Sendcloud Vs ShippingEasy

When it comes to running an eCommerce business, shipping is a crucial part of the process. Ensuring that your products are delivered on time and to the right location is essential for customer satisfaction. However, managing shipping operations can be a daunting task, particularly if you have a high volume of orders. This is where shipping software solutions like Sendcloud and ShippingEasy come in handy. In this article, we will compare these two popular shipping software options to help you determine which one is best suited for your business.

Introduction: Why Compare Shipping Software?

With so many shipping software options available, it can be overwhelming to decide which one to use. Shipping software can streamline your shipping operations, reduce shipping-related expenses, and improve your overall shipping process. By comparing two shipping software solutions side by side, you can determine which one offers the features and functionalities that best suit your business's needs.

When comparing shipping software, it's important to consider factors such as ease of use, customer support, and integration with other systems. Some shipping software solutions may be more user-friendly than others, which can save time and reduce errors. Additionally, having access to reliable customer support can be crucial in resolving any issues that may arise.

Integration with other systems, such as your e-commerce platform or inventory management software, can also be a key factor in choosing the right shipping software. Seamless integration can help automate processes and reduce manual data entry, leading to greater efficiency and accuracy in your shipping operations.

Overview of Sendcloud and ShippingEasy

Sendcloud and ShippingEasy are both cloud-based shipping software solutions that help eCommerce business owners streamline their shipping processes. ShippingEasy is a top-rated shipping software solution designed for small and medium-sized businesses. It offers a range of features such as shipping label printing, tracking, and inventory management. Sendcloud, on the other hand, is a shipping and returns management platform aimed at small to medium-sized eCommerce businesses. It enables online stores to automate their shipping processes, improve their customer experience, and reduce shipping-related costs.

One key difference between Sendcloud and ShippingEasy is their pricing models. ShippingEasy offers a tiered pricing structure based on the number of shipments per month, with plans starting at $0 per month for up to 50 shipments. Sendcloud, on the other hand, offers a pay-as-you-go pricing model, where users only pay for the shipments they make. This can be beneficial for businesses with fluctuating shipping volumes or those just starting out. Additionally, Sendcloud offers integrations with a wider range of eCommerce platforms, including Shopify, WooCommerce, and Magento, while ShippingEasy primarily focuses on integrations with popular marketplaces such as Amazon and eBay.

Features and Functionalities of Sendcloud

Sendcloud offers a wide range of features and functionalities to online store owners. Some of these features include:

Automated shipping label generation
Carrier integration with multiple shipping providers
Shipping rate comparison across multiple carriers
Automated tracking notifications for customers
Smart parcel management
Returns management and global address validation

All these features are aimed at reducing shipping-related expenses for online store owners.

In addition to the above features, Sendcloud also offers a user-friendly dashboard that allows online store owners to manage their shipping operations with ease. The dashboard provides real-time insights into shipping costs, delivery times, and carrier performance, enabling store owners to make informed decisions about their shipping strategy.

Furthermore, Sendcloud's API integration allows for seamless integration with popular e-commerce platforms such as Shopify, WooCommerce, and Magento. This integration enables online store owners to automate their shipping processes, reducing the time and effort required to manage their shipping operations.

Features and Functionalities of ShippingEasy

ShippingEasy is a comprehensive shipping software solution that offers the following features and functionalities:

Automated label creation and printing
Carrier integration with USPS, FedEx, UPS, and DHL
Rate comparison across multiple carriers
Order management, including automated sorting and batching
Inventory management and product tracking
Automated tracking number updates and shipment notifications for customers

ShippingEasy is also known for its exceptional customer support team, which offers live chat and phone support to its customers.

In addition to its core features, ShippingEasy also offers advanced reporting and analytics tools that allow businesses to track and analyze their shipping data. This includes detailed reports on shipping costs, carrier performance, and order fulfillment rates. With this information, businesses can make data-driven decisions to optimize their shipping processes and improve their bottom line.

Comparison of Pricing Plans

Both Sendcloud and ShippingEasy offer multiple pricing plans to their customers. Sendcloud's pricing model is based on the number of shipments per month, and prices start from €25 per month for 100 shipments. ShippingEasy, on the other hand, offers four pricing plans that range from $0 to $199 per month, depending on the number of shipments and the features required. For small businesses, Sendcloud's pricing plan may provide better value for money, whereas ShippingEasy may be a better option for larger businesses with more substantial shipping volumes.

It's worth noting that both Sendcloud and ShippingEasy offer discounts for customers who pay annually instead of monthly. Sendcloud offers a 10% discount for annual payments, while ShippingEasy offers a 5% discount. This can be a significant cost-saving measure for businesses that plan to use the shipping software long-term. Additionally, both companies offer a free trial period, allowing customers to test out the software before committing to a paid plan.

Integration Options with eCommerce Platforms

Both Sendcloud and ShippingEasy offer integration with popular eCommerce platforms like Shopify, WooCommerce, and Magento. However, ShippingEasy offers a more extensive range of integrations, including BigCommerce and Volusion, whereas Sendcloud doesn't currently integrate with these platforms.

Additionally, ShippingEasy also offers integration with Amazon, eBay, and Etsy, making it a great choice for sellers who use multiple marketplaces. Sendcloud, on the other hand, only integrates with a few select marketplaces.

It's worth noting that both Sendcloud and ShippingEasy offer APIs that allow for custom integrations with other platforms. This means that if your eCommerce platform isn't currently supported, you may still be able to connect it to your shipping software through custom development work.

Customer Support Services Comparison

Both Sendcloud and ShippingEasy offer customer support services to their customers. Sendcloud offers email and phone support to its customers, while ShippingEasy offers live chat and phone support and a community forum where users can ask questions and receive advice from other users. Additionally, ShippingEasy's customer support team has received multiple awards for exceptional customer service.

Another important aspect to consider when comparing customer support services is the availability of resources and documentation. Sendcloud provides a comprehensive knowledge base with articles, tutorials, and FAQs to help customers troubleshoot issues on their own. On the other hand, ShippingEasy offers a library of video tutorials and webinars to help customers learn how to use the platform more effectively.

It's also worth noting that both Sendcloud and ShippingEasy offer personalized onboarding and training sessions to help new customers get started with their services. Sendcloud's onboarding process includes a dedicated account manager who will guide customers through the setup process and provide ongoing support. ShippingEasy offers a similar service, with a dedicated onboarding specialist who will help customers set up their account and provide training on how to use the platform.

User Reviews and Ratings Comparison

Both Sendcloud and ShippingEasy have received high user ratings and reviews. According to Trustpilot, ShippingEasy has a rating of 4.6 out of 5, while Sendcloud has a rating of 4.5 out of 5. Both solutions are praised for their ease of use, automation features, and excellent customer support.

Pros and Cons of Sendcloud

Pros:

Reduced shipping-related expenses for online store owners
Automated shipping processes
Multiple carrier integration options
Global address validation and returns management

Cons:

Currently lacks integration with some popular eCommerce platforms
May not be suitable for businesses with large shipping volumes
Less extensive range of features compared to ShippingEasy

Pros and Cons of ShippingEasy

Pros:

Comprehensive shipping software solution with a wide range of features
Excellent customer support
Integration with many popular eCommerce platforms
Automated shipping processes

Cons:

May be more expensive for small businesses
Advanced features may require more technical expertise to use
May be overwhelming for businesses with limited shipping needs

Which Platform is Better for Small Businesses?

If you run a small business with limited shipping needs, Sendcloud may be the better option for you. Its pricing plans are based on the number of shipments per month, making it a cost-effective solution for businesses with lower shipping volumes. Sendcloud's straightforward user interface and shipping automation features also make it easy to use, even for businesses that lack expertise in shipping operations.

Which Platform is Better for Enterprise-Level Businesses?

For businesses with more significant shipping volumes, ShippingEasy may be the better option. Its more extensive range of features, integration options with popular eCommerce platforms, and excellent customer support make it a winning choice for larger enterprises. Additionally, its pricing plans cater to businesses that require more advanced shipping features and more substantial shipping volumes.

Conclusion: Which One Should You Choose?

Choosing between Sendcloud and ShippingEasy ultimately depends on your business's specific needs and shipping volumes. Both solutions offer excellent features and functionalities that can optimize your shipping operations and reduce shipping-related expenses. If you run a small business with lower shipping volumes, Sendcloud's pricing plans and automation features may be the better option for you. However, if you run an enterprise-level business with more significant shipping volumes, ShippingEasy's advanced features and excellent customer support may be the better choice.

Final Thoughts on Shipping Software Options

Shipping software offers many benefits to eCommerce business owners, including streamlined shipping operations, reduced shipping-related expenses, and improved customer experience. Choosing the right shipping software solution depends on your business's specific needs and shipping volumes. Be sure to consider factors such as pricing, features, integration options, and customer support when making your decision. By selecting the right shipping software solution, you can streamline your shipping processes and take your eCommerce business to the next level.

Future Trends in the Shipping Software Industry

The shipping software industry is constantly evolving, reflecting changing trends and advancements in technology. Some of the current trends in the industry include:

Increased integration with eCommerce platforms and marketplaces
Advanced analytics and reporting features
Greater automation and machine learning-enabled software
Growing use of artificial intelligence to optimize shipping routes and reduce shipping costs

As the shipping industry continues to evolve, it is essential to stay updated with the latest trends and advancements to navigate the highly competitive world of eCommerce successfully.