ShipWorks vs ShipRush

May 8, 2023
Written by
Anthony Robinson
ShipWorks vs ShipRush

ShipWorks vs ShipRush

As small business owners, we know that managing shipping can be incredibly time-consuming. That’s why many entrepreneurs turn to shipping software to streamline the process. Two popular options on the market are ShipWorks and ShipRush. In this article, we’ll take an in-depth look at the two programs, comparing features, pricing, ease of use, customer support, integrations, and user reviews, to help you decide which one is right for your business.

Introduction to Shipping Software

Before diving into the specifics of ShipWorks and ShipRush, it’s important to understand what shipping software is and how it can benefit your business. Simply put, shipping software helps you manage the shipping process through automated label printing, order tracking, and shipping cost management. By streamlining these tasks, you can save time and reduce errors, providing a more efficient experience for both you and your customers. With that in mind, let’s take a closer look at the two popular shipping software options, ShipWorks and ShipRush.

One of the key benefits of using shipping software is the ability to easily compare shipping rates and choose the most cost-effective option for your business. Many shipping software programs integrate with multiple carriers, allowing you to see all available shipping options and their associated costs in one place. This not only saves you time but can also save you money on shipping expenses. Additionally, shipping software can provide valuable insights into your shipping data, such as delivery times and shipping costs, allowing you to make informed decisions about your shipping strategy.

Features of ShipWorks Shipping Software

ShipWorks is a shipping software program that offers a range of features to make shipping easier and more efficient. One of the program’s main benefits is its ability to integrate with more than 90 marketplaces and shopping carts, including Amazon, eBay, and Shopify. This makes it easy to manage all of your orders in one place, sync your inventory, and automate shipping labels.

In terms of labeling, ShipWorks offers the ability to print labels for all of the major carriers, including USPS, FedEx, and UPS. The program also offers real-time order tracking and automatic shipment notifications. This feature helps to keep your customers informed about their order status and reduces the number of customer service inquiries you receive.

Additionally, ShipWorks makes it easy to manage shipping costs by allowing you to compare rates across carriers and choose the best option for your business. The program also offers reporting and analytics features to help you assess your shipping costs and make informed decisions about your shipping strategy.

Another great feature of ShipWorks is its ability to handle international shipping. The program offers customs forms and international shipping labels for all major carriers, making it easy to ship to customers around the world. ShipWorks also offers automatic currency conversion and the ability to calculate duties and taxes, which can save you time and reduce errors in your shipping process.

Features of ShipRush Shipping Software

Like ShipWorks, ShipRush is a shipping software program that automates many aspects of the shipping process. One of the key differences between the two programs is that ShipRush is designed specifically for small businesses. It offers integrations with many of the major ecommerce platforms, such as Shopify, Magento, and WooCommerce.

One of the main features of ShipRush is its ability to print labels for major carriers like USPS, FedEx, and UPS. The program also offers real-time tracking and delivery notifications. Additionally, ShipRush offers rate shopping, which allows you to choose the best shipping option based on cost and delivery time.

Another benefit of ShipRush is its integration with QuickBooks. With this feature, you can sync your orders, sales tax, and shipping charges, simplifying your accounting process.

Another feature of ShipRush is its ability to handle international shipping. The program offers customs forms and international shipping labels, as well as the ability to calculate duties and taxes. This makes it easy for small businesses to expand their customer base globally.

ShipRush also offers batch processing, which allows you to process multiple orders at once. This can save you time and streamline your shipping process. Additionally, the program offers address validation, which can help prevent shipping errors and ensure that your packages are delivered to the correct address.

Pros and Cons of ShipWorks Shipping Software

As with any software program, there are pros and cons to using ShipWorks.

Pros:

  • Integrates with more than 90 ecommerce platforms, including Amazon, eBay, and Shopify.
  • Automates many aspects of the shipping process, including label printing and order tracking.
  • Offers reporting and analytics features to assess shipping costs and inform strategy.
  • Handles international shipping with customs forms, international labels, currency conversion, and duty/tax calculation.

Cons:

  • Can be difficult to use for beginners due to its feature-rich interface.
  • Relatively expensive, with monthly fees starting at $25 per month.
  • Requires a reliable internet connection for optimal performance.
  • May not be compatible with all ecommerce platforms; compatibility needs to be checked before investing.

Pros and Cons of ShipRush Shipping Software

Similarly, there are also pros and cons to using ShipRush as your shipping software program.

Pros:

  • User-friendly interface designed specifically for small businesses.
  • Integration with QuickBooks simplifies accounting by syncing orders, sales tax, and shipping charges.
  • Supports international shipping features, including customs forms and duty/tax calculations.
  • Offers batch processing for handling multiple orders simultaneously.
  • Address validation helps prevent shipping errors.

Cons:

  • Limited integration capabilities compared to ShipWorks; fewer integrations available.
  • Some users report the program can be slow to load, which may delay shipping orders.
  • Pricing structure can be costly after the free trial, at $29.95 per month.
  • Customer support may be slow or unresponsive for some users.

Pricing Comparison: ShipWorks vs ShipRush

When comparing ShipWorks and ShipRush, pricing is an important factor to consider.

ShipWorks offers a range of pricing plans, starting at $25 per month. However, the price can increase depending on the size of your business and the number of orders you ship each month.

ShipRush, on the other hand, has a more straightforward pricing plan. The program offers a free trial, but the cost to use ShipRush after the trial period is $29.95 per month. This fee includes unlimited shipments and all of the program’s features.

Ultimately, the pricing decision will depend on the size of your business and your shipping needs.

Another important factor to consider when comparing ShipWorks and ShipRush is the level of customer support offered by each program.

Customer Support:

  • ShipWorks provides phone and email support during business hours, as well as a knowledge base and community forum for users to find answers to common questions.
  • ShipRush also offers phone and email support during business hours, as well as a live chat feature for immediate assistance. Additionally, ShipRush has a dedicated support team that can help with more complex issues.

Finally, it’s worth noting that ShipWorks and ShipRush offer different integrations with other software programs.

Integrations:

  • ShipWorks integrates with a wide range of e-commerce platforms, including Amazon, eBay, and Shopify, as well as accounting software like QuickBooks.
  • ShipRush also integrates with popular e-commerce platforms, as well as with shipping carriers like FedEx and UPS. However, ShipRush does not currently offer integrations with accounting software.

When choosing between these two programs, it’s important to consider which integrations are most important for your business.

Ease of Use Comparison: ShipWorks vs ShipRush

Another important factor to consider when choosing between ShipWorks and ShipRush is ease of use.

ShipWorks can be difficult to use for beginners, with a steep learning curve. However, once you get the hang of the program, it offers a wide range of features to make shipping easier.

ShipRush, on the other hand, is designed specifically for small businesses, with a user-friendly interface that is easy to learn and use. Some users report that the program can be slow to load, but overall, it is a simple and efficient shipping solution.

Customer Support Comparison: ShipWorks vs ShipRush

When using any software program, reliable customer support is essential. Both ShipWorks and ShipRush offer customer support by phone and email, as well as online help resources. However, users report that ShipWorks has better customer support overall, responding quickly to inquiries and providing helpful solutions to any issues that may arise.

Integrations Comparison: ShipWorks vs ShipRush

Integrations are an important consideration when choosing a shipping software program.

ShipWorks offers more than 90 integrations with ecommerce platforms, making it easy to manage all of your orders in one place.

ShipRush also offers integrations with many major ecommerce platforms, but it does not offer as many integrations as ShipWorks. Ultimately, the decision will depend on the platforms you use for your business.

User Reviews: What Real Customers Are Saying About ShipWorks and ShipRush

To get a sense of how ShipWorks and ShipRush perform in real-world situations, it’s helpful to look at user reviews.

Overall, users of ShipWorks praise the program for its wide range of features, integrations, and reporting capabilities. However, some users report that the program can be difficult to use, especially for beginners.

Similarly, customers of ShipRush report that the program is easy to use, with a user-friendly interface. However, some users report that the program can be slow to load and that it does not offer as many integrations as ShipWorks.

Which Shipping Software Is Right for Your Business?

When choosing between ShipWorks and ShipRush, there are many factors to consider. Both programs offer a range of features to make shipping easier and more efficient, as well as customer support and integrations with major ecommerce platforms.

If you are looking for a robust shipping solution with a wide range of integrations and reporting capabilities, ShipWorks may be the right choice for your business. However, if you are a small business owner looking for a simple, user-friendly shipping solution, ShipRush may be the better option.

Ultimately, it is important to evaluate your business’s unique needs and budget when making this decision.

Conclusion: Making Your Choice Between ShipWorks and ShipRush

In conclusion, both ShipWorks and ShipRush offer a range of features to make shipping easier and more efficient. While ShipWorks is a more robust program, offering a wide range of integrations and reporting capabilities, ShipRush is a simpler and more user-friendly option, designed specifically for small businesses.

Ultimately, the decision between the two programs will depend on your business’s unique needs and budget. By considering factors such as pricing, ease of use, integrations, and user reviews, you can make an informed decision and choose the shipping software program that is right for your business.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelors Degree in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.
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