for Sales & Customer Success
Consumers are used to real time notifications, next day order fulfillment, and superior customer service. Time to raise the bar – WOW your customers and boost sales with ShipScience.
We all know it’s 10x more expensive to acquire a new customer than retaining one. Keeping customers coming back has to be a top priority. You can make sure your orders get out the door on time and without issues – from there, it’s the carriers problem. Right? Wrong. Customers blame YOU for carrier errors and delays. So how do you stay on top of all shipments, every step of the way?
ShipScience monitors all your shipments, identifying at-risk customers and measuring delivery experience. Smooth out issues before they happen with error & delay prediction, automated customer outreach, in depth customer scorecards, and more. In the end, you reduce customer dissatisfaction, increase sales, and save tons of time.
The majority of delivery-related customer issues can be mitigated with timely updates about potential delays and errors, even before they happen. Boost sales and reduce customer churn by up to 65% with our unique delivery experience portal.
Sign up for ShipScience – free.
Sync an unlimited number of UPS and FedEx accounts. View customer delivery experience, fulfillment insights and savings opportunities at no charge.