Shopify vs Squarespace Commerce

May 8, 2023
by Anthony Robinson
Shopify vs Squarespace Commerce

Shopify vs Squarespace Commerce

When it comes to setting up an online store, Shopify and Squarespace Commerce are two of the most popular options for small businesses. Both platforms offer an easy-to-use interface, customizable design templates, and various pricing plans to fit your budget. However, there are some key differences between the two platforms that you should consider before making a decision. In this article, we'll compare Shopify vs Squarespace Commerce in terms of features, pricing, user experience, integrations, SEO capabilities, payment gateways, customer support, sales analytics, security, mobile optimization, and overall pros and cons.

The Basics of Shopify and Squarespace Commerce

Shopify and Squarespace Commerce are both e-commerce platforms that allow you to create and manage your own online store. Shopify was founded in 2006 and has since become one of the biggest players in the industry, with over 1 million businesses using their platform. Squarespace Commerce, on the other hand, is a newer platform that was launched in 2020 as an extension to the popular website builder Squarespace. Both platforms offer a range of tools and features to help you set up and run your online store, but there are some key differences to consider.

One of the main differences between Shopify and Squarespace Commerce is their pricing structure. Shopify offers a range of pricing plans, starting from $29 per month for their basic plan, up to $299 per month for their advanced plan. Squarespace Commerce, on the other hand, offers a single pricing plan of $40 per month, which includes all of their e-commerce features. This can make Squarespace Commerce a more affordable option for small businesses or those just starting out.

Another key difference is the level of customization available on each platform. Shopify offers a wide range of customizable templates and themes, as well as the ability to add custom code to your store. Squarespace Commerce also offers customizable templates, but with a more limited range of options. However, Squarespace Commerce is known for its sleek and modern design aesthetic, which may be more appealing to some businesses.

Which Platform Offers Better User Experience

When it comes to user experience, both Shopify and Squarespace Commerce are well-designed and intuitive. Shopify's interface is particularly user-friendly, with a drag-and-drop editor and a clear navigation menu. Squarespace Commerce also offers a clean and modern interface with simple editing tools, although some users may find it less intuitive than Shopify. One advantage of Squarespace Commerce is that it's tightly integrated with the Squarespace website builder, so if you're already familiar with that platform, you may find it easier to use.

However, Shopify offers a wider range of apps and integrations that can enhance the user experience. These include apps for abandoned cart recovery, email marketing, and social media integration. Additionally, Shopify's mobile app allows users to manage their store on-the-go, which can be a major advantage for busy entrepreneurs. Overall, both platforms offer a great user experience, but the choice ultimately depends on your specific needs and preferences.

Comparison of Pricing Plans Between Shopify and Squarespace Commerce

Pricing is an important factor to consider when choosing an e-commerce platform. Shopify offers a range of pricing plans, starting from $29 per month for the basic plan and going up to $299 per month for the advanced plan. Each plan comes with different features and capabilities, such as the ability to sell on multiple channels or access to advanced reports.

Squarespace Commerce, on the other hand, offers just two pricing plans: Basic Commerce and Advanced Commerce. The Basic Commerce plan costs $26 per month, while the Advanced Commerce plan costs $40 per month. Both plans include all the basic e-commerce features, but the Advanced plan comes with more advanced features such as abandoned cart recovery and gift cards.

It's worth noting that while Shopify's pricing plans may seem more expensive than Squarespace Commerce's, they do offer a wider range of features and capabilities. For example, Shopify's advanced plan includes access to their API, which allows for more customization and integration with other tools. Additionally, Shopify offers a free trial period of 14 days, while Squarespace Commerce only offers a 7-day trial period.

Another factor to consider when comparing pricing plans is transaction fees. Shopify charges a transaction fee for each sale made through their platform, unless you use their own payment gateway, Shopify Payments. Squarespace Commerce, on the other hand, does not charge any transaction fees. This may be a deciding factor for businesses with high sales volumes, as transaction fees can add up quickly.

Features and Functionalities of Shopify vs Squarespace Commerce

Both Shopify and Squarespace Commerce offer a range of features and functionalities to help you set up and run your online store. Shopify is particularly known for its app store, which offers a wide range of add-ons and integrations with third-party software. Squarespace Commerce, on the other hand, offers a more streamlined set of features, but integrates seamlessly with the Squarespace website builder.

Some of the key features of Shopify include:

  • Inventory management
  • Order tracking
  • Abandoned cart recovery

While Squarespace Commerce offers features such as:

  • Custom domain names
  • Mobile-responsive checkout
  • The ability to sell physical and digital products

One of the advantages of using Shopify is its scalability. As your business grows, you can easily upgrade to a higher pricing plan and access more advanced features. Additionally, Shopify offers a range of marketing tools, such as email campaigns and social media integration, to help you promote your store and reach a wider audience.

On the other hand, Squarespace Commerce offers a more visually appealing and customizable storefront. With its drag-and-drop website builder, you can easily create a unique and professional-looking online store. Squarespace Commerce also offers built-in SEO tools to help you optimize your store for search engines and improve your visibility online.

Which Platform is More Suitable for Small Businesses

For small businesses, both Shopify and Squarespace Commerce can be excellent choices depending on your needs and budget. Shopify is particularly suited to businesses that need to manage a large inventory, as the platform offers powerful inventory management tools and can handle a high volume of transactions. Squarespace Commerce, on the other hand, may be better suited to businesses that are already using the Squarespace website builder and want to keep everything in one place.

How to Set Up an Online Store on Shopify and Squarespace Commerce

Both Shopify and Squarespace Commerce offer a straightforward setup process, with easy-to-follow tutorials and customizable design templates. To set up an online store on Shopify, you'll need to:

  1. Sign up for a plan
  2. Choose a theme
  3. Add your products
  4. Set up your payment and shipping options

Squarespace Commerce follows a similar process, although you'll need to sign up for the Squarespace website builder first if you haven't already. From there, you can:

  1. Add a new commerce section to your website
  2. Customize your design
  3. Add products
  4. Set up your payment and shipping options

Integrations Available on Shopify vs Squarespace Commerce

Shopify is particularly known for its app store, which offers a wide range of integrations with third-party software. This includes:

  • Popular accounting software such as QuickBooks and Xero
  • Marketing tools such as Mailchimp and Hootsuite

Squarespace Commerce, on the other hand, has a more limited range of integrations, but does offer integrations with popular payment gateways such as PayPal and Stripe.

SEO Capabilities of Shopify Compared to Squarespace Commerce

When it comes to SEO (Search Engine Optimization), both Shopify and Squarespace Commerce offer basic SEO features such as the ability to add meta descriptions and page titles. However, Shopify may have an edge in this area due to its app store, which offers various SEO apps such as SEO Manager and Plug in SEO.

Squarespace Commerce also offers some SEO tools, such as keyword research and page optimization, but these features are not as comprehensive as those offered by Shopify.

Payment Gateways Available on Each Platform

Both Shopify and Squarespace Commerce offer a range of payment gateways to accept payments from customers. Some of the most popular payment gateways on Shopify include Shopify Payments, PayPal, and Stripe, while Squarespace Commerce offers integrations with PayPal, Stripe, and Apple Pay. Both platforms also offer the ability to accept payments offline, such as through cash on delivery or bank transfer.

Customer Support Provided by Shopify and Squarespace Commerce

Customer support is an important consideration when choosing an e-commerce platform. Both Shopify and Squarespace Commerce offer 24/7 support via email, phone, and live chat.

  • Shopify also offers a comprehensive help center with articles and tutorials, as well as a community forum where you can ask questions and get help from other users.
  • Squarespace Commerce offers a similar help center with articles and tutorials, as well as a chatbot that can provide answers to common queries.

Analyzing Sales Data and Metrics on Both Platforms

Both Shopify and Squarespace Commerce offer analytics and reporting tools to help you track your sales and inventory. Shopify's analytics dashboard is particularly comprehensive, offering real-time sales data, order tracking, and custom reports. Squarespace Commerce's analytics tools are also useful, providing insights into visitor behavior, sales trends, and traffic sources.

Security Features Offered by Shopify vs Squarespace Commerce

Security is paramount when it comes to e-commerce, and both Shopify and Squarespace Commerce take this seriously. Shopify offers a range of security features, such as SSL encryption, fraud detection, and PCI compliance. Squarespace Commerce also offers SSL encryption and PCI compliance, as well as two-factor authentication for added security.

Mobile Optimization of Online Stores on Both Platforms

Mobile optimization is crucial for any online store, as more and more customers are shopping on their mobile devices. Both Shopify and Squarespace Commerce offer mobile-responsive designs that automatically adjust to fit the screen size of the device, ensuring optimal user experience.

Shopify also offers a mobile app that allows you to manage your store on the go, while Squarespace Commerce offers a mobile-friendly checkout process.

Pros and Cons of Choosing Either Platform for Your Business

While both Shopify and Squarespace Commerce have their strengths and weaknesses, ultimately the choice will depend on your individual needs and priorities. Some of the top pros of Shopify include:

  • Powerful app store
  • Comprehensive analytics
  • Ease of use

Squarespace Commerce's pros include:

  • Streamlined design
  • Tight integration with the Squarespace website builder
  • Lower price point

Some of the cons of Shopify may include:

  • Higher pricing plans
  • Limited design customization

Squarespace Commerce may lack some advanced features such as abandoned cart recovery.

In Conclusion

Overall, both Shopify and Squarespace Commerce are solid choices for small businesses looking to set up an online store. While there are some key differences to consider, such as pricing, features, and integrations, both platforms offer an easy-to-use interface, customizable design templates, and a range of tools and capabilities to help you run a successful e-commerce business. It's important to weigh the pros and cons and choose the platform that best meets your specific needs and budget.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over a decade of expertise in logistics, business development, and operational efficiency to the table.

Since founding ShipScience in 2018, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having established Refund Geeks and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders and staying ahead of the latest trends in e-commerce and logistics.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

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