Stitch Labs (now part of Square) vs Fishbowl Inventory

May 8, 2023
by Anthony Robinson
Stitch Labs (now part of Square) vs Fishbowl Inventory

Stitch Labs (Now Part of Square) vs Fishbowl Inventory

Inventory management is a critical aspect for businesses of all sizes, impacting operational efficiency, customer satisfaction, and profitability. Choosing the right software is essential to meet your specific needs. In this article, we'll compare two popular inventory management solutions—Stitch Labs (now integrated with Square) and Fishbowl Inventory—and help you determine which is best suited for your business.

Introduction to Stitch Labs and Fishbowl Inventory

Stitch Labs is an inventory management solution tailored for small to mid-sized businesses. It offers features such as inventory tracking, order management, and purchasing management. Since its acquisition by Square, Stitch Labs has been integrated into Square's suite of tools, enhancing its capabilities and user experience.

Fishbowl Inventory, on the other hand, is a comprehensive inventory management software designed for larger businesses. It extends beyond basic inventory functions by incorporating CRM, eCommerce integration, and accounting features, making it a robust solution for complex operations.

Stitch Labs is renowned for its user-friendly interface, allowing businesses to manage inventory across multiple channels, including online marketplaces and physical stores. It provides real-time data and analytics, empowering businesses to make informed decisions regarding their inventory and sales.

Conversely, Fishbowl Inventory is more feature-rich and may require additional training to utilize its full potential. Its integration with popular accounting software like QuickBooks enhances financial management, while advanced reporting tools offer deeper insights into inventory and sales data.

Features and Benefits of Stitch Labs

Stitch Labs offers several unique features that aid in efficient inventory management:

  • Multi-Channel Integration: Seamlessly integrates with various sales channels, including Shopify, Amazon, eBay, and Etsy.
  • Custom Workflows & Automation: Create tailored workflows and automate inventory-related tasks to save time and minimize errors.
  • Real-Time Analytics: Access real-time data on inventory levels, sales trends, and customer behavior to drive informed decision-making.
  • Mobile Accessibility: The mobile app allows users to manage inventory on-the-go, providing updates on inventory levels, sales orders, and purchase orders in real-time.
  • Dedicated Customer Support: Access to a dedicated support team ensures prompt assistance and resolution of any issues.

These features make Stitch Labs an excellent choice for businesses looking for a straightforward and efficient inventory management solution.

Features and Benefits of Fishbowl Inventory

Fishbowl Inventory stands out with its extensive range of features designed for larger and more complex businesses:

  • Comprehensive Accounting Tools: Integrates with accounting software like QuickBooks and Xero, streamlining financial management.
  • Customer Relationship Management (CRM): Manage customer interactions and relationships effectively.
  • Advanced Reporting & Analytics: Generate custom reports to gain insights into inventory levels, sales trends, and operational performance.
  • Barcode Scanning: Robust barcode scanning capabilities enhance accuracy and speed in inventory tracking.
  • eCommerce Integration: Integrates with various eCommerce platforms, facilitating seamless online sales operations.
  • Highly Customizable: Tailor the software by adding or removing modules to fit specific business needs.

Fishbowl Inventory's extensive feature set makes it a powerful tool for businesses seeking a comprehensive inventory management solution.

Pricing Comparison Between Stitch Labs and Fishbowl Inventory

Stitch Labs offers the following pricing plans:

  • Basic Plan: Starts at $799 per month, including features like inventory tracking, order management, and purchasing management.
  • Professional Plan: Starts at $999 per month, offering advanced features such as workflow automation and multi-location inventory tracking.

Fishbowl Inventory provides various pricing options based on the number of users and required features. Pricing details are not publicly listed, so interested businesses need to request a customized quote.

When evaluating pricing, consider other factors such as ease of use, feature set, and customer support. Stitch Labs is typically more affordable for small to mid-sized businesses, while Fishbowl Inventory may represent a higher investment justified by its extensive capabilities for larger enterprises.

Ease of Use Comparison Between Stitch Labs and Fishbowl Inventory

Both Stitch Labs and Fishbowl Inventory offer user-friendly interfaces, but they cater to different business sizes and complexities:

  • Stitch Labs: Designed for small to mid-sized businesses, it offers a simpler setup and ease of use, making it ideal for businesses that need straightforward inventory management without extensive customization.
  • Fishbowl Inventory: Offers a highly customizable platform that can handle more complex operations, which may require more time and training to master. However, its comprehensive features can significantly benefit larger businesses with intricate inventory needs.

Additionally, Stitch Labs provides more affordable pricing starting at $799 per month, whereas Fishbowl Inventory's perpetual license starts at approximately $4,395. This difference makes Stitch Labs a more budget-friendly option for smaller businesses.

Integration Capabilities of Stitch Labs and Fishbowl Inventory

Integration capabilities are crucial for seamless business operations:

  • Stitch Labs: Integrates with a variety of eCommerce platforms like Shopify, Amazon, eBay, and Etsy. This makes it an excellent choice for businesses that sell products online and need centralized inventory management across multiple sales channels.
  • Fishbowl Inventory: Offers integrations with a broader range of software, including accounting systems like QuickBooks and CRM tools. This makes it a comprehensive solution for businesses that require multiple integrations to streamline various aspects of their operations.

Both solutions provide robust reporting and analytics, enabling businesses to optimize their operations based on data-driven insights.

Customer Support Offered by Stitch Labs and Fishbowl Inventory

Effective customer support is essential for resolving issues and maximizing the use of inventory management software:

  • Stitch Labs: Provides excellent support through a dedicated customer support team, along with extensive online documentation and tutorials. Support is available via email and phone during business hours.
  • Fishbowl Inventory: Offers robust customer support, including 24/7 assistance through phone, email, and live chat. Additionally, it provides online training videos and a comprehensive knowledge base to help users navigate the software effectively.

Both companies prioritize user feedback and regularly update their software based on customer suggestions, ensuring that users have access to the latest features and improvements.

Which Is Better for Small Businesses: Stitch Labs or Fishbowl Inventory?

Stitch Labs is better suited for small to mid-sized businesses that require a user-friendly and straightforward inventory management solution. It offers excellent features for managing inventory, orders, and purchasing at an affordable price point. Fishbowl Inventory, while also suitable for small businesses, is more advantageous for larger businesses that need advanced features such as customizable CRM tools and extensive software integrations.

Which Is Better for Large Businesses: Stitch Labs or Fishbowl Inventory?

Fishbowl Inventory is better suited for large businesses that require a comprehensive and customizable inventory management solution. Its advanced features, including accounting tools and CRM integration, make it a valuable choice for businesses with complex needs. While Stitch Labs is scalable, its simplicity and focus on core inventory management make it more appropriate for small to mid-sized businesses.

Pros and Cons of Using Stitch Labs for Inventory Management

  • Pros:
    • Ease of use with a user-friendly interface.
    • Versatile integration capabilities with multiple sales channels.
    • Intuitive reporting and analytics features.
    • Mobile app for managing inventory on-the-go.
  • Cons:
    • Customer support primarily via email, which may be limiting for urgent needs.
    • Potential lack of advanced features required by larger businesses.

Pros and Cons of Using Fishbowl Inventory for Inventory Management

  • Pros:
    • Comprehensive feature set, including CRM and accounting integration.
    • Robust barcode scanning capabilities for high-volume inventory tracking.
    • Highly customizable to fit specific business needs.
    • Advanced reporting and analytics tools.
  • Cons:
    • More complex and may require extensive training.
    • Higher initial cost, with pricing not publicly listed.

Case Studies on Businesses That Have Used Stitch Labs or Fishbowl Inventory Successfully

Numerous case studies highlight how businesses have leveraged Stitch Labs and Fishbowl Inventory to enhance their inventory management:

  • Stitch Labs: Companies like JAM Paper and Melio have successfully streamlined their inventory processes, improved order accuracy, and gained valuable insights through Stitch Labs.
  • Fishbowl Inventory: Manufacturers, distributors, and eCommerce businesses such as Helmet House, InnerSpace Systems Corp, and MXI Corporation have utilized Fishbowl Inventory to manage complex inventories, integrate with accounting systems, and optimize their operations.

Final Verdict: Which Inventory Management Software Is Best for Your Business?

Choosing between Stitch Labs and Fishbowl Inventory depends on your business's specific requirements:

  • Stitch Labs: Ideal for small to mid-sized businesses seeking an affordable, user-friendly inventory management solution with strong multi-channel integration.
  • Fishbowl Inventory: Best suited for larger businesses that need a comprehensive, customizable solution with advanced features and extensive software integrations.

Consider factors such as integrations, pricing, ease of use, and the specific features your business requires before making a decision.

Frequently Asked Questions About Stitch Labs and Fishbowl Inventory

Q: Does Stitch Labs offer a mobile app?
A: Yes, Stitch Labs offers a mobile app that allows users to manage their inventory on-the-go, providing real-time updates on inventory levels, sales orders, and purchase orders.
Q: Can Fishbowl Inventory be integrated with accounting software?
A: Yes, Fishbowl Inventory integrates seamlessly with accounting software such as QuickBooks and Xero, facilitating efficient financial management.
Q: How does Stitch Labs handle order tracking?
A: Stitch Labs allows businesses to track orders across multiple sales channels and monitor inventory levels in real-time, ensuring accurate and timely order fulfillment.
Q: Is Fishbowl Inventory a cloud-based software?
A: Fishbowl Inventory can be deployed either on-premise or in the cloud, depending on the specific needs and preferences of the business.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelors Degree in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.
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