What Is a SurePost Package From UPS?

May 29, 2023
Written by
Anthony Robinson
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What Is a SurePost Package From UPS?

If you're in the world of e-commerce, shipping packages reliably and affordably is crucial for the satisfaction of your customers and the success of your business. That's where UPS SurePost comes in—a shipping service that combines the speed and reliability of UPS Ground with the final delivery capabilities of the United States Postal Service (USPS). In this article, we'll explore everything you need to know about SurePost and how it can benefit your shipping needs.

How UPS SurePost Works

SurePost allows you to use UPS Ground for most of your package's journey, with the final delivery to your customer's doorstep handled by USPS. This means that your parcel is transported via UPS to the local post office nearest to the destination and then delivered to the customer's mailbox or doorstep, depending on their preference.

It's an ideal solution for businesses that don't require express shipping but need a fast and reliable service that's still affordable. SurePost also offers Saturday delivery at no extra cost, adding convenience for both businesses and customers.

Be aware that delivery times with SurePost may be slightly longer than other shipping options because the package is handled by two different carriers. There can be delays during the handoff between UPS and USPS. However, the cost savings and Saturday delivery option often compensate for the marginally longer delivery times.

Step-by-Step Guide to Using UPS SurePost

  1. Create a shipping label through the SurePost option on the UPS website or app.
  2. Attach the label to your package as usual.
  3. Drop off your package at a UPS location or schedule a pickup if available.
  4. Wait for your package to be transported to the local post office.
  5. USPS takes over and delivers the parcel to the customer's doorstep or mailbox.

Using SurePost can be a cost-effective option for shipping packages that are not time-sensitive. Since the package is managed by both UPS and USPS, the cost is split between the two carriers, resulting in lower shipping rates for the customer. However, delivery times may be longer than standard UPS or USPS services due to the additional transportation involved.

Benefits of Using UPS SurePost

One of the most significant benefits of SurePost is the combination of UPS and USPS, providing an affordable and reliable shipping option for businesses of any size. It's particularly ideal for small businesses that may not have the resources to offer competitive shipping rates.

SurePost also offers package tracking, allowing both you and your customers to follow the delivery process from start to finish. This transparency helps build trust between you and your customers, essential for a successful business relationship.

Additionally, UPS SurePost offers a range of delivery options to suit your specific needs. You can choose standard delivery, typically taking 2-7 business days, or expedited delivery, which guarantees delivery within 1-3 business days. This flexibility allows you to tailor your shipping options to your customers' needs, ensuring timely and efficient package delivery.

Comparing UPS Ground and SurePost

The primary difference between SurePost and UPS Ground lies in the final delivery stage. UPS Ground is a service that directly delivers your package to your customer's doorstep, utilizing the UPS network end-to-end.

On the other hand, SurePost uses the same transportation network as UPS Ground for most of the journey, but the final delivery is handled by USPS. SurePost typically applies to packages that are lightweight (under 10lbs) and do not require express or time-definite delivery. UPS Ground is a more versatile option, offering the ability to ship directly to your customer's doorstep or the nearest UPS location for pickup.

Another difference is the delivery time. UPS Ground guarantees delivery within 1-5 business days, depending on the distance and destination of the package. SurePost, however, can take up to 7 business days for delivery, primarily due to the involvement of USPS.

It's also essential to note that UPS Ground offers package tracking and insurance, while SurePost provides only tracking information. If you're shipping valuable or fragile items, UPS Ground may be the better option to ensure your package arrives safely and on time.

Tracking Your SurePost Package

Package tracking is an essential feature of any shipping service, and SurePost is no exception. When you create a shipping label through the SurePost option on UPS's website or app, you'll receive a tracking number that allows both you and your customer to monitor the package throughout its journey.

You can track the package from the moment it's picked up until the final delivery stage via USPS. Both UPS and USPS websites offer detailed tracking information, including delivery dates and shipment notifications. Additionally, SurePost provides automatic updates on the status of your shipment to keep you informed of any delays or delivery issues.

While SurePost is a cost-effective shipping option, it may take longer than other UPS services due to the final delivery being handled by USPS. However, with the tracking information provided, you can keep your customers informed and manage their expectations regarding delivery times. Moreover, SurePost offers the option to upgrade to UPS Ground for faster delivery times if needed.

Common Questions About UPS SurePost

Is SurePost available for international shipping?

No, SurePost is only available for domestic shipping within the United States.

Does SurePost have any size and weight restrictions?

Yes, SurePost accepts packages up to 130 inches in length and girth combined and up to 10 pounds in weight.

Is SurePost available to all areas and ZIP codes?

Yes, but there may be some areas where USPS does not offer delivery.

What items are restricted from being shipped via SurePost?

SurePost cannot be used to ship hazardous materials, firearms, or live animals.

What is the delivery time frame for SurePost?

The typical delivery time frame for SurePost is 2-7 business days, depending on the distance between the origin and destination of the package. This time frame may be longer during peak shipping seasons, such as the holiday season.

Cost Saving Strategies with UPS SurePost

  1. Use it for lightweight packages: SurePost is designed for packages under 10 pounds. Ensure you're using SurePost for shipments within this weight range to maximize cost savings.
  2. Compare shipping rates: Always compare rates among different shipping carriers to find the most affordable and reliable option for your business needs.
  3. Leverage a shipping platform: Utilizing a shipping platform like ShipStation or Shopify Shipping can help streamline your shipping process and provide access to discounted shipping rates.

Comparing UPS SurePost to Other Shipping Services

When it comes to shipping, businesses have several options, including UPS SurePost, UPS Ground, USPS, FedEx, and DHL. Here's how SurePost compares to these other services:

  • UPS Ground: Provides direct delivery with a guaranteed delivery time of 1-5 business days, longer than SurePost but without the extra handoff.
  • USPS: Offers various shipping options similar to SurePost but does not integrate UPS ground transportation.
  • FedEx: Known for fast and reliable services, particularly for express shipping needs, but often at higher costs compared to SurePost.
  • DHL: Specializes in international shipping, making it a better option if you’re shipping to international locations, whereas SurePost is only for domestic shipping.

The main advantage of SurePost is its affordability and reliability within the U.S., especially for lightweight packages that don't require express delivery. Other services may be better suited depending on specific business needs, such as international shipping or shipping valuable items.

Tips for Successful Delivery with UPS SurePost

  1. Use sturdy packaging: Ensure the package is well-packaged to prevent damage during transit. Use sturdy boxes or padded envelopes depending on the size and fragility of the item.
  2. Double-check the address: Verify that the shipping address is correct and legible on the label to prevent delivery issues.
  3. Allow enough time for delivery: Provide sufficient time for your package to be transported and delivered, especially during peak seasons when delays are more likely.

Environmental Impact of UPS SurePost

As consumers and businesses prioritize sustainability, the need for eco-friendly shipping options grows. UPS has been committed to sustainability for several years, implementing measures to reduce its carbon footprint.

UPS SurePost provides an environmentally friendly shipping option by utilizing existing shipping infrastructure and optimizing delivery routes. The collaboration between UPS and USPS helps reduce the number of vehicles on the road, thereby lowering emissions.

Future Innovations in UPS SurePost Technology

The shipping and logistics industry is rapidly evolving, and UPS is at the forefront of these innovations. One of their latest initiatives includes the use of drones for package delivery in rural areas, which could revolutionize the delivery process.

While this technology may not be directly applied to SurePost in the immediate future, it highlights UPS's commitment to improving its services and adopting cutting-edge technologies to enhance delivery efficiency.

Using UPS SurePost for E-commerce Shipping

For e-commerce businesses, UPS SurePost offers an affordable and reliable way to ship products to customers. Here's how you can integrate SurePost into your e-commerce shipping strategy:

  1. Choose the SurePost option when creating a shipping label through your website or app.
  2. Ensure your packages meet the weight and size restrictions for SurePost to avoid any shipping issues.
  3. Consider using a shipping platform or working directly with UPS to access the most competitive shipping rates and streamline your shipping process.

Best Practices for Packaging with UPS SurePost

Proper packaging is critical to ensure safe delivery and to minimize the risk of returns or damages. Here are some best practices for packaging your items for safe delivery using SurePost:

  1. Choose the right packaging material: Select appropriate packaging materials based on the size and fragility of your items. Use sturdy boxes for larger or delicate items and padded envelopes for smaller, less fragile items.
  2. Use protective materials: Incorporate bubble wrap, packing peanuts, or other protective materials to secure your items within the package and prevent movement during transit.
  3. Label correctly: Clearly and legibly label your package with the correct shipping and return addresses to ensure accurate and timely delivery.

Conclusion

UPS SurePost offers an affordable and reliable shipping option for businesses of all sizes. By combining the efficiency of UPS Ground with USPS's final delivery capabilities, SurePost provides a convenient and transparent shipping service. However, it's essential to understand the service's restrictions and follow best practices to ensure successful delivery. Whether you're shipping lightweight items or seeking a more environmentally conscious shipping solution, UPS SurePost could be the perfect option for your business.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelors Degree in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.
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