UPS Delivery Attempted: What to Do When You Miss a Delivery
If you’re not able to be present for your scheduled UPS delivery, it can create a lot of frustration and hassle. However, there are several options available to help ensure that your package gets to you as soon as possible. In this article, we’ll go over everything you need to know about the UPS delivery process and what to do if you miss your scheduled delivery.
Understanding the UPS Delivery Process
Before we dive into what to do if you miss a UPS delivery, let’s take a moment to understand how the process works. When you place an order with a retailer and choose UPS as your delivery method, the retailer will notify UPS that there is a package to be delivered to your address. UPS will then create a shipping label and schedule a delivery date, which will be communicated to you by the retailer. On the day of delivery, the driver will attempt to deliver the package to your address. If you’re not home, the driver will leave a notice on your door informing you that they attempted delivery and outlining your options for receiving your package.
It’s important to note that UPS offers several delivery options to accommodate your schedule and preferences. For example, you can request that your package be held for pickup at a UPS location, or you can schedule a delivery for a specific date and time that works best for you. Additionally, UPS My Choice allows you to track your package and receive alerts about its delivery status, so you can plan accordingly.
Another important aspect of the UPS delivery process is package tracking. Once your package is in transit, you can track its progress online or through the UPS mobile app. This allows you to stay informed about the estimated delivery date and time, as well as any delays or issues that may arise. If you have any concerns about your package’s delivery, you can contact UPS customer service for assistance.
Why You Might Miss Your UPS Delivery
There are several reasons why you might miss your UPS delivery. Perhaps you were at work or out running errands when the delivery was attempted. Alternatively, the driver may have been unable to locate your address or failed to gain access to an apartment complex or gated community. Whatever the reason, missing a UPS delivery can be frustrating, but there are options available to you.
Another reason why you might miss your UPS delivery is if the package requires a signature upon delivery and no one is available to sign for it. This is common for high-value items or packages that require proof of delivery. In this case, UPS will leave a notice with instructions on how to schedule a redelivery or pick up the package at a UPS location. It’s important to follow these instructions promptly to avoid any further delays or issues with your package.
How to Track Your UPS Delivery
If you’re expecting a package from UPS, you can track its progress using the tracking number you received when the package was shipped. To track your package, simply go to the UPS website and enter your tracking number in the designated field. You’ll be able to see the status of your package, including whether it has been delivered, is en route, or has encountered any issues.
It’s important to note that UPS offers several different tracking options, including email and text message updates. If you prefer to receive updates via email, you can sign up for UPS My Choice, which allows you to receive email notifications when your package is on its way, has been delivered, or encounters any issues. If you prefer to receive updates via text message, you can opt-in to receive SMS notifications by providing your mobile number when you track your package on the UPS website.
In addition to tracking your package, the UPS website also offers a variety of other helpful tools and resources. For example, you can use the website to schedule a package pickup, calculate shipping rates, and print shipping labels. If you frequently ship packages with UPS, it may be worth exploring these additional features to see how they can help streamline your shipping process.
What Happens When a UPS Delivery is Missed
If you miss your scheduled UPS delivery, the driver will leave a notice on your door outlining your options for receiving your package. Depending on the specific circumstances, you may be able to have the package redelivered to your address at a later time or have it held for pickup at a UPS location. If you do nothing, UPS will typically attempt to deliver the package again on the following business day. However, if delivery is again unsuccessful, the package may be returned to the sender.
It is important to note that some packages may require a signature upon delivery. If you are not available to sign for the package, the driver will not leave it at your doorstep and will instead leave a notice for you to arrange for pickup or redelivery. Additionally, if you have a UPS My Choice account, you can proactively manage your deliveries and receive alerts when a package is on its way. This can help ensure that you are available to receive the package or make alternative arrangements if necessary.
Options for Rescheduling a UPS Delivery
If you’re not able to be home for a UPS delivery, you can reschedule the delivery for a time that’s more convenient for you. To do this, go to the UPS website and enter your tracking number. From there, you’ll be able to select the option to reschedule your delivery. You’ll be prompted to select a new delivery date and time, which can help ensure that you’re home when the package arrives.
Another option for rescheduling a UPS delivery is to use the UPS My Choice service. This service allows you to customize your delivery preferences, including rescheduling deliveries, choosing delivery windows, and even redirecting packages to a UPS Access Point location for pickup. You can sign up for UPS My Choice on the UPS website.
If you’re unable to reschedule your delivery online, you can also call UPS customer service to request a new delivery date and time. Be sure to have your tracking number and any relevant information about the package on hand when you call. Keep in mind that there may be additional fees for rescheduling a delivery over the phone.
How to Redirect a UPS Delivery to Another Address
If you won’t be home to receive your UPS delivery and would like it to be delivered to another address, you have the option to redirect it. To do this, go to the UPS website and enter your tracking number. From there, select the option to redirect your package and enter the new address where you’d like it to be delivered. Note that this service may incur an additional fee.
It’s important to note that not all UPS packages are eligible for redirection. Some packages, such as those with a signature requirement or those that have already been out for delivery, may not be able to be redirected. Additionally, if the package has already been delivered to the original address, it cannot be redirected.
If you need to redirect a package but are unable to do so online, you can also call UPS customer service to request the change. However, be prepared to provide your tracking number and other identifying information to verify your identity and ownership of the package.
How to Hold a UPS Package for Pickup
If you’re not able to be home for your UPS delivery and would prefer to pick up the package yourself, holding it for pickup is a good option. To do this, go to the UPS website and enter your tracking number. From there, select the option to hold your package for pickup and choose the UPS location where you’d like to pick it up. When you arrive to pick up your package, be sure to bring a government-issued ID and the tracking number with you. This will ensure that you’re able to retrieve your package quickly and easily.
It’s important to note that UPS will only hold packages for pickup for a certain amount of time. If you’re unable to pick up your package within the designated timeframe, it will be returned to the sender. To avoid this, make sure to check the pickup timeframe for your specific package and plan accordingly.
Another option for holding a UPS package for pickup is to call the UPS customer service line. They can assist you in selecting a pickup location and holding your package for pickup. This may be a good option if you’re having trouble navigating the UPS website or if you have specific questions about the pickup process.
What to Do if Your Package is Lost or Stolen
In rare cases, a UPS package may be lost or stolen. If you believe that your package has been lost or stolen, you should contact UPS customer service as soon as possible. They may be able to assist you in locating the package or filing an insurance claim if necessary.
Common Reasons for Failed Deliveries and How to Avoid Them
There are several common reasons why UPS deliveries may fail, including incorrect addresses, missing apartment or suite numbers, and inaccessible delivery locations. To avoid failed deliveries, be sure to double-check your address when placing orders online and provide any necessary additional information, such as your apartment or suite number. Additionally, make sure that your delivery location is easily accessible and not obstructed by any obstacles or locked gates. If your package is being delivered to a business, make sure that someone will be available to receive it during business hours.
Tips for Ensuring Successful UPS Deliveries
To ensure that your UPS delivery goes smoothly, there are several steps you can take:
- Provide accurate and complete shipping information when placing your order. This will help ensure that your package is delivered to the correct address.
- Consider using UPS My Choice, which is a free service that allows you to track your package and receive alerts when it’s on its way. You can also use this service to customize your delivery preferences and ensure that your package is delivered when and where you want it.
Understanding Your Options for Receiving a UPS Package
Overall, there are several options available to you if you miss a UPS delivery or need to have your package delivered to a different location. By understanding the delivery process and utilizing the available resources, you can help ensure that your package arrives safely and on time.
