ShippingEasy vs Easyship

May 8, 2023
Written by
Anthony Robinson
ShippingEasy vs Easyship

ShippingEasy vs Easyship: Comprehensive Comparison for Your Business

Choosing the right shipping platform is crucial for businesses of all sizes. ShippingEasy and Easyship are two prominent players in the shipping software market. This article provides an in-depth analysis of their features, pricing, user experiences, and more to help you determine which platform best suits your business needs.

Overview of ShippingEasy and Easyship

ShippingEasy is a cloud-based shipping software designed to integrate seamlessly with leading e-commerce platforms such as Amazon, eBay, Shopify, and Walmart. It offers end-to-end shipping automation to streamline operations, including label printing, order tracking, and inventory management.

Easyship, on the other hand, focuses on international shipping and fulfillment. It connects online stores with a vast network of global shipping carriers, simplifying the logistics of cross-border shipments. Easyship provides real-time shipping rates, automated customs forms, and tax and duty calculations to facilitate international trade.

Key Features of ShippingEasy and Easyship

ShippingEasy Features

  • Label Printing: Generate and print shipping labels effortlessly.
  • Order Tracking: Keep customers informed with real-time tracking updates.
  • Discounted Shipping Rates: Access discounted rates with USPS and UPS.
  • Automation: Automate shipping rules and email marketing campaigns.
  • Inventory Management: Monitor and manage inventory levels effectively.
  • Branded Tracking Pages: Enhance brand presence with customizable tracking pages.
  • Email Marketing Tools: Engage customers through targeted email campaigns.

Easyship Features

  • Real-Time Rate Comparison: Compare shipping rates from multiple carriers instantly.
  • Customs Clearance: Simplify international shipping with automated customs documentation.
  • Global Carrier Network: Choose from over 250 shipping solutions worldwide.
  • Advanced Analytics: Gain insights into shipping performance and costs.
  • Automated Tax and Duty Calculations: Ensure accurate tax and duty charges for international orders.
  • API Integration: Customize shipping processes with robust API support.

Pricing Comparison

ShippingEasy Pricing Plans

ShippingEasy offers tiered pricing plans based on the number of shipments processed each month:

  • Basic: Starts at $29/month, includes essential shipping features and up to 750 shipments.
  • Plus: Priced at $59/month, offers advanced features and up to 2,500 shipments.
  • Pro: Custom pricing for businesses with high shipping volumes, offering unlimited shipments and premium features.

ShippingEasy also provides a 30-day free trial for new users to explore its features before committing.

Easyship Pricing Plans

Easyship operates on a pay-as-you-go model with no monthly fees. Businesses are charged based on the actual shipments processed:

  • Free Plan: Suitable for businesses with low shipping volumes, includes access to all carriers and basic features.
  • Paid Plans: Offer additional features such as advanced analytics and priority support, with pricing based on usage.

Easyship also offers discounted shipping rates, with savings of up to 70% compared to standard rates from major carriers.

Pros and Cons

ShippingEasy

Pros:

  • Seamless integrations with major e-commerce platforms.
  • Comprehensive inventory management tools.
  • Advanced email marketing capabilities.
  • Branded customer experiences with customizable tracking pages.

Cons:

  • Steep learning curve for new users.
  • Pricing may become costly for businesses with high shipping volumes.

Easyship

Pros:

  • Expertise in international shipping and cross-border logistics.
  • Real-time rate comparisons from a wide range of carriers.
  • Automated tax and duty calculations simplify international orders.
  • Scalable solutions with a pay-as-you-go pricing model.

Cons:

  • Pay-as-you-go model may not be cost-effective for high-volume shippers.
  • Customer support options are more limited compared to competitors.

Ideal Users: Small vs Large Businesses

Small Businesses

ShippingEasy is well-suited for small businesses due to its affordable pricing plans, comprehensive feature set, and integrations with multiple sales channels. Its inventory management and email marketing tools are particularly beneficial for growing e-commerce businesses.

Large Businesses

Easyship caters to larger businesses or those with significant international shipping needs. Its extensive carrier network, advanced analytics, and customizable shipping solutions make it ideal for enterprises seeking to optimize their global logistics operations.

Integrations and User Experience

Both ShippingEasy and Easyship offer robust integrations with leading e-commerce platforms:

ShippingEasy Integrations

  • Shopify
  • WooCommerce
  • Magento
  • BigCommerce
  • Amazon
  • eBay

ShippingEasy also integrates with major shipping carriers like USPS, FedEx, UPS, and DHL, allowing seamless management of shipping operations from a single dashboard.

Easyship Integrations

  • Shopify
  • WooCommerce
  • Magento
  • Etsy
  • Amazon

Additionally, Easyship offers APIs and webhooks for businesses to build custom integrations, enhancing flexibility and scalability.

In terms of user experience, ShippingEasy provides a feature-rich interface that may require some time to master, while Easyship emphasizes a user-friendly design with intuitive navigation and straightforward shipping processes.

Customer Support and Security

Customer Support

ShippingEasy offers comprehensive customer support options, including:

  • 24/7 phone support
  • Email and live chat support
  • Extensive knowledge base and video tutorials

Easyship provides customer support through:

  • Email support
  • Limited live chat options
  • Comprehensive help center with articles and guides

Businesses requiring immediate and personalized support may prefer ShippingEasy's 24/7 availability.

Security Measures

Both platforms prioritize data security:

  • ShippingEasy: Utilizes SSL encryption, supports two-factor authentication, and complies with PCI DSS standards to protect sensitive information.
  • Easyship: Employs TLS encryption, adheres to PCI and GDPR regulations, and ensures secure handling of customer data.

These security measures ensure that both ShippingEasy and Easyship maintain high standards of data protection for their users.

Conclusion: Choosing the Right Platform for Your Business

Both ShippingEasy and Easyship offer robust solutions tailored to different business needs. ShippingEasy excels in providing comprehensive shipping automation, inventory management, and email marketing tools, making it an excellent choice for small to medium-sized businesses seeking to streamline their domestic and multi-channel operations.

Easyship, with its focus on international shipping and a vast carrier network, is ideal for businesses looking to expand globally. Its pay-as-you-go pricing model and advanced analytics tools provide flexibility and insights necessary for optimizing international logistics.

Ultimately, the best choice depends on your specific business requirements, shipping volumes, and growth ambitions. Evaluate the features, pricing, and support offerings of both platforms to determine which aligns best with your business strategy.

Real User Reviews

Based on user feedback from platforms like G2 and Capterra, ShippingEasy boasts an average rating of 4.7 out of 5 stars. Users appreciate its seamless integrations and comprehensive feature set, though some mention a steep learning curve for new users.

Easyship holds an average rating of 4.5 out of 5 stars, with praise for its international shipping capabilities and ease of use. However, some users find the pay-as-you-go model less cost-effective for high-volume shipping needs.

Getting Started with ShippingEasy and Easyship

How to Start with ShippingEasy

  1. Visit the ShippingEasy website and sign up for a 30-day free trial.
  2. Connect your e-commerce platforms and marketplaces.
  3. Configure your shipping settings, including carrier preferences and automation rules.
  4. Start processing shipments and leveraging integrated marketing tools.

How to Start with Easyship

  1. Go to the Easyship website and create an account.
  2. Integrate Easyship with your e-commerce store.
  3. Set up your shipping preferences, including selecting carriers and configuring customs documentation.
  4. Begin shipping products with real-time rate comparisons and international shipping features.

Both platforms offer comprehensive guides and customer support to assist you in setting up and optimizing your shipping processes.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelors Degree in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.
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