Stitch Labs (now part of Square) vs Unleashed

If you’re looking for an inventory management software to help manage your business, it can be challenging to choose between the many options available in the market. Two popular options are Stitch Labs and Unleashed. In this article, we will compare and contrast the features, pricing, ease of use, customization options, integrations, reporting capabilities, customer support, security features, pros, and cons of using Stitch Labs and Unleashed. So let’s dive in!

Introduction to Inventory Management Software

Inventory management software is essential for businesses to track and manage inventory levels, orders, sales, and returns. These software solutions offer advanced features that help businesses streamline their operations, reduce waste, and avoid stockouts. By using inventory management software, businesses can keep track of their inventory in real-time, generate reports, forecast future demands, and make smarter business decisions based on data analysis.

One of the key benefits of inventory management software is that it can help businesses save time and money. With automated inventory tracking and order management, businesses can reduce the need for manual labor and minimize errors. This can lead to increased efficiency and productivity, as well as cost savings from reduced labor and inventory carrying costs.

Another advantage of inventory management software is that it can improve customer satisfaction. By ensuring that products are always in stock and orders are fulfilled quickly and accurately, businesses can provide a better customer experience. This can lead to increased customer loyalty and repeat business, as well as positive word-of-mouth referrals.

Features of Stitch Labs and Unleashed

Stitch Labs and Unleashed are two of the most reputable inventory management software solutions in the market. Both offer a variety of features to help businesses manage their inventory, including:

  • Real-time inventory tracking
  • Order management
  • Purchase order management
  • Inventory forecasting
  • Reporting and analytics
  • Multi-channel inventory management
  • API integrations
  • Mobile accessibility

However, there are some differences between the two software solutions. Stitch Labs offers more advanced features for businesses with complex inventory needs, such as kitting and bundling, while Unleashed is better suited for businesses with simpler inventory needs. Additionally, Stitch Labs has a higher price point than Unleashed, but it also offers more customization options and integrations with other software tools. Ultimately, the choice between the two will depend on the specific needs and budget of the business.

Pricing Comparison of Stitch Labs and Unleashed

Pricing is always an important factor to consider when choosing a software solution for your business. Pricing for both Stitch Labs and Unleashed is calculated based on your business’s needs, such as the number of users, integration options, and features required. Stitch Labs offers flexible pricing plans starting from $499 per month, while Unleashed starts at $399 per month. In terms of pricing, Unleashed appears to be the more affordable option.

However, it’s important to note that pricing should not be the only factor to consider when choosing a software solution. It’s also important to evaluate the features and functionality offered by each platform, as well as the level of customer support and ease of use. Stitch Labs offers advanced inventory management features, such as demand forecasting and order management, while Unleashed offers features such as batch and expiry tracking. Ultimately, the best choice for your business will depend on your specific needs and priorities.

Ease of Use Comparison of Stitch Labs and Unleashed

Another important factor to consider when choosing an inventory management software is ease of use. Both Stitch Labs and Unleashed are user-friendly platforms. However, Stitch Labs has a slightly steeper learning curve due to its more complex features. Unleashed, on the other hand, is more straightforward and easier to navigate, making it a great choice for businesses who are new to inventory management software.

In addition to ease of use, it is also important to consider the level of customer support provided by the inventory management software. Stitch Labs offers 24/7 customer support through phone, email, and live chat, ensuring that any issues or questions are promptly addressed. Unleashed, on the other hand, offers customer support during business hours only. This may be a consideration for businesses that operate outside of traditional business hours or in different time zones.

Customization Options in Stitch Labs and Unleashed

Customization options are essential for businesses that have unique inventory management requirements. Both Stitch Labs and Unleashed offer a high degree of customization. Stitch Labs allows businesses to customize workflows, fields, and reports to align with their specific business processes. Similarly, Unleashed allows businesses to add custom fields, create custom reports, and customize document templates to align with their branding.

Furthermore, Stitch Labs and Unleashed also offer integration with other software and applications. This means that businesses can customize their inventory management system to work seamlessly with other tools they use, such as accounting software or e-commerce platforms. This integration can save time and reduce errors by automating data transfer between systems.

Integrations with Other Platforms

Integrations with other software solutions can greatly benefit businesses, as it allows for a more seamless workflow across different platforms. Both Stitch Labs and Unleashed offer options to integrate with other software solutions like Shopify, WooCommerce, Xero, and QuickBooks, making it easier for businesses to manage their inventory across multiple platforms. However, Stitch Labs offers more integration options than Unleashed.

In addition to Shopify, WooCommerce, Xero, and QuickBooks, Stitch Labs also offers integrations with Amazon, eBay, and Etsy. This is particularly useful for businesses that sell on multiple marketplaces, as it allows for centralized inventory management.

On the other hand, Unleashed offers integrations with Salesforce and Magento, which may be more relevant for businesses that use these platforms for their sales and e-commerce needs. However, it is important to note that Unleashed does not offer as many integration options as Stitch Labs.

Reporting Capabilities of Stitch Labs and Unleashed

Reporting capabilities are essential for businesses to gain insights into their operations. Both Stitch Labs and Unleashed offer reporting and analytics features, allowing businesses to generate customizable reports to help them make data-driven decisions. Stitch Labs offers more advanced reporting options, like the ability to compare sales to purchase history and more detailed analytics than Unleashed.

Additionally, Stitch Labs provides real-time reporting, which means that businesses can access up-to-date information on their sales, inventory, and other metrics at any time. This feature is particularly useful for businesses that need to make quick decisions based on current data.

On the other hand, Unleashed offers a unique reporting feature called “Bill of Materials,” which allows businesses to track the cost of goods sold and the profitability of their products. This feature is especially helpful for businesses that manufacture their own products and need to keep track of their production costs.

Customer Support Comparison of Stitch Labs and Unleashed

Customer support is crucial when utilizing any software solution. Both Stitch Labs and Unleashed offer customer support through email, phone, and live chat. Stitch Labs provides its customers with 24/7 customer support service, while Unleashed offers support during business hours. Stitch Labs’ customer support is prompt and helpful, assisting clients with any issues they may face. Unleashed has an active community forum where customers can find solutions and answers to most questions.

Additionally, Stitch Labs offers personalized onboarding and training sessions for new customers to ensure they are able to fully utilize the software’s features. This includes one-on-one sessions with a dedicated support representative who will guide the customer through the setup process and answer any questions they may have. Unleashed also offers training sessions, but they are not personalized and are instead provided through pre-recorded videos and webinars.

Security Features in Stitch Labs and Unleashed

Security is vital when using any software solution that handles sensitive business data. Both Stitch Labs and Unleashed employ industry-standard security measures, including API call limits and the use of data encryption to safeguard data. Stitch Labs also offers two-factor authentication and data backup and recovery options, ensuring that data is always protected, and recovering them is feasible in the event of a disaster.

In addition to these security measures, Stitch Labs and Unleashed also provide regular security updates and patches to ensure that their software is always up-to-date and protected against the latest threats. They also conduct regular security audits and penetration testing to identify and address any potential vulnerabilities in their systems. This proactive approach to security helps to minimize the risk of data breaches and ensures that businesses can trust these software solutions to keep their data safe.

Pros and Cons of using Stitch Labs


  • Advanced reporting features
  • More integration options
  • 24/7 customer support
  • Powerful automation features


  • More expensive pricing plans
  • Steep learning curve
  • Less intuitive user interface

Additionally, Stitch Labs offers a wide range of customization options, allowing businesses to tailor the software to their specific needs. This can be especially beneficial for companies with unique inventory management requirements. However, it is important to note that these customization options may require additional time and resources to set up and maintain.

Pros and Cons of using Unleashed


  • Affordable pricing plans
  • Easy to use as a beginner
  • Effective inventory management features


  • Less integration options
  • Customer support only available during business hours
  • Reporting could be more robust

One additional benefit of using Unleashed is its ability to handle multiple warehouses and locations. This feature allows businesses with multiple locations to easily manage their inventory across all locations, ensuring that stock levels are accurate and up-to-date. Additionally, Unleashed offers real-time inventory tracking, which allows businesses to make informed decisions about purchasing and restocking inventory.

Which inventory management software is right for your business?

Determining which inventory management software is right for your business depends on your specific needs. If you have a vast retail operation or require a more robust reporting function, Stitch Labs is an excellent choice, though it comes at a higher price. On the other hand, if you’re new to inventory management software and have a relatively simple operation, Unleashed provides essential inventory tracking capabilities at a lower cost.

Another factor to consider when choosing inventory management software is the level of integration with other systems you use. If you rely heavily on e-commerce platforms like Shopify or WooCommerce, you may want to consider software that integrates seamlessly with those platforms. TradeGecko, for example, offers robust integration with a variety of e-commerce platforms, making it a great choice for businesses that sell online.

It’s also important to consider the level of customer support offered by the software provider. If you’re new to inventory management software, or if you have a complex operation that requires a lot of customization, you may want to choose a provider that offers extensive customer support. Fishbowl, for example, offers 24/7 support and a variety of training resources to help you get the most out of their software.

Conclusion: Making the choice between Stitch Labs and Unleashed

Both Stitch Labs and Unleashed are excellent inventory management software solutions that can benefit businesses in various ways. Which solution is right for your business ultimately comes down to your specific needs and goals. Consider the pricing, ease of use, customization options, integration options, reporting capabilities, customer support, and security features when deciding which solution to choose.

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