Simplified Pricing, Guaranteed Savings.
Get transparent, flat-rate pricing tailored to your shipping volume. We're so confident in delivering value, we promise you'll save more than what you pay us — or you'll get your money back.
FREE
Get started with analytics, explore savings opportunities and automate claims.
Features include:
- Up to 5,000 Shipments per Month*
- Monitoring & Notifications
- Perpetual Invoice Audit
- Automated Claims & Refunds
- Rate Validation
- Reports & KPIs
- Delivery Insights
- Surcharge Monitoring
CUSTOM
For enterprises with unique needs and advanced integration requirements.
Everything in Starter, plus:
- Flat Rate, Short-term Agreement
- Unlimited Shipments + Users
- Service + Rate Optimization
- Carrier Agreement Management
- GL Coding + A/P Toolkit
- ShipScience API + Import/Export
- Dedicated Shipping Expert
- 1x to 3x Savings GUARANTEE
Frequently asked questions.
Savings is calculated for you automatically and reported in your ShipScience portal. There are a few different ways we calculate savings, depending on the feature: The total value of eligible spend before and after ShipScience becomes involved.
The improvement in contractual discounts and terms before and after ShipScience becomes involved.The presence of refunds and credits directly related to ShipScience services on your UPS and FedEx invoices.
Both. ShipScience is fundamentally a service that combines software with live shipping experts. Some ShipScience features, such as contract and invoice monitoring, are automated systems backed by live people. Other features, such as contract renewal management and negotiations, are run by experts who are backed by software to help us work faster and more transparently.
Yes. We take data security very seriously – for both you and your customers. You can find details about our security, processes and systems here.
ShipScientists will bear 90% of the onboarding process. From your side:Onboarding: a 60-minute kickoff call where we learn all of your requirements from a finance, legal, and security standpoint.
First 6 weeks: a weekly 30 minute sync with your central point of contact.After 6 weeks: a biweekly 30 minute sync with your central point of contact. (We should be fully up to speed at that point.)
No, it’s never too early. Whether you are mid-negotiation, planning one soon or if you’ve just finished, we can help you organize your data and better understand your current cost position versus market – based on what matters most to your business. Plus our monitoring tools and invoice error detection will help you make sure your contracts are properly implemented.
You’ll be assigned two people:
- A customer success manager for daily communication and strategy meetings.
- A dedicated expert to manage shipping vendor relationships and data / contract interpretation.
All of our experts have been top-performing UPS and FedEx sales professionals with experience at the other end of the negotiating table — so we know exactly which levers to pull to get you a better contract.
No problem. ShipScience is designed to sit alongside your existing shipping systems. There are no software changes, operational changes or changes to your shipping carriers needed. We just connect to your shipping accounts and the rest is done from your ShipScience portal. Learn more.
Just your web login information for any parcel carriers you want to sync. Our systems will automatically connect to your shipping accounts and identify savings opportunities from there.
