eCommerce businesses retain customers with ShipScience.

eCommerce shoppers have more buying options than ever before. The winners provide outstanding customer service and have a pulse on what makes their customers happy – and coming back. With ShipScience, you easily identify delivery problems and monitor which customers need saving (before they leave).

Learn More

Why e-Commerce Shippers Choose ShipScience

Reduce Customer Churn

Take your delivery experience to new heights. Identify at-risk customers and earn back their trust with our Customer Experience Portal.

Learn more about reducing customer churn >

Lose Less to Amazon

Live up to modern expectations and take control your orders – from shipment through delivery. Stop losing sales because of delivery issues that aren’t your fault.

Learn more about delivery experience >

Deliver Quicker, Pay Less

Receive steeper discounts on expedited services. Make your customers happier while lowering your shipping spend overall.

Learn more about shipping cost optimization >

Improve Customer Support

Reduce customer issues with predictive analytics related to delivery problems or other issues, and automate outreach for when issues do arise.

Learn more about improving customer support >

Get a Personalized Demo

Talk to us about how our platform works, take our analytics for a spin and find out how delivery experience is impacting your customers.

Schedule my demo

Sign up for ShipScience – free.

Sync an unlimited number of UPS and FedEx accounts. View customer delivery experience, fulfillment insights and savings opportunities at no charge.

Get started

Easy setup — No credit card required
Already a customer? Log in