What Is Smart Post? An Overview of This Innovative Shipping Option

May 20, 2023
Written by
Anthony Robinson
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Introduction to Smart Post: An Innovative Shipping Solution

Smart Post is a unique shipping option available to businesses looking to reduce shipping costs while maintaining reliable and efficient delivery times. It's a collaboration between FedEx and USPS, where FedEx handles the transportation of packages, and USPS carries out the final mile delivery. In this article, we'll take a detailed look at how Smart Post works, the benefits of using it, and whether it's worth the investment.

Benefits of Using Smart Post for Your Shipping Needs

Cost Savings

One of the main advantages of using Smart Post is the reduced shipping costs. This is because the partnership between FedEx and USPS has allowed for more cost-effective delivery options. According to a recent industry report, businesses can save up to 40% on shipping costs by utilizing Smart Post compared to traditional shipping methods.

Flexibility in Package Sizes and Weights

Smart Post accommodates packages ranging from a few ounces to around 70 pounds. This flexibility makes it an attractive option for businesses that deal with packages of various sizes and weights, allowing for streamlined shipping processes across different product lines.

Enhanced Security Measures

Smart Post comes with additional security measures such as tracking and proof of delivery. This ensures that businesses can monitor their packages throughout the delivery process and provide customers with updates on the expected delivery time, thereby enhancing customer trust and satisfaction.

Eco-Friendly Shipping

By utilizing the USPS's existing delivery network, Smart Post reduces the number of delivery trucks on the road, resulting in a smaller carbon footprint. This is an important consideration for businesses prioritizing sustainability and aiming to reduce their environmental impact. According to sustainability studies, Smart Post significantly contributes to lowering greenhouse gas emissions compared to traditional shipping methods.

How Smart Post Works: A Detailed Process

The Smart Post process is relatively straightforward. Businesses opting for Smart Post have FedEx couriers pick up their packages and transport them to the nearest FedEx Smart Post hub. From there, FedEx sorts and sends the packages to the nearest USPS facility, which then handles the final mile delivery to the recipient's address.

Despite involving two different companies, the entire shipping process remains transparent. Businesses can track their packages at every stage of delivery through the integrated tracking system provided by Smart Post. Since Smart Post packages often travel shorter distances between FedEx hubs and USPS facilities, businesses can expect reduced shipping times and the advantage of USPS's extensive delivery network, ensuring reliable delivery even in remote locations.

Smart Post vs. Other Shipping Options: A Comprehensive Comparison

Delivery Speed

While Smart Post offers several advantages, one limitation is the delivery speed. Smart Post delivery can take up to 5 business days, which may not be ideal for businesses requiring faster delivery times. In comparison, standard FedEx or USPS services may offer expedited shipping options for quicker delivery.

Availability and Package Sizes

Smart Post delivery may not be available in all regions or for all package sizes, which can restrict businesses that require more flexible shipping options. However, for those that fit within its parameters, Smart Post offers seamless integration of FedEx and USPS services.

Cost-Effectiveness

Smart Post pricing is based on package weight and dimensions, and it's generally more affordable than other shipping options. This makes it an attractive option for businesses looking to reduce shipping costs without compromising on reliability.

Environmental Impact

As mentioned earlier, Smart Post's use of existing USPS delivery networks reduces the number of delivery trucks, leading to lower carbon emissions. This eco-friendly aspect sets Smart Post apart from other shipping options that may have a larger environmental footprint.

The Cost of Smart Post: Is It Worth the Investment?

Evaluating the cost-effectiveness of Smart Post is crucial for businesses considering this shipping option. In most cases, the savings accrued by using Smart Post outweigh the costs, especially for businesses handling a high volume of packages. According to a cost analysis, businesses can reduce their shipping expenses by an average of 30% by switching to Smart Post.

Furthermore, by offering more affordable shipping options to their customers, businesses may experience increased sales and gain a competitive advantage in the market. However, it's important to assess specific shipping needs, such as the requirement for expedited shipping or specific delivery conditions, to determine if Smart Post aligns with business goals and customer expectations.

How to Sign Up for Smart Post and Start Shipping Smarter

Signing up for Smart Post is a straightforward process. Businesses can visit the Smart Post official website or register through FedEx.com. The registration process involves providing basic company information and specifying package sizes and weights. Once registered, businesses can integrate Smart Post into their shipping workflow and start benefiting from cost savings and efficient delivery services immediately.

Common Questions and Concerns About Using Smart Post, Answered

Package Insurance

One common question businesses have about Smart Post is concerning package insurance. While Smart Post doesn't include standard package insurance, businesses can purchase additional protection through FedEx to safeguard their shipments against loss or damage.

Package Safety and Security

Concerns about package safety and the possibility of loss or theft during delivery are addressed by Smart Post's tracking and proof of delivery features. Businesses can opt for signature confirmation or have packages held for pickup, reducing the risk of theft or loss.

Delivery Time Frames

Smart Post typically takes 2-7 business days for delivery, depending on the destination and package size and weight. While this may be longer than some expedited shipping options, the cost savings and tracking features make it a viable choice for many businesses. Businesses can track packages and receive estimated delivery dates through the FedEx website or mobile app.

Conclusion: Is Smart Post Right for Your Business?

Smart Post is an innovative shipping option that offers businesses financial savings, reliable delivery times, and flexibility for various package sizes and weights. The collaboration between FedEx and USPS provides an efficient and transparent delivery system, making Smart Post a wise investment for businesses aiming to reduce shipping costs without compromising on delivery reliability.

Additionally, Smart Post's eco-friendly approach by utilizing USPS's existing infrastructure contributes to a smaller carbon footprint, appealing to environmentally conscious businesses. By providing reliable delivery times and comprehensive tracking information, Smart Post enhances the customer experience, leading to increased satisfaction and loyalty.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelors Degree in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.
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