Stitch Labs (Now Part of Square) vs Veeqo: A Comprehensive Comparison
Choosing the right inventory management software is crucial for the success of any ecommerce business. With numerous options available in the market, it can be challenging to decide which solution best fits your needs. This article provides an in-depth comparison between Stitch Labs (now part of Square) and Veeqo, two leading inventory management platforms, to help you make an informed decision.
Overview of Stitch Labs and Veeqo
Stitch Labs
Stitch Labs is an inventory management software founded in 2011 that quickly gained traction for its robust features. In 2019, Stitch Labs was acquired by Square, a leading financial services and mobile payment company. Stitch Labs helps businesses manage their inventory across multiple sales channels, offering real-time tracking, order management, and detailed reporting tools.
Veeqo
Veeqo is a cloud-based multichannel retail platform founded in 2013. It allows businesses to manage inventory, orders, and shipping from a single dashboard. Veeqo integrates with popular ecommerce platforms like Shopify and WooCommerce, providing automated shipping label generation, order tracking, and seamless integration with various sales channels.
Key Features Comparison
Stitch Labs Features
- Real-time inventory tracking
- Order management
- Purchasing and supplier management
- Multichannel automation
- Advanced analytics and reporting
- Integration with marketplaces like Amazon and eBay
Veeqo Features
- Inventory management
- Order management
- Shipping management with label generation
- Barcode scanning and printing
- Integration with ecommerce platforms like Shopify and WooCommerce
- Mobile app for on-the-go management
While both platforms offer comprehensive inventory and order management, Stitch Labs provides additional features such as purchasing management and multichannel automation. Conversely, Veeqo offers a more user-friendly interface and mobile app support, catering to businesses that require mobility and ease of use.
Pricing Comparison
Stitch Labs Pricing
- Starter Plan: $799 per month
- Growth Plan: Pricing available upon request
- Enterprise Plan: Custom pricing
Veeqo Pricing
- Startup Plan: $156 per month
- Scale Plan: $234 per month
- Enterprise Plan: Custom pricing
- Additional costs for extra users and integrations
Stitch Labs is priced higher compared to Veeqo, reflecting its advanced features suited for businesses with high order volumes and complex inventory needs. Veeqo offers more affordable plans, making it a viable option for small to medium-sized businesses.
Ease of Use
Both Stitch Labs and Veeqo are designed with user-friendly interfaces. However, Stitch Labs may require a more complex setup process due to its extensive feature set, which can be tailored to meet specific business requirements. Veeqo, on the other hand, offers a straightforward onboarding process, allowing businesses to get started quickly without extensive customization.
Veeqo’s mobile app enhances its ease of use by enabling inventory management on the go, a feature that Stitch Labs currently does not offer. This makes Veeqo particularly appealing to businesses that need flexible, mobile solutions.
Customer Support
Stitch Labs Support
Stitch Labs provides customer support via phone, email, and live chat during business hours. While the support team is knowledgeable, some users have reported longer wait times, which can be a drawback for businesses requiring immediate assistance.
Veeqo Support
Veeqo offers 24/7 email support and extended hours for phone support. Users have praised Veeqo’s support team for their prompt and helpful responses, making it a reliable option for businesses that need consistent and accessible support.
Integration Options
Integration capabilities are essential for seamless business operations. Both Stitch Labs and Veeqo support integrations with numerous ecommerce platforms, shipping carriers, and accounting software:
Stitch Labs Integrations
- Ecommerce Platforms: Shopify, Amazon, eBay, and over 30 others
- Accounting Software: QuickBooks, Xero
- Shipping Carriers: USPS, FedEx, UPS, and more
Veeqo Integrations
- Ecommerce Platforms: Shopify, WooCommerce, BigCommerce, and over 20 others
- Accounting Software: Xero
- Shipping Carriers: Various, including major carriers
Stitch Labs offers a broader range of integrations, particularly with accounting software, making it a superior choice for businesses that require comprehensive integration with their existing systems.
Pros and Cons
Stitch Labs
- Pros: Advanced inventory management, multichannel automation, extensive integrations, robust analytics
- Cons: Higher pricing, complex setup, longer wait times for support
Veeqo
- Pros: Affordable pricing, user-friendly interface, mobile app, excellent customer support
- Cons: Fewer advanced features, limited customization options
Case Studies: Successful Implementations
Stitch Labs
Outdoor gear retailer REI utilizes Stitch Labs to manage inventory across their website, physical stores, and third-party marketplaces. The advanced reporting tools help REI optimize stock levels and streamline operations.
Veeqo
Beauty brand Glossier leverages Veeqo to track inventory and manage order fulfillment efficiently. Veeqo’s real-time inventory updates help Glossier maintain accurate stock levels and avoid overselling.
Future Outlook
With Square's acquisition of Stitch Labs, the platform is expected to benefit from enhanced resources and integration with Square’s payment processing system, offering a more seamless experience for users. Square’s investment is likely to drive further innovation and feature expansion within Stitch Labs.
Veeqo, on the other hand, secured an $80 million investment to bolster its growth and expansion plans. The company is expanding its feature set beyond inventory management, incorporating more comprehensive shipping and order management tools to cater to a wider range of business needs.
Which is Better for Your Business?
For Small Businesses
Veeqo’s affordable pricing and ease of use make it an excellent choice for small businesses with lower order volumes. Its mobile app and user-friendly interface provide the flexibility and support needed for emerging ecommerce businesses.
For Large Enterprises
Stitch Labs, with its advanced features and extensive integrations, is better suited for larger enterprises with complex inventory management needs and high order volumes. The comprehensive analytics and robust reporting tools offer valuable insights for optimizing large-scale operations.
Conclusion
Both Stitch Labs and Veeqo offer powerful inventory management solutions, each catering to different business needs. Stitch Labs is ideal for businesses seeking advanced features and extensive integrations, while Veeqo is perfect for those prioritizing affordability and ease of use. Assess your business size, order volume, and specific requirements to choose the platform that best aligns with your operational goals.
