Stitch Labs (now part of Square) vs Zoho Inventory

May 8, 2023
by Anthony Robinson
Stitch Labs (now part of Square) vs Zoho Inventory

Stitch Labs (now part of Square) vs Zoho Inventory

When it comes to managing your inventory, there are many software options out there to choose from. Two of the most popular choices are Stitch Labs (now part of Square) and Zoho Inventory. But which one is right for your business? In this article, we'll compare the features, pricing, user interface, and more of these two platforms to help you make an informed decision.

What is Stitch Labs?

Stitch Labs is a cloud-based inventory management platform designed for small and medium-sized businesses. It offers a range of features for tracking sales, orders, and inventory across multiple channels, including e-commerce platforms, retail stores, and wholesale distributors. Stitch Labs also provides analytics and reporting tools to help you make data-driven decisions, as well as integration with other third-party platforms such as Shopify, Amazon, and QuickBooks.

One of the key benefits of using Stitch Labs is its ability to streamline your inventory management processes. With Stitch Labs, you can easily track inventory levels, set reorder points, and receive alerts when stock is running low. This helps you avoid stockouts and ensures that you always have the right products on hand to meet customer demand. Additionally, Stitch Labs' centralized platform allows you to manage all of your inventory from one place, saving you time and reducing the risk of errors.

What is Zoho Inventory?

Zoho Inventory is another cloud-based inventory management solution that helps businesses of all sizes manage and optimize their inventory levels. It offers features such as order management, invoicing, and shipping integration, as well as integrations with other Zoho software such as CRM and Books. Zoho Inventory also provides real-time tracking and alerts for stock levels, purchase orders, and sales orders.

One of the key benefits of Zoho Inventory is its ability to automate many inventory management tasks, such as generating purchase orders and tracking shipments. This can save businesses a significant amount of time and reduce the risk of errors. Additionally, Zoho Inventory offers customizable reports and analytics, allowing businesses to gain insights into their inventory performance and make data-driven decisions.

Zoho Inventory also offers a mobile app, allowing users to manage their inventory on the go. The app provides access to real-time inventory data, order management, and customer information. This can be particularly useful for businesses with mobile sales teams or those who need to manage inventory across multiple locations.

Features of Stitch Labs

Stitch Labs offers a wide range of features to help businesses manage their inventory more efficiently. Its main features include:

  • Multi-channel inventory management
  • Sales order management
  • Purchase order management
  • Analytics and reporting tools
  • Integration with third-party platforms

In addition to the main features, Stitch Labs also offers:

  • Automated inventory tracking and alerts for low stock levels
  • Customizable workflows and user permissions for team collaboration

Furthermore, Stitch Labs provides excellent customer support through email, phone, and live chat. Their support team is available 24/7 to assist with any questions or issues that may arise.

Features of Zoho Inventory

Similarly, Zoho Inventory offers a range of features to help businesses streamline their inventory operations. Some of its key features include:

  • Order management
  • Shipping integration
  • Invoicing and billing
  • Real-time tracking
  • Integration with other Zoho software

Pros and Cons of Stitch Labs

Like any inventory management software, Stitch Labs has its pros and cons. Here are some of the main advantages and disadvantages:

  • Pros:
    • Comprehensive inventory management features
    • Integration with many third-party platforms
    • Strong analytics and reporting tools
    • User-friendly interface
  • Cons:
    • Relatively high price point compared to other solutions
    • Integration with some platforms may require additional fees
    • Limited customization options

Pros and Cons of Zoho Inventory

Similarly, Zoho Inventory has its own set of advantages and disadvantages. Here's what you need to know:

  • Pros:
    • Easy-to-use interface
    • Integration with other Zoho software
    • Wide range of order management and shipping features
    • Real-time tracking and alerts
  • Cons:
    • Not as many third-party integrations as some other solutions
    • Minimal customization options
    • Some advanced reporting features may require additional fees

Integration with Other Platforms for Stitch Labs

One of the advantages of Stitch Labs is its integration capabilities with other platforms. Users can easily connect Stitch Labs to their e-commerce platform, retail store, or wholesale distributor to manage their inventory in one central location. Some of the platforms that Stitch Labs integrates with include Shopify, Amazon, Etsy, and QuickBooks. However, some integrations may require additional fees or a higher pricing plan.

Integration with Other Platforms for Zoho Inventory

Similarly, Zoho Inventory also offers integrations with other popular e-commerce platforms and software, such as Amazon, eBay, and PayPal. However, it may not have as many integrations available as Stitch Labs does.

Pricing Comparison Between Stitch Labs and Zoho Inventory

When it comes to pricing, Stitch Labs and Zoho Inventory have slightly different models. Stitch Labs charges based on the number of orders per month, while Zoho Inventory offers different plans based on the number of users and features required. Here is a breakdown of the current pricing models:

  • Stitch Labs:
    • Starter Plan - $799/month for up to 15,000 orders/month
    • Growth Plan - $1,199/month for up to 30,000 orders/month
    • Pro Plan - Custom pricing for over 30,000 orders/month
  • Zoho Inventory:
    • Basic Plan - $39/month for 2 users and basic inventory features
    • Standard Plan - $79/month for 5 users and additional features
    • Professional Plan - $199/month for 10 users and advanced features
    • Enterprise Plan - $399/month for unlimited users and full customization

User Interface Comparison Between Stitch Labs and Zoho Inventory

While both Stitch Labs and Zoho Inventory are relatively easy to use and navigate, they do have slightly different user interfaces. Stitch Labs has a clean, modern design with customizable dashboards and an easy-to-use order management system. Zoho Inventory, on the other hand, has a more traditional layout with a left-side menu bar and a top navigation bar. However, both platforms offer drag-and-drop functionality and mobile access.

Customer Support Options for Stitch Labs

Stitch Labs offers a range of customer support options for its users, including phone support, email support, and online chat support. Users can also access a knowledge base and community forum for troubleshooting and common questions. However, some users have reported slow response times and difficulty resolving complex issues.

Customer Support Options for Zoho Inventory

Zoho Inventory similarly offers multiple support channels, such as phone support, email support, and a knowledge base. They also offer a community forum and tutorials for self-help and guidebooks for users. Zoho Inventory has been praised for excellent customer support and quick resolution of issues.

Security Features of Stitch Labs

Security is a top priority for any inventory management software, and Stitch Labs is no exception. Stitch Labs offers a range of security features to help keep your data safe:

  • PCI compliance for credit card data
  • Encrypted data storage
  • Role-based user access controls
  • Two-factor authentication options

Security Features of Zoho Inventory

Zoho Inventory also prioritizes security and offers a range of features to protect your data:

  • SSL encryption for data transfer
  • Two-factor authentication options
  • Role-based user access controls
  • Audit trail for transactions and changes

Which One Is Better for Your Business: Stitch Labs or Zoho Inventory?

Ultimately, whether Stitch Labs or Zoho Inventory is better for your business will depend on your specific needs and budget. If you require a wide range of integrations and advanced analytics tools, Stitch Labs may be the better choice. However, if you value a user-friendly interface and excellent customer support, Zoho Inventory may be the better option. It's important to consider your business size, industry, and growth potential when making a decision.

How to Migrate from Stitch Labs to Zoho Inventory (or Vice Versa)

If you do decide to switch between these two platforms, both Stitch Labs and Zoho Inventory offer migration services to help transfer your data between systems. It's important to contact their respective customer support teams for help to ensure a seamless transfer.

Case Studies of Businesses That Use Stitch Labs vs Zoho Inventory

Both Stitch Labs and Zoho Inventory have been used successfully by a wide range of businesses. Here are some case studies:

Future Developments for Both Platforms

Both Stitch Labs and Zoho Inventory are constantly updating and improving their platforms to meet the needs of their users. Stay tuned for more updates and enhancements in the future!

Conclusion: The Verdict on Stitch Labs vs Zoho Inventory

Choosing the right inventory management software can make a big difference in the efficiency and profitability of your business. While both Stitch Labs and Zoho Inventory offer a range of features and benefits, it's important to carefully consider your specific needs and budget before making a decision. Keep in mind factors such as integrations, pricing, user interface, and customer support when comparing these two platforms. Regardless of which software you choose, effective inventory management is key to growing and sustaining a successful business.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelors Degree in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.
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