What Is UPS SurePost and How Does It Work?

Are you looking for an affordable and reliable shipping method for your small business? If yes, then UPS SurePost is one option you should consider. In this article, we’ll take a closer look at what UPS SurePost is and how it works. We’ll also discuss its history, advantages, partnership with USPS, comparison with other shipping methods, and tips for saving money when using it.

The History of UPS SurePost

UPS SurePost was introduced in 2003 as a cost-effective way to deliver small packages to residential addresses. The service is a collaboration between UPS and the United States Postal Service (USPS). The aim of the service is to combine the strengths of both carriers and create a shipping option that is both efficient and affordable.

Since its introduction, UPS SurePost has become a popular shipping option for e-commerce businesses. The service allows businesses to ship small packages at a lower cost, which can help them remain competitive in the market. Additionally, UPS SurePost offers tracking information, which provides customers with peace of mind and helps reduce the number of lost packages.

Over the years, UPS SurePost has continued to evolve and improve. In 2019, UPS announced that it would be expanding the service to include larger packages, up to 50 pounds. This expansion allows businesses to use UPS SurePost for a wider range of products, making it an even more versatile shipping option.

The Partnership Between UPS and USPS

The collaboration between UPS and USPS is the backbone of the SurePost service. UPS transports the packages from the shipper to the closest USPS facility, where they are then delivered to the customer’s doorstep. The service is available for packages weighing less than 70lbs and with a maximum length plus girth of 130 inches.

One of the benefits of the partnership between UPS and USPS is that it allows for more efficient and cost-effective delivery options for customers. By utilizing the extensive network of USPS facilities and delivery routes, UPS is able to reach more destinations and offer faster delivery times.

In addition to the SurePost service, the partnership between UPS and USPS also includes the UPS Mail Innovations service. This service combines the reliability of UPS with the cost-effectiveness of USPS to provide a streamlined solution for sending lightweight packages and mailings.

Advantages of Using UPS SurePost

The advantages of using UPS SurePost are numerous. Firstly, it is an affordable shipping option, especially for packages that don’t require expedited delivery. It is also a reliable delivery option that utilizes the vast network of UPS and USPS facilities across the country. Another advantage of SurePost is that it includes free delivery confirmation.

In addition to the aforementioned advantages, UPS SurePost also offers package tracking capabilities. This means that you can easily track your package’s journey from the moment it leaves the sender’s location to the moment it arrives at your doorstep. This feature provides peace of mind and allows you to plan for the package’s arrival. Furthermore, UPS SurePost offers flexible delivery options, such as holding packages at a UPS location for pickup or scheduling a delivery for a specific date and time. These options make it easier for you to receive your package on your own terms.

How to Use UPS SurePost for Your Business

If you are interested in using UPS SurePost for your business, the process is pretty straightforward. First, you need to sign up for a UPS account, which will enable you to create labels online. You can then generate a shipping label and drop off the package at the nearest UPS facility or schedule a pickup.

Once your package is in transit, you can track it using the tracking number provided on the shipping label. UPS SurePost also offers delivery confirmation, which means you will receive a notification when your package has been delivered.

It is important to note that UPS SurePost is a cost-effective shipping option for packages that weigh less than 1 pound. If your package weighs more than 1 pound, you may want to consider other UPS shipping options, such as UPS Ground or UPS 2nd Day Air.

Comparison Between UPS SurePost and Other Shipping Methods

When comparing UPS SurePost with other shipping methods, the main factor to consider is the delivery time. For instance, if speed is of the essence, you may prefer to use UPS Next Day Air or USPS Priority Mail. However, if you are more concerned about cost, UPS SurePost is an excellent option.

Another important factor to consider when choosing a shipping method is the package weight and size. UPS SurePost has weight and size restrictions, with a maximum weight of 70 pounds and a maximum length plus girth of 130 inches. If your package exceeds these limits, you may need to consider other shipping methods such as UPS Ground or FedEx Ground. It’s important to check the weight and size restrictions of each shipping method before making a decision.

Tips for Saving Money When Using UPS SurePost

To get the most out of UPS SurePost and save money, here are some tips to consider:

  • Use UPS SurePost only for packages that don’t require expedited delivery
  • Ship multiple packages at once to take advantage of volume discounts
  • Compare UPS rates with those of other shipping carriers to get the best deal
  • Ensure that the package dimensions and weight are accurate to avoid extra fees
  • Consider using a third-party shipping service that can negotiate discounted rates on your behalf

Another way to save money when using UPS SurePost is to take advantage of their free packaging supplies. UPS offers a variety of boxes, envelopes, and labels that you can order for free online. By using these supplies, you can avoid the cost of purchasing your own packaging materials.

Additionally, consider signing up for UPS My Choice, a free service that allows you to customize your delivery preferences and receive alerts about your package’s status. By using this service, you can avoid missed deliveries and the need for re-delivery, which can result in additional fees.


UPS SurePost is an excellent shipping option for small businesses looking for an affordable and reliable delivery service. The collaboration between UPS and USPS ensures that customers can enjoy the best of both carriers. If you haven’t tried it yet, give it a shot and see how it can benefit your business.

One of the key benefits of UPS SurePost is its flexibility. With a range of delivery options available, businesses can choose the service that best suits their needs. Whether you need a package delivered quickly or are happy to wait a little longer for a more affordable option, UPS SurePost has you covered.

Another advantage of UPS SurePost is its tracking capabilities. Customers can easily track their packages online, giving them peace of mind and allowing them to plan for delivery. This level of transparency is particularly important for businesses that rely on timely deliveries to keep their operations running smoothly.

Rate this article:
Share it:

Join hundreds of smart shippers. Guaranteed to save.