Stitch Labs (now part of Square) vs Cin7

When it comes to managing inventory, it is crucial to have a reliable and efficient inventory management system in place. This is where inventory management software comes into play. Two popular options in this space are Stitch Labs and Cin7. In this article, we will compare and contrast the features, pricing, ease of use, customer support, integration capabilities, reporting and analytics, mobile app availability, and use cases for Stitch Labs and Cin7.

Introduction to Stitch Labs and Cin7

Stitch Labs is a cloud-based inventory management system designed to help small and medium-sized businesses manage their inventory, orders, and sales channels from one centralized platform. The software supports multi-channel selling, and offers features such as automated order routing, inventory sync, and purchase order management. Stitch Labs was acquired by Square in 2019, and is now part of the company’s suite of tools designed to help businesses manage their operations.

Cin7 is an all-in-one inventory management software that helps businesses optimize their inventory, sales, and supply chain. The platform offers features such as automated stock replenishment, multi-channel sales, and order management. Cin7 aims to provide a comprehensive solution to inventory management that can scale with a business over time.

Both Stitch Labs and Cin7 offer integrations with popular e-commerce platforms such as Shopify, WooCommerce, and Amazon, allowing businesses to easily manage their inventory across multiple sales channels. Additionally, both platforms offer robust reporting and analytics tools, giving businesses insights into their inventory performance and sales trends. With their user-friendly interfaces and powerful features, Stitch Labs and Cin7 are excellent options for businesses looking to streamline their inventory management processes and grow their operations.

Overview of inventory management software

Inventory management software is designed to help businesses optimize their inventory levels, streamline order management, and improve their overall operational efficiency. The software typically offers features such as inventory tracking, stock alerts, order management, and reporting and analytics. By implementing an inventory management system, businesses can reduce the risk of overstocking or running out of stock, and improve their order fulfillment processes.

One of the key benefits of inventory management software is that it can help businesses save time and money. With automated inventory tracking and order management, businesses can reduce the need for manual labor and minimize the risk of human error. This can lead to cost savings and increased productivity, allowing businesses to focus on other areas of their operations.

Another advantage of inventory management software is that it can provide businesses with valuable insights into their inventory levels and customer demand. By analyzing data on sales trends and inventory turnover, businesses can make more informed decisions about their purchasing and stocking strategies. This can help them stay ahead of the competition and ensure that they are meeting the needs of their customers.

Features of Stitch Labs and Cin7

Both Stitch Labs and Cin7 offer a range of features that can help businesses manage their inventory more effectively. Some of the key features of the two platforms include:

• Multi-channel sales support
• Inventory tracking and management
• Order management and fulfillment
• Reporting and analytics
• Integration with other tools and platforms

One area where Stitch Labs has an edge is in its support for automated order routing. This feature can help businesses save time and reduce errors by automatically routing orders to the appropriate location based on stock availability and other criteria. Cin7, on the other hand, offers more advanced features such as automated stock replenishment, which can help businesses optimize their inventory levels and reduce the risk of stockouts.

Comparison of pricing plans for Stitch Labs and Cin7

Pricing is an important consideration when choosing an inventory management software. Both Stitch Labs and Cin7 offer tiered pricing plans based on the size and needs of the business. However, there are some differences in their pricing models.

Stitch Labs offers three pricing tiers: Essentials, Business, and Pro. The Essentials plan starts at $799 per year and includes basic features such as inventory tracking and reporting. The Business plan is priced at $2,400 per year and includes more advanced features such as automated order routing and purchase order management. The Pro plan is priced at $4,800 per year and includes all the features of the Business plan, as well as custom reporting and analytics.

Cin7, on the other hand, offers a scalable pricing model that adjusts based on the size and needs of the business. Prices start at $299 per month for up to 100 orders per month, and can go up to $1,099 per month for up to 2,000 orders per month. Custom pricing is also available for businesses with higher order volumes.

Ease of use comparison for Stitch Labs and Cin7

When it comes to ease of use, both Stitch Labs and Cin7 offer intuitive interfaces that are easy to navigate. However, there are some differences in their user experience.

Stitch Labs has a clean and simple user interface that makes it easy to find the key features and functions. The platform also offers extensive documentation and customer support to help users get up and running quickly. Cin7, on the other hand, has a more complex interface that may take some time to get used to. However, the platform offers more extensive customization options and a wider range of features.

Customer support comparison for Stitch Labs and Cin7

Customer support is an important consideration when choosing an inventory management software. Both Stitch Labs and Cin7 offer customer support via email, phone, and chat.

Stitch Labs offers extensive documentation and a help center that includes articles, videos, and tutorials to help users troubleshoot common issues. The platform also offers phone and email support during business hours. Cin7, on the other hand, offers 24/7 customer support via email and chat, as well as phone support during business hours.

Integration capabilities of Stitch Labs and Cin7

One of the key benefits of inventory management software is its ability to integrate with other tools and platforms. Both Stitch Labs and Cin7 offer integration capabilities with a range of popular tools and platforms.

Stitch Labs offers integrations with a range of popular eCommerce platforms, including Shopify, WooCommerce, and Amazon. The platform also integrates with other tools such as QuickBooks and Xero. Cin7, on the other hand, offers integrations with a wider range of platforms, including marketplaces such as eBay and Etsy, as well as accounting tools such as MYOB and Sage.

Reporting and analytics comparison for Stitch Labs and Cin7

Reporting and analytics are important features of inventory management software that can help businesses identify trends, optimize their inventory levels, and make more informed business decisions. Both Stitch Labs and Cin7 offer reporting and analytics features that allow businesses to track their sales, inventory levels, and order fulfillment processes.

Stitch Labs offers a range of customizable reports and dashboards that can be used to track key metrics such as sales, inventory levels, and order fulfillment. The platform also offers custom reporting and analytics features for businesses on the Pro pricing tier. Cin7, on the other hand, offers advanced reporting and analytics features that allow businesses to track inventory by location, view sales trends by product or category, and analyze their supply chain performance.

Mobile app availability for Stitch Labs and Cin7

In today’s mobile-first business environment, having a mobile app can be a significant advantage. Both Stitch Labs and Cin7 offer mobile apps that allow users to manage their inventory, orders, and sales channels on the go.

Stitch Labs offers a mobile app for both iOS and Android devices that allows users to view and manage their inventory, orders, and sales channels from anywhere. The app also offers barcode scanning capabilities for streamlined inventory management. Cin7 offers a mobile app for iOS devices that allows users to manage their inventory levels and orders on the go. However, the app does not offer the full range of features available on the desktop version of the platform.

Pros and cons of using Stitch Labs vs Cin7

While both Stitch Labs and Cin7 offer a range of features that can help businesses manage their inventory more effectively, there are some pros and cons to consider for each platform.

Stitch Labs pros:

• Intuitive user interface
• Automated order routing
• Custom reporting and analytics on Pro pricing tier

Stitch Labs cons:

• Higher pricing compared to Cin7
• Less advanced features compared to Cin7

Cin7 pros:

• Scalable pricing model
• Advanced features such as automated stock replenishment and supply chain management
• Integration with a wider range of platforms

Cin7 cons:

• Complex user interface that may take time to master
• Customer support may be limited to business hours

Use cases for choosing Stitch Labs or Cin7 based on industry or business size

The choice between Stitch Labs and Cin7 will depend on the specific needs and requirements of the business. However, there are some use cases where one platform may be a better fit than the other.

Businesses in the fashion and apparel industry may find that Stitch Labs’ automated order routing and multi-channel sales support are particularly useful features. Similarly, businesses in the food and beverage industry may appreciate the platform’s support for purchase order management and real-time inventory tracking.

Cin7 may be a better fit for businesses that need more advanced inventory management features, such as automated stock replenishment and supply chain management. The platform is also well-suited for businesses with a higher order volume or those that sell on a wider range of platforms and marketplaces.

Conclusion: Which is the better choice, Stitch Labs or Cin7?

Ultimately, the choice between Stitch Labs and Cin7 will depend on the specific needs and requirements of the business. Stitch Labs offers a simple and intuitive user interface, as well as useful features such as automated order routing. Cin7, on the other hand, offers more advanced features and a scalable pricing model. It is important to carefully evaluate the features and pricing of each platform to determine which one is the best fit for the business.

Customer reviews and ratings for both platforms

Stitch Labs and Cin7 are both well-regarded inventory management systems with positive customer reviews and ratings. Customers appreciate the ease of use and range of features offered by both platforms, as well as the responsive customer support provided by their respective teams.

Frequently asked questions about Stitch Labs and Cin7

• Q: Can Stitch Labs and Cin7 integrate with my eCommerce platform?A: Both platforms offer integrations with a wide range of popular eCommerce platforms, such as Shopify and WooCommerce.
• Q: Does Cin7 offer 24/7 customer support?A: Yes, Cin7 offers 24/7 customer support via email and chat, as well as phone support during business hours.
• Q: Does Stitch Labs offer a mobile app?A: Yes, Stitch Labs offers mobile apps for both iOS and Android devices.
• Q: Is Cin7 suitable for businesses with a high order volume?A: Yes, Cin7 offers a scalable pricing model that can accommodate businesses with a higher order volume.
• Q: Can I customize the reporting and analytics features on Stitch Labs?A: Yes, Stitch Labs offers custom reporting and analytics features on the Pro pricing tier.