Understanding UPS Additional Handling Charges

September 27, 2024
by Anthony Robinson

Understanding UPS Additional Handling Charges

Shipping is an essential aspect of any business that sells products, whether it is online or offline. With global trade becoming more accessible, logistics has become a critical component of many businesses’ operations. Properly handling packages during shipping is essential to ensure items arrive safely and intact. This is where additional handling charges come into play and have become part of the shipping process.

In this article, we will look at the factors that trigger UPS additional handling charges, how to calculate them, common scenarios where they are applicable, and how to avoid them.

What are UPS Additional Handling Charges?

A handling fee is an additional charge imposed by the shipping carrier on packages that require more attention, such as additional labor or equipment to move, load, or unload the package during transit. UPS additional handling charges usually apply to packages that exceed the standard weight and size limitations set by the carrier. These charges are added to the shipping cost and can significantly increase the overall cost of shipping the package. UPS’s current policy states that any package with a length plus girth measurement of more than 130 inches will be subject to additional handling charges, which can range from $16.75 to $90 per package.

It is important to note that UPS additional handling charges may also apply to packages that are not properly packaged or labeled. For example, if a package is not properly secured or has loose items inside, it may require additional attention from the carrier and result in additional handling charges. Similarly, if a package is not labeled with the correct shipping information, it may require additional handling to ensure it reaches its intended destination, which can also result in additional charges. Therefore, it is important to properly package and label your packages to avoid any unexpected additional handling charges from UPS.

Factors that Trigger UPS Additional Handling Charges

Several factors can trigger UPS additional handling charges, including:

  • Package size
  • Weight
  • Shape
  • Content

UPS additional handling charges usually apply if the package’s weight exceeds 70 lbs and the dimensions exceed 108 inches in length and 165 inches in girth. Packages that are irregularly shaped, such as tubes, rolls, or cylinders, are also subject to additional handling charges. Additionally, packages containing fragile items that require special handling or oversized items such as furniture, machinery, or automotive parts can also trigger UPS additional handling charges.

It is important to note that UPS may also apply additional handling charges for packages that require special handling due to their contents. For example, packages containing hazardous materials, live animals, or perishable items may require special handling and incur additional charges. It is recommended to check with UPS or a shipping expert to determine if your package requires special handling and if additional charges may apply.

How to Calculate UPS Additional Handling Charges

UPS additional handling charges are calculated based on the package’s dimensional weight, which is different from its actual weight. Dimensional weight is calculated by multiplying the package’s length, width, and height and dividing the result by a dimensional factor, which is determined by the carrier. The higher the package’s dimensional weight, the higher the additional handling charges. For instance, if the dimensional weight exceeds 70 pounds, additional handling charges will apply.

It is important to note that UPS also applies additional handling charges for packages that are not properly packaged or labeled. For example, if a package is not securely sealed or has loose items inside, it may be subject to additional handling charges. Similarly, if a package is not labeled with the correct address or barcode, it may also incur additional handling charges.

To avoid additional handling charges, it is recommended to properly package and label your packages according to UPS guidelines. This includes using sturdy boxes, securing all items inside the package, and labeling the package with the correct address and barcode. By following these guidelines, you can ensure that your packages are delivered safely and without any unexpected additional charges.

UPS Additional Handling Charges for Different Shipping Methods

UPS additional handling charges apply to all shipping methods, including ground, air, and international shipping. However, the fees vary depending on the shipping method and destination. International shipments are subject to additional handling charges due to their complexity and compliance with international trade regulations. Customers should contact their local UPS representative to determine the applicable additional handling charges for their specific shipping method and destination.

It is important to note that UPS additional handling charges may also apply to certain types of packages. For example, packages that are irregularly shaped, have a length of over 48 inches, or weigh over 70 pounds may be subject to additional handling charges. These charges are in place to cover the extra time and resources required to handle these types of packages.

Customers can avoid additional handling charges by ensuring that their packages meet UPS guidelines for size and weight. This includes using appropriate packaging materials, such as sturdy boxes and packing materials, and properly labeling packages with the correct weight and dimensions. By following these guidelines, customers can help ensure that their packages are delivered safely and efficiently, without incurring additional handling charges.

Common Scenarios Where UPS Additional Handling Charges Apply

UPS additional handling charges may be applied in several common shipping scenarios, including:

  • Oversized items
  • Irregularly shaped items
  • Fragile items
  • Hazardous materials

Additionally, packages that are not properly packed or labeled may also trigger UPS additional handling charges. Businesses should ensure that they understand UPS’s policies and requirements for shipping such items to avoid additional handling charges.

Another common scenario where UPS additional handling charges may apply is when a package requires special handling due to its weight. Packages that weigh over 70 pounds may be subject to additional handling charges, as they require special equipment and handling procedures to ensure safe delivery. It is important for businesses to accurately weigh their packages and label them accordingly to avoid any unexpected charges.

Furthermore, packages that require delivery to remote or hard-to-reach locations may also incur UPS additional handling charges. This is because these locations may require additional time and resources to deliver the package safely. Businesses should check with UPS to determine if their delivery location is considered remote and if any additional charges apply.

How to Avoid UPS Additional Handling Charges

Businesses can avoid UPS additional handling charges by ensuring they comply with the carrier’s policies and requirements for shipping. This includes ensuring that packages are properly packed, labeled, and within the weight and size limitations set by the carrier. Additionally, businesses can utilize UPS’s packaging services to ensure that their items are packed correctly and appropriately. UPS also offers tips on avoiding additional handling charges, such as using more compact packaging or splitting larger shipments into smaller ones.

Tips for Negotiating UPS Additional Handling Charges with Carriers

If a business believes that UPS has imposed additional handling charges unfairly, they can negotiate with the carrier to either waive or reduce the fees. To do this, businesses should reach out to the carrier’s customer service representative and provide details about the shipment and why they believe the charges are unwarranted. In some cases, the carrier may agree to waive or reduce the fees if they are found to be mistakenly applied.

What to Do If You Receive an Unexpected UPS Additional Handling Charge

If a business receives an unexpected UPS additional handling charge, they should first evaluate whether the package meets the criteria for the additional handling charge or if there was an error. If there was an error, they should contact UPS customer service and provide the necessary information to have the charges corrected or refunded. If the charges were mistakenly applied, UPS will correct the bill.

The Impact of UPS Additional Handling Charges on Your Business Profitability

UPS additional handling charges can significantly increase the cost of shipping, which can impact a business’s profitability. This is especially true for businesses that ship large items or oversized packages frequently. Therefore, businesses should factor in UPS additional handling charges when calculating their shipping costs to ensure that they remain profitable.

Best Practices for Managing and Minimizing UPS Additional Handling Charges

Businesses can implement several best practices to manage and minimize UPS additional handling charges, such as optimizing package size and weight, using appropriate and sturdy packaging, and avoiding shipping items that require special handling. Additionally, businesses should consider negotiating their shipping contracts with UPS to reduce the overall cost of shipping and additional handling charges.

Comparison of Handling Fees Charged by Different Shipping Carriers

Different shipping carriers may have different policies and requirements for handling packages, which can result in different handling fees. Therefore, businesses should compare the handling fees charged by different shipping carriers when choosing a shipping partner. This can help businesses save money and avoid unexpected charges.

The Legal Framework Around Handling Fees in the Shipping Industry

The shipping industry is regulated by several state and federal laws that govern surcharges, including handling fees. However, the legal framework around handling fees is complex, and businesses should consult with legal professionals to understand their legal obligations when it comes to shipping and handling fees.

The Role of Packaging in Avoiding UPS Additional Handling Charges

The packaging of products is crucial in avoiding UPS additional handling charges. Businesses should use appropriate and sturdy packaging that can withstand the rigors of shipping. Additionally, the packaging should be compact and within the size and weight limitations set by the carrier. Proper packaging can also help businesses avoid damaging goods and costly returns.

Case Studies: Real-Life Examples of Businesses Affected by UPS Additional Handling Charges

To further understand the real-world impact of UPS additional handling charges, businesses can look at case studies. These studies can provide insight into how other businesses have been affected by these charges and how they have managed to overcome them.

Future Trends and Innovations in Handling Fees and Surcharges in the Shipping Industry

The shipping industry is constantly evolving, and new trends and innovations in handling fees and surcharges are emerging. To stay ahead of the competition, businesses should keep abreast of industry developments and adapt their shipping strategies accordingly. Utilizing new technologies, such as automated packaging and labeling systems, can help businesses reduce handling fees and improve efficiency.

The Importance of Transparency and Communication Between Businesses and Carriers Regarding Handling Fees

Effective communication between businesses and carriers is essential to ensure that all parties understand the handling fees and surcharges associated with shipping. This includes understanding the criteria that trigger UPS additional handling charges and how they are calculated. By maintaining transparency and communication, businesses can avoid unexpected handling fees and maintain a good working relationship with their shipping carrier.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over a decade of expertise in logistics, business development, and operational efficiency to the table.

Since founding ShipScience in 2018, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having established Refund Geeks and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders and staying ahead of the latest trends in e-commerce and logistics.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

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