since founding ShipScience in 2018, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having established Refund Geeks and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders and staying ahead of the latest trends in e-commerce and logistics.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

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