Shippo vs Pirate Ship

Are you in the market for a shipping solution for your business? If so, you’ve likely come across Shippo and Pirate Ship as options. Both platforms promise to simplify the shipping process and offer affordable rates. But which one is the better choice for your business? In this article, we’ll compare Shippo and Pirate Ship in terms of shipping options, cost, features, ease of use, integration with e-commerce platforms, customer support, user reviews, international shipping, pros and cons, how to choose the right solution, case studies, alternative options, and future developments. Let’s dig in.

Shipping Options: How Shippo and Pirate Ship Differ

When it comes to shipping options, both Shippo and Pirate Ship offer a wide range of carriers to choose from, including USPS, UPS, FedEx, and DHL. However, Shippo goes the extra mile by providing access to international carriers such as Asendia, La Poste, and Australia Post. Additionally, Shippo offers more shipping services than Pirate Ship, including ground, express, and international priority.

On the other hand, Pirate Ship specializes in providing access to the USPS Commercial Plus Pricing tier, which can save you up to 89% on shipping rates compared to retail rates. Pirate Ship also has handy features like batch label creation and address verification.

Another key difference between Shippo and Pirate Ship is their pricing structure. Shippo charges a monthly subscription fee, but offers discounted shipping rates for their users. Pirate Ship, on the other hand, is completely free to use, but does not offer discounted rates. This means that if you are a high-volume shipper, Shippo may be the more cost-effective option for you.

It’s also worth noting that Shippo offers more integrations with e-commerce platforms such as Shopify, WooCommerce, and Magento. This makes it easier for online sellers to manage their shipping and order fulfillment processes all in one place. Pirate Ship, on the other hand, has fewer integrations but does offer an API for developers to build custom integrations.

Cost Comparison: Shippo vs Pirate Ship

One of the most critical factors to consider when choosing a shipping solution is cost. Shippo and Pirate Ship have different pricing structures, but both claim to offer affordable rates.

Shippo charges a flat fee for each label created, starting at $0.05 for USPS and $0.55 for international. However, Shippo also offers discounted rates through its partnerships with carriers, resulting in potential savings of up to 90%. Additionally, Shippo charges a 5¢ fee for each label printed.

Pirate Ship, on the other hand, is free to use for the most part. The platform makes money by charging users a small percentage of what they save through their USPS Commercial Plus Pricing. However, there is a tradeoff – Pirate Ship’s platform only supports USPS, so if you need to use another carrier, you’ll have to go elsewhere.

Another factor to consider when choosing between Shippo and Pirate Ship is the level of customer support offered. Shippo provides phone and email support during business hours, as well as a comprehensive knowledge base and community forum. Pirate Ship, on the other hand, only offers email support and a limited knowledge base.

Finally, it’s worth noting that both Shippo and Pirate Ship offer additional features beyond label creation and shipping. Shippo offers order tracking and returns management, while Pirate Ship offers address verification and batch label printing. Depending on your business needs, these additional features may be worth considering when making your decision.

Features and Benefits: Shippo vs Pirate Ship

When it comes to features, Shippo and Pirate Ship both offer a wide range of tools to streamline the shipping process.

Shippo features include:

  • Easy label creation and printing
  • Shipping analytics and reports
  • Customizable packing slips and tracking emails
  • Multi-carrier support
  • Automatic tracking updates
  • International shipping

Pirate Ship features include:

  • Batch label creation
  • USPS address verification
  • Commercial Plus Pricing
  • Branded tracking pages
  • Customs declaration forms
  • Discounts on insurance

Aside from the features mentioned above, Shippo also offers a user-friendly interface that allows for easy navigation and integration with various e-commerce platforms. Additionally, Shippo provides a dedicated customer support team that is available 24/7 to assist with any shipping-related issues.

On the other hand, Pirate Ship offers a unique feature called “Simple Export Rate,” which allows users to ship internationally at a lower cost. This feature is particularly useful for small businesses that frequently ship products overseas.

Ease of Use: Shippo vs Pirate Ship Comparison

Both Shippo and Pirate Ship have user-friendly interfaces that make it easy to create labels, track shipments, and manage orders. However, Shippo has a slightly more intuitive interface, with a drag-and-drop label creator and more user-friendly analytics and reporting tools.

Pirate Ship, on the other hand, excels in the batch processing department. If you need to create labels in bulk, Pirate Ship is the better choice.

Another area where Shippo stands out is in its customer support. Shippo offers 24/7 support via email, phone, and chat, and has a comprehensive knowledge base to help users troubleshoot issues on their own. Pirate Ship, on the other hand, only offers email support during business hours.

When it comes to integrations, both Shippo and Pirate Ship offer a wide range of options, including popular e-commerce platforms like Shopify and WooCommerce. However, Shippo also integrates with a number of accounting and inventory management tools, making it a more versatile choice for businesses with complex needs.

Integration with E-commerce Platforms: Which is Best?

If you’re running an online store, you’ll want a shipping solution that integrates with your e-commerce platform. Fortunately, both Shippo and Pirate Ship offer integrations with popular platforms like Shopify, WooCommerce, and BigCommerce.

Shippo boasts a wider range of integrations, including eBay, Amazon, and Etsy. Additionally, Shippo offers a custom API, allowing for further customization.

Pirate Ship also offers integrations with ShipStation and Square, which can be useful for certain businesses. However, it falls slightly short compared to Shippo in terms of integrations.

Customer Support Comparison: Shippo vs Pirate Ship

Good customer support is essential when it comes to shipping solutions. You need to know that if something goes wrong, you’ll get it sorted out quickly and efficiently.

Shippo offers email and phone support during business hours, as well as an extensive online knowledge base. Customers generally praise Shippo’s support team for being friendly and knowledgeable.

Pirate Ship also has an online knowledge base, as well as support via email and social media. However, their support hours are slightly more limited than Shippo’s, and some customers have complained about slow response times.

User Reviews and Ratings: A Comprehensive Look at Shippo vs Pirate Ship

Before choosing a shipping solution, it’s a good idea to see what other users have to say. Here’s a breakdown of Shippo and Pirate Ship’s user ratings on popular review sites:


  • G2: 4.3/5 stars
  • Capterra: 4.1/5 stars
  • Trustpilot: 4.1/5 stars

Pirate Ship:

  • G2: 4.5/5 stars
  • Capterra: 4.8/5 stars
  • Trustpilot: 4.2/5 stars

Overall, both platforms have positive reviews from customers.

International Shipping Options: Which is More Reliable?

If you’re shipping internationally, you want to know that your packages will arrive on time and in good condition. In this regard, Shippo has the upper hand, offering access to a wider range of international carriers and more shipping services. Additionally, Shippo offers real-time tracking updates and customs declaration forms.

Pirate Ship is limited to USPS for international shipping, which may not always provide the best service. However, they do offer customs declaration forms and discounted insurance rates for international shipments.

Pros and Cons of Using Shippo and Pirate Ship for Your Business

Here’s a quick rundown of the benefits and drawbacks of each platform:


  • Pros:
    • Wide range of carriers
    • International shipping options
    • Discounted rates through partnerships
    • User-friendly interface
  • Cons:
    • Flat fee per label
    • No USPS Commercial Plus Pricing

Pirate Ship:

  • Pros:
    • Access to USPS Commercial Plus Pricing
    • Batch processing
    • Free to use (except for percentage-based fee)
  • Cons:
    • USPS-only
    • Limited integration options
    • Slightly less user-friendly interface

How to Choose the Right Shipping Solution for Your Business Needs

With so many factors to consider, choosing the right shipping solution can be overwhelming. Here are some tips to help you make the right choice:

  • Determine your shipping needs – Consider factors like your business size, shipping volume, and shipping destinations.
  • Compare pricing – Look at factors like carrier rates, platform fees, and additional costs like insurance and tracking.
  • Evaluate features – Consider tools like label creation, batch processing, analytics, reporting, and customs documentation.
  • Research integrations – If you’re using an e-commerce platform, make sure your shipping solution integrates seamlessly.
  • Read reviews – See what other users have to say before making a final decision.

Case Study: Successful Businesses That Use Shippo or Pirate Ship

Still not sure which platform is right for you? Here are some examples of successful businesses that use Shippo or Pirate Ship:


  • Etsy – The popular handmade marketplace uses Shippo to manage shipping for thousands of sellers.
  • SeatGeek – The online event ticketing platform uses Shippo to provide real-time shipping updates to customers.
  • 1-800 Flowers – The popular flower delivery service uses Shippo to simplify the shipping process.

Pirate Ship:

  • Pura Vida Bracelets – The trendy jewelry company uses Pirate Ship to save money on shipping and streamline their operations.
  • GoMacro – The vegan snack company uses Pirate Ship to automate the shipping process and provide better customer service.
  • The Goulet Pen Company – The pen and ink retailer uses Pirate Ship for its batch processing features and USPS Commercial Plus Pricing.

Exploring Alternative Shipping Solutions to Shippo and Pirate Ship

While Shippo and Pirate Ship are two of the most popular shipping solutions, there are plenty of other options to consider. Here are some alternatives:

  • ShipBob – Offers order management, inventory management, and shipping options for growing e-commerce businesses.
  • ShipStation – A cloud-based platform that helps businesses manage their e-commerce orders and shipping.
  • EasyPost – A multi-carrier shipping platform that offers discounted rates and real-time tracking.

Future Developments: What’s in Store for the Shipping Industry?

The shipping industry is constantly evolving, and new technology is emerging to make shipping even more efficient. Here are some future developments to keep an eye on:

  • Drone delivery – Amazon and other companies are testing delivery drones in some areas to provide same-day delivery options.
  • Autonomous shipping – Companies like Rolls-Royce and Kongsberg are developing autonomous ships that could replace traditional shipping methods.
  • Blockchain technology – Blockchain has the potential to improve supply chain transparency and reduce fraud in the shipping industry.

Now that you know the ins and outs of Shippo vs Pirate Ship, you can make an informed decision about which platform is best for your business needs. Remember to consider factors like shipping options, cost, features, ease of use, integration, customer support, and user reviews when making your decision. Happy shipping!

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